<ul><li>The Philippine Columbian Association (PCA) is a social club, where different people of varying walks of life can meet and perform leisure and recreational activities such as playing sports, reading books, and socializing with each other. </li></ul>
The PCA mainly offers food and beverage, and recreational services. The Club has sports complexes for tennis, bowling, billiards, basketball, and swimming. It also has dining and bar areas. In addition, the PCA has a Library which is considered as one of the best in the Philippines among social clubs. The PCA was founded on December 1907 by Filipinos who had studied in the United States (pensionados). They were dedicated to the promotion of friendly relations between Filipinos and foreign nationals. In the 1920s, the Club opened its membership to Filipino professionals and businessmen even though they hadn’t studied in the United States.
<ul><li>The first scene that is being done by the client is when he/she sit at the lanai the waiter will give the menu and take his/her order. When he/she decided what he/she will eat he will tell the waiter what’s the order. When he/she is finished eating he will call the waiter and ask him to give the receipt of his orders. The client will sign the receipt and give it to the waiter and the waiter will forward it to the diner checker. The diner checker will also sign the receipts and he will give it to the checker. The checker will get the yellow and white receipts for the verification of the orders. </li></ul>
<ul><li>The main problem concerning the Philippine Columbian Association is that their Sales Department that handles the Food and Beverage Sales doesn’t have its own record of the receipts that they verify after they submitted the sales report to the Finance Department. Although their department does the tracking of Food and Beverage sales, they only receive the Club’s copy of the receipt and, after verifying the validity of the receipts, they forward it to the Finance Department for inventory checking in the form of the daily sales report. </li></ul>
<ul><li>The Head Checker is the only person that is actually doing the verification of the receipts who has no direct superior to supervise him in his receipt verification. </li></ul><ul><li>The Daily Sales report is handwritten which makes it difficult to input the information of it into the Finance Department’s inventory. </li></ul>
Member Order food and beverages client member Give and Sign Receipt Get Final Copy Receipt Waiter checker Head Checker Verify Final Copy Receipt <<includes>>
Client Waiter Checker Kitchen Personnel Give the menu list Give his/her order Give the order slip to checker and kitchen personnel Prepare receipt Prepare food The order is given