Oshyn Best Practices For Sitecore CMS
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Oshyn Best Practices For Sitecore CMS

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Sitecore CMS is an extensive Web Content Management (WCM) platform ...

Sitecore CMS is an extensive Web Content Management (WCM) platform
for the mid-market. It offers reduced IT expenditures, a streamlined content
lifecycle, and a return of content control to the subject matter experts. The
newest incarnation of Sitecore CMS version 6.0 is a mature product that
incorporates standard social media components such as wikis, blogs, RSS
syndication and “e-mail a friend” features.
Based on standard .NET technologies, Sitecore offers customers a
seemingly clear path to implementation. Though, like any other project
implementation, there is careful planning required. And only by planning
carefully, you’re able to execute to perfection.

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Oshyn Best Practices For Sitecore CMS Oshyn Best Practices For Sitecore CMS Document Transcript

  • Best Practices for Sitecore CMS May, 2009 Author: Gaurav Bhatt, Technical Project Manager
  • Best Practices for Sitecore CMS Table of Contents Executive Summary 3 1.0 Sitecore CMS Structure 4 1.1 Templates 4 1.1.1 Template Inheritance 5 1.1.2 Template Types 5 1.2 Backups 6 1.3 Media Elements 6 1.4 Content Trees 7 1.5 CMS from a Content Editor’s (Author’s) Perspective 8 1.5.1 Insert Options 8 1.6 Managing Workflows 9 1.7 Content Sharing 9 1.8 Content Archiving 11 2.0 Use of Sitecore Modules 11 2.1 SharePoint Connector Module 11 2.2 SEO Module 12 2.3 Forum Module 13 2.4 Newsletter Module 14 3.0 QA for Content Authors 14 4.0 Security 15 5.0 Content Approval and Publishing 16 About Oshyn 17 About Author 17
  • Executive Summary This document requires Adobe Reader version Sitecore CMS is an extensive Web Content Management (WCM) platform 6.0.1 or later. To view this document, please for the mid-market. It offers reduced IT expenditures, a streamlined content lifecycle, and a return of content control to the subject matter experts. The newest incarnation of Sitecore CMS version 6.0 is a mature product that download Adobe Reader from:incorporates standard social media components such as wikis, blogs, RSS syndication and “e-mail a friend” features. http://www.adobe.com/ Based on standard .NET technologies, Sitecore offers customers a seemingly clear path to implementation. Though, like any other project implementation, there is careful planning required. And only by planning carefully, you’re able to execute to perfection. Every Sitecore implementation requires you to outline the basic features and then create templates and components based on these features. Oshyn has deep experience with implementing many content management systems for various clients. This experience allows us to understand the overall business goals and consequently create meaningful, user-centric features that will help organizations achieve those goals. We understand the key decisions that must be made prior to implementation and have some valuable tips that Please complete the form below to continuebusiness and technical users continued to have a positive will ensure your reading. Upon submitting your information a communication dialog box will and productive experience with the Sitecore content management system. appear, please select allow. This whitepaper demonstrates some of the best practices when implementing a Sitecore content management system compiled from years 1. First name* of successful client implementations. These best practices will help decrease the complexity of maintenance and increase the ease of use, as 2. Last name* your site grows and your business requirements change 3. Job title* 4. Organization* 5. Industry* 6. Phone* 7. Email* 8. City* Submit Skip
  • This document requires AdobeSitecore CMS version 1.0 Reader Structure 6.0.1 or later. To view this document, please All content in Sitecore is organized in the Content Tree, and all content items are derived from a defined template structure. This ensures that the download Adobe Reader from: tree and templates are well organized; provide flexibility for growth and promoting usability for a successful implementation. http://www.adobe.com/ As a general guideline, you should follow the following steps: Template inheritance should be carefully used but fully taken advantage of. You should be able to distinguish between page and non-page content. Media elements must be stored on the file system or in an external database. Avoid storing large amounts of data in Sitecore databases. An external database should be used for storing large amounts of information. Perform periodic backups of data on an external drive. Developers should create well-defined Content trees and limit the Please complete the form below to continue reading. Upon submitting your information a number of items in Content trees. communication dialog box will appear, please select allow. Field orders and filed names should be appropriately defined. This makes the CMS more user-friendly. 1. First name* 2. Last name* 1.1 Templates 3. Job title* The template structures defined in your Sitecore project can greatly impact the usability and long-term flexibility of your Sitecore implementation. The 4. Organization* total number of templates can easily get out of control unless time is taken to design the system correctly. This results in a cluttered system with 5. Industry* unmanageable components. Oshyn suggests keeping the number of 6. Phone* templates as low as possible, between five and ten, and template structures as simple as possible. Here is a screenshot of the template structure, 7. Email* created for one of our complex websites. Notice the naming convention and the total number of templates. 8. City* Submit Skip
  • 1.1.1 Template Inheritance This document requires Adobe Reader version Template Inheritance provides a very easy way to keep the number of 6.0.1 or later. To view this document, please templates in check. Inheritance works the same way as it does for any object-oriented programming language. You can easily inherit functions, download Adobe Reader from: fields and settings from parent templates. Care should be taken not to overuse template inheritance as it provides the same detrimental effect as an increased number of templates would. Oshyn suggests keeping template http://www.adobe.com/ inheritance to five or fewer parent templates for any given child. Anything beyond would create a maintenance nightmare as the templates become really intertwined. A strong template inheritance model will be outlined in the following sections. 1.1.2 Template Types There are two kinds of templates, Page and Non-page templates. A content item in a Sitecore corresponds to an actual web page. Each of these content items is built using a Sitecore template that has an associated Sitecore layout. These are the Page templates. Please complete the form below to continue reading. Upon submitting your information a There are also some content items that don’t have a corresponding web communication dialog box will page. These content itemsallow. have any layout or presentation layer appear, please select don’t objects assigned to them. An example would be a content item that is an advertisement box that shows up in the right column of any page on the site. 1. First name* When working with such non-page templates, which are used in many 2. Last name* locations and are edited by many content authors, it is best to put them in special areas of content hierarchy where they are easy to locate. Notice the 3. Job title* highlight on the page below as an example of a non-page template. 4. Organization* 5. Industry* 6. Phone* 7. Email* 8. City* Submit Skip There could be issues if a restriction is imposed on a branch in the Content hierarchy and this restriction causes the template to disappear from the site.
  • 1.2 Backups This document requires Adobe Reader version It is imperative that regular backups are done every week (or every day, 6.0.1 or later. To view this document, please depending upon your organization policies) to make sure no data is lost due to unfortunate occurrences. Sometimes, there could be more activity on the download Adobe Reader from: website from the authors and if backups are not performed regularly, there is a possibility of system crash and loss of data. The backup storage box http://www.adobe.com/ should be a separate server outside of the actual environments and, if possible, should be replicated across different boxes. It’s becoming cheaper to get more storage space, and it only makes sense to use it as much as possible. Backups must be made for both development and production environments, due to obvious reasons. In Sitecore you have an option to choose between full backups and partial backups with the help of the export/import utilities. A full backup will be a simple database backup using the utilities provided by the database management system and includes the elements that are not inside the database like media files and configuration files. For a partial backup you can use the export/import utilities to backup the items that you explicitly Please complete the form below toto save. want continue reading. Upon submitting your information a communication dialog box will appear, please select allow. 1. First name* 1.3 Media Elements Storage of media elements can be done either in the database or in the file 2. Last name* system. As a general rule, it is advisable not to store media items inside the database due to the penalizations of retrieving the information from the 3. Job title* database over the network. 4. Organization* And when working with images, always take into consideration the built-in image manipulator for basic transformation of images like thumbnails. 5. Industry* We have noticed various implementations that store large amounts of data into the Sitecore databases. We strongly recommend using an external data 6. Phone* store if your website deals with large amounts of data. A CMS is not designed to be a data-store for large databases. It is best to understand that 7. Email* size of the database may continue to grow very quickly because of the way 8. City* Sitecore stores data in an XML format. This format is designed to work very well for web content management but is not the best format for a structured customer database. In such a situation it is best to treat the implementation from an architectural view and design it accordingly. Large amounts of data go hand in hand with Search functionality. Depending Submit upon the requirements, a custom search solution built in .NET would Skip probably be a good choice. But integrating an external search solution like Lucene would probably make more sense if there is a large amount of complex data with many relationships, associated with the site.
  • An example of a bad design is shown. In the following example, This document requires Adobe Reader version “Franchisees” content section has over 10000 items and should be stored in an external database as the list will continue to expand and will seriously 6.0.1 or later. To view this document, please cause performance issues in the future. download Adobe Reader from: http://www.adobe.com/ Please complete the form below to continue reading. Upon submitting your information a communication dialog box will appear, please select allow. 1. First name* 2. Last name* 1.4 Content Trees The number of items in Content Trees should be limited. It is very important 3. Job title* to keep the content tree clean and balanced. Some branches of the tree can get really complex and overloaded with content over time. This, in turn, 4. Organization* would reduce performance of the site and also make it difficult for content editors to locate specific pieces of content in the tree. 5. Industry* Content trees should be designed considering a variety of factors: 6. Phone* Are there multiple sites that will be supported by the Sitecore installation? 7. Email* How much content will be there in any branch of the tree and what rate 8. City* of growth is anticipated? What kind of permissions will be enforced for the CMS users and the visitors? Are there any publication dependencies? What is the navigation style and IA of the site? Submit Skip A maximum number of items in any branch should not exceed more than 75 items. If this case arises, it might make more sense to break it into different branches. Heavily shared content should have its own separate set of folders A separate branch of the content tree should be created for all configuration settings and non-content items.
  • 1.5 CMS from a Content Editor’s (Author’s) Perspective This document requires Adobe Reader version Content editors are the ones using the CMS, and developers must make 6.0.1 or later. To view this document, please sure that the CMS is set up in the best possible way to allow the editors to be able to work their way around the CMS effectively. Field order and field download Adobe Reader from: names must be appropriately defined, so content authors are able to use them effectively. We will explore other possibilities that will ensure proper http://www.adobe.com/ use of the CMS, both from a user and an editor’s perspective. 1.5.1 Insert Options Insert options allows content editors to create items using templates. In earlier versions of Sitecore, Masters were used and only administrators were able to create items this way. Templates must be named in the most meaningful and intuitive ways as content editors can now use templates. Only those templates must be available to content authors that are absolutely necessary for them to use. Please complete the form below to continue reading. Upon submitting your information a communication dialog box will appear, please select allow. Template fields order The ordering of fields in the template directly controls the order in which they are seen by content editors. For smooth results in your deployment, 1. First name* group like fields into sections, and ensure that the ordering of sections and field makes sense to content editors. While this may seem obvious, it is 2. Last name* surprising how often this simple task is overlooked. 3. Job title* Template access 4. Organization* As an example, templates can be broken down into different sections: Main, 5. Industry* Metadata, Navigation and Administration. Content is stored in the “Main” section and other sections contain specific information pertaining to those 6. Phone* sections of the site. Each of these sections can have access rights defined for different groups. Thus, if certain groups do not require access to certain 7. Email* sections, you can remove read access 8. City* to these sections, so content editors do not see those sections. For example, the Administration group Submit Skip has full access to the Administration section, and the marketing group controls only the Metadata section of the site.
  • This document requires AdobeSet Validation rules and errors Reader version Most organizations have strict branding policies and require that their 6.0.1 or later. To view this document, please content is consistent. A CMS can be used very effectively to enforce this consistency in content. Rules can be enforced by using certain features of download Adobe Reader from:the CMS such as field validation for filling out mandatory content (e.g., email address). Field validation will ensure that it is formatted correctly and valid. http://www.adobe.com/ Common sense must be used for those exceptions where such rules are not applicable. A best example would be entering different format for phone numbers and/or zip codes for different countries. In case of any error, appropriate and well-defined error messages must be used to help resolve the issue. 1.6 Managing Workflows Workflows in Sitecore are tougher to implement as they’re assigned to templates. This implies that workflows are assigned to types of content, which is counterintuitive. Each translation of a content item is treated as a Please complete the form below to continue reading. UponWhether it’s your information a a separate item in the workflow. submitting a single workflow or department-wide workflow setup, careful consideration should be given communication dialog box will when setting this up. Developers have the ability to create a customized appear, please select allow. workflow by setting up a new Workflow manager, though it requires some development effort and maintenance while performing system upgrades. 1. First name* The other option is to use template inheritance features to create several 2. Last name* instances of the same templates. Thus, you can create a generic template that serves as a parent template for other templates used in individual 3. Job title* sections of the site, such as Contact Us, Press Releases, Our Work and Support. This would require creating additional templates, but this set up is 4. Organization* still less effort than implementing a custom workflow. Email notifications should be setup as a part of workflow process to make 5. Industry* sure it is working as configured. Workflow email notifications are included as standard functionality in Sitecore 6.0, whereas in older versions this would 6. Phone* require an installation of a free add-on module. 7. Email* 8. City* 1.7 Content Sharing Content sharing is a very important part of any CMS as editors don’t want to manage duplicate content in different parts of the site. Moreover, it assists in maintenance and also removal of erroneous references due to user Skip Submit error. Content sharing in Sitecore can be accomplished using a number of approaches, and Oshyn proposes a few techniques that can be used successfully to share content in varying circumstances. The first method is to use Sitecore Proxy. The proxy is a type of a content item that acts as a reference to another item. That referenced item would live in some other area of the content hierarchy. For example, you can share content about Product updates from an intranet site and have a reference to this content item from the Press Releases page on your public facing site.
  • This document requires Adobe Reader version 6.0.1 or later. To view this document, please download Adobe Reader from: http://www.adobe.com/ Thus, any time there is a product update there is an automatic update for the Press Release section of the site. This functionality is included out of the Please complete the form below to but some reading. Upon submitting your information a the box, continue consideration should be given when designing presentation logic for shared content. communication dialog box will appear, please select allow. In Sitecore, when proxy items are enabled, a proxy item instructs Sitecore to generate a virtual item, which acts as though it is the source item, but is 1. First name* displayed in a different location. Virtual items are displayed in the Content Editor- content tree with grey text, as shown in the image to the right. 2. Last name* Overuse of proxies can have a negative impact on memory usage. Proxy- based sharing is quite complex and requires a developer or an administrator 3. Job title* to perform the setup. It also requires full access to the Content Editor Interface and cannot be done from the Web Edit interface. 4. Organization* The other method is Presentation-based sharing by using a Meta tag 5. Industry* strategy and embedding custom logic into the presentation logic of various other sites. The presentation logic makes use of the “tags” to query and 6. Phone* retrieve related content. This method also reduces the maintenance of sharing content and gives editors the ability to use this feature in the most 7. Email* effective way. Some custom coding is required in the presentation layer to make this process work, though handling of the URLs can become complex. 8. City* This method is easier for the editors as they can share content by simply selecting options from the list. Thus, no work from the Administrators is required. Here is some sample code that uses Presentation-based Meta tag strategy: <title><%= Sitecore.Context.Item["Page Title"] %></title> Submit Skip <meta id=”MetaDescription” name=”<%= Sitecore.Context.Item["MetaDescription"] %>” /> <meta id=”MetaKeywords” name=”KEYWORDS” content=”<%= Sitecore.Context.Item["MetaKeywords"] %>” /> <meta name=”title” content=”<%= Sitecore.Context.Item["metatitle"] %>” /> <meta name=”page-topic” content=”<%= Sitecore.Context.Item["page-topic"] %>” /> <meta name=”index” content=”<%= Sitecore.Context.Item["index"] %>” />
  • 1.8 Content Archiving This document requires Adobe Reader version Sitecore has separate tables for Archiving content. These tables are 6.0.1 or later. To view this document, please integrated into the three remaining databases: core, master, and web. The older versions of sitecore had a separate Archive database that stored download Adobe Reader from: archived content. Content items can be archived manually by content authors or automatically based on a future date. Email notifications can be http://www.adobe.com/ setup as the archival date approaches to prompt users to take action. Items can be restored very easily from the Archive by using the new Archive application in Sitecore 6.0. The Archive application allows a user to select an archived item from a list and restore that item. Only individual items can be archived using this application. In previous versions of Sitecore, this automated feature was not present and restoration of content required access to the Archive database, and it was somewhat complex. Archiving should be handled very responsibly. As content grows on the site, site performance gets seriously impacted especially if more than 7-8 versions of the same content exist on the site. Administrators can schedule the archival of outdated versions using a custom web service, thus Please complete the form below to continue reading. Uponsite. automating the maintenance of the submitting your information a communication dialog box will appear, please select allow. 2.0 Use of Sitecore Modules 1. First name* There are a large number of Sitecore add-on modules available to use, which extend the core functionality of Sitecore. Some of them are free, and 2. Last name* some have licensing associated with them. Always identify the modules you need and their functionality and interactions with other modules before 3. Job title* implementation. Oshyn recommends using some modules that are necessary for a successful implementation of a Sitecore CMS: Staging, 4. Organization* Proxy Wizard, RSS, External Link Checker, and Extranet. Some of these 5. Industry* modules may not function well with an Oracle implementation. It’s always best to identify the modules that would work with your specific configurations 6. Phone* before implementing them in your CMS environment. Most websites nowadays come with Web 2.0 features, and Sitecore comes 7. Email* with other supported modules that layer on top of standard Sitecore CMS technology. It is best to use these rather than integrating external modules, 8. City* as it reduces time to market. But each site will have different requirements, and, thus, would depend upon individual implementation strategy. Below is a list of some of Sitecore’s popular modules. You should always check with Sitecore for new modules or updated modules. Submit Skip 2.1 SharePoint Connector Module If you own or are considering implementing Microsoft’s SharePoint/MOSS 2007 for document management, you can now team up with Sitecore CMS and publish these SharePoint document and assets to public-facing websites and extranets with ease. The Sitecore SharePoint Connector Module makes it easy, with transparent bi-directional content access and
  • extranet web security of all SharePoint/MOSS 2007 assets. This document requires Adobe Reader version This is the ideal solution for client requirements that include both a strong 6.0.1 or later. To view this document, please web content management and a document management and collaboration download Adobe Reader from: http://www.adobe.com/ Please complete the form below to continue reading. Upon submitting your information a platform. This allows sharing features across platforms and the ability to communication dialog box will maintain and publish contentallow. place. appear, please select from one Since Sitecore is built upon the latest Microsoft technologies (e.g., .Net 2.0 and 3.0, SQL Server 2005, the Windows Vista Ribbon User Interface, and 1. First name* more) users and technical staff alike can easily move between the different parts of the solution. For more information about this module go to 2. Last name* http://sdn5.sitecore.net/Products/SharePoint%20Connector.aspx 3. Job title* 4. Organization* 2.2 SEO Module 5. Industry* 6. Phone* 7. Email* 8. City* Submit Skip Sitecore’s Search Engine Optimization (SEO) module allows you to view and deliver “content optimized” versions of your website to the search engine devices. By being integrated with the CMS, it is quick and easy to examine content as it is created or reviewed prior to publishing. With the power of Sitecore’s template inheritance, keywords and content are quickly adjusted over time to keep pace with ever changing search pattern algorithms. The SEO module lets you see how the search engines will see you, who are
  • linking to you, and helps you optimize for keyword pairs, their density and This document requires Adobe Reader version placement. You can also use it to analyze competitors’ pages and see how you compare. For more information about this module goto 6.0.1 or later. To view this document, please http://sdn5.sitecore.net/Resources/Sitecore%206/SEO%20Module.aspx download Adobe Reader from: http://www.adobe.com/ Forum Module 2.3 Sitecore’s Forum Module quickly installs to provide message-board functionality and the ability to create a dialogue between your company, customers, partners, and suppliers. Discussion forums can help you build Please complete the form below to continueservice, and Upon submitting your information a loyalty, improve reading. uncover new information from your customers. communication dialog box will The speed please select allow. increased by giving customers access appear, of the sales cycle can be to answers in minutes that may normally take days, and reduces costs in the process. A discussion forum allows your customers to share their knowledge 1. First name* 2. Last name* 3. Job title* 4. Organization* 5. Industry* 6. Phone* 7. Email* with others, thus reducing the man-hours for your support team. Instead of relying only on your product managers to gather product feedback, you can 8. City* gain many insights from customer discussions on forums. This feedback and harvested information helps inform and influence your business decisions and fine tune your website. The forum module includes User Personalization, Administrative Ease, and full integration within Sitecore CMS for Security, Style Sheets and other Submit Skip technical consistency and aesthetic consistency. For more information about this module go to: http://sdn5.sitecore.net/SDN5/Resources/Sitecore%206/Forum%20Module.a spx
  • 2.4 Newsletter Module This document requires Adobe Reader version 6.0.1 or later. To view this document, please download Adobe Reader from: http://www.adobe.com/ Sitecore’s Newsletter Module keeps your visitors coming back for more, building loyalty, thought leadership, and an ongoing service value with your Please complete the form below to continue reading. Upon submitting your information a prospects and customers. communication dialog box will appear, please select allow. Each newsletter is essentially a web page, so the content for each naturally comes out of the Sitecore environment, where multiple editors can 1. First name* contribute, according to their assigned rights. Linking content on the website to the newsletter is simple, images can be used in the same way as other 2. Last name* media on the website, and subscription sign-up can be managed directly from the website. 3. Job title* The newsletter is structured using the Sitecore layout editor, so elements used in the website, such as top-bar, banners, and logos can be easily re- 4. Organization* used, as well as driven from the same style sheet. This provides a consistent look and feel between the website and the newsletter. 5. Industry* Detailed Results tracking is available to evaluate newsletter success, 6. Phone* including open rates, click-through rates, subscriber growth and change, etc. For more information about this module goto 7. Email* http://www.sitecore.net/en/Products/Focused-Solution-Modules/Sitecore- Modules.aspx 8. City* 3.0 QA for Content Authors The Quality Assurance Submit Skip experience for Content Authors is a very important part of any CMS implementation. Eventually, it is these Content Authors who will be entering and maintaining content for your site. Most of the time, this is overlooked and can result in a maintenance nightmare for both the technical team and the authors. Sometimes there could be issues with the CMS such as missing Green Dots in Web Edit (v5.3), missing Insert Options (v6.0) or incorrect role assignments. Most issues are related to browser compatibility and creation
  • of site’s navigation aids. Some high level issues are listed below. Make sure This document requires Adobe Reader version to check them for each site that you deploy with Sitecore. 6.0.1 or later. To view this document, please Templates might be missing some required elements. This should always be verified with your style guide and design comps. download Adobe Reader from: Don’t forget to configure the Rich Text editor settings. Settings should be configured as per your style guide and brand identity and should be consistent across different sections of the site. http://www.adobe.com/ Some Insert Options may be missing functionality and may not create the content as required. Make sure you test this completely by creating relevant content for the site. 4.0 Security It is sometimes easy to overlook the security aspects of a CMS, and your data may be exposed to the whole world. Anyone with limited technical knowledge can access your content, change user accounts, and create Please complete the form below to continueeffort. You should be pro-active your information a havoc with little reading. Upon submitting about setting up required communication dialog box will precautions to protect your data. It is important to follow the checklist below: appear, please select allow. Consult with your IT to perform security checks and set up strict policies for access to the web and CMS server. 1. First name* Remove the Sitecore client from any staging environment. This could be 2. Last name* a potential access point for your production servers. Protect key directories using IIS security by removing anonymous 3. Job title* access. 4. Organization* Separate the database server from the CMS server, and secure each server independently. 5. Industry* Scan all media files for viruses, especially those that get uploaded from the Content authors’ computers to the media library. 6. Phone* Only open the ports that are absolutely required for the CMS and the published website. 7. Email* Lastly, always change all default passwords that come out of Sitecore. 8. City* Submit Skip
  • This document requires Adobe Reader version 6.0.1 or later. To view5.0 Content Approval and please this document, Publishing Each organization has different policies for managing Workflows. Some may download Adobe Reader from: require an instant content approval/publish scenario, and others may have to go through days and weeks and different channels of content approvals http://www.adobe.com/ before going live. You can either setup individual notifications for each item in the workflow or a daily/weekly email digest that contains all the approval requests in one email. Depending upon your organization policies, you may choose to go with one or the other. Publishing takes up a lot of server resources and can really slow down system performance. It is advisable for users to be out of the CMS when publishing is in process. It is best to set appropriate times for publishing content. You can have an automatic publishing option set to go weekly, maybe on Friday nights, when everyone is off the system. Some items will need to be published daily or sometimes immediately, and care should be taken to publish only a small set of items. Please complete the form below to continue reading. Upon submitting your information a communication dialog box will appear, please select allow. 1. First name* 2. Last name* 3. Job title* 4. Organization* 5. Industry* 6. Phone* 7. Email* 8. City* Submit Skip
  • This document requires Adobe Reader version About Oshyn 6.0.1 or later. To view this document, please Oshyn, Inc. is an Enterprise Technology Agency that has earned a download Adobe Reader from: reputation for delivering innovative business solutions for the web, mobile devices and enterprise technology platforms. Headquartered in Los Angeles, http://www.adobe.com/ and with offices in Baltimore and Quito, Ecuador, Oshyn’s growing client list includes Best Buy/Geek Squad, Coca-Cola, Electronic Arts, Epson, JDS Uniphase, Lexus, Miramax, National Education Association, Scripps and Volkswagen. Oshyn, Inc. is partnered with the some of the most respected agencies and technology providers such Crispin Porter+Bogusky, Microsoft, Ogilvy & Mather, OpenText, Oracle, and Saatchi & Saatchi. For more information please visit us at www.oshyn.com. About Author Please complete the form below to continue reading. Upon submitting your worked for clients in During his 6 years in enterprise technology, Gaurav has information a communication dialog box will the Enterprise Content Management (ECM), Entertainment, Digital Media, appear, please select allow. Retail, Shipping and Customs Brokerage, and Higher Education industries. His expertise ranges from mainframe migrations to cutting edge web 1. First name* technologies with particular expertise in ECM and EIP (Enterprise Information Portals). He has managed large, multi-disciplinary teams of 2. Last name* technology and business professionals to deliver complex, large-scale solutions for today’s demanding clients. 3. Job title* 4. Organization* 5. Industry* 6. Phone* 7. Email* 8. City* Submit Skip