AcknowledgmentGrooming Introduction.Qualities Required In The Aviation And Hospitality Industry.Skin CareHair CareBasic HygieneBody LanguageManicure And PedicureMakeupWeight Mangement And DietTying A ScrafAttire And Dressing (Western And Indian)Bibliography
I am very thankfull for the support and guidance provided to me by my Grooming Teacher Ms. Chandni Varma who guided me for care and maintain my Skin and Hair. I am also very grateful to “frankfinn institute” for teaching me such a very important skill “Grooming” Thank you…
Grooming is the art of cleaning, grooming, and maintaining parts of the body. In human typically includes bathroom activities like washing and cleaning the hair, combing it to extract tangles, and styling. It can also include cosmetic care of the body. Physical: This is all about skin, hair and personal hygiene. Metaphysical: This is all about personality, body language and manners.
Patience And DiplomaticWell GroomedHumbleConfidentPhysically FitCommand Over EnglishProfessional AttitudeSociable Interest With An PersonGood Memory And Attention To DetailCharmingEfficient (Time Management)Ability To Work In A TeamGood ListnerPassion For The IndustryIntelligent And Quick Witted
A person who is working in the hospitality Industry has to be patient at all times. He/She may many a times come across a person who may be irritated for some reason or another and may remove all the frustration on the one who is serving them and that may unfortunately be you. At such a time you must know how to deal with the situation without loosing your patience and hurting your guest’s sentiments.
A person who is working in the hospitality industry has to make sure that he/she is well groomed and looks presentable at any given point of time may it be at the start of the shifts or the end of it because they are the ones that represent the brand he/she is working for and creates an impression of the organization in the guests mind. This is very important as it helps in generating future.
A person who is working in the hospitality industry must be very humble as he/she has to constantly deal with guests and has to make sure that every guest that he/she deals with feels comfortable in his/her presence.
CONFIDENCEA person who is working in the Industry has to be very confident while dealing with a guest.He/She must be able to answer the questions that a guest may ask and while answering these questions one must be clear and understandable.
Working in the hospitality industry may include working for long and odd hours a person may even have to work for 12-14 hours if situation arises. Hence it is very important for a person to be physically fit to cope up with such tight schedules and at the same time to put in his/her best performance..
COMMAND OVER ENGLISH A person should have a good command over English as he/she has to constantly interact with guests and provide them with the necessary information and assistance, at such moments if he/she fumbles it creates a negative impact on the guest’s mind about that person and even the entire organization.
Skin is one of the visible outer part of human body, which plays an important role to defend our body by fighting against micro- organisms, bacteria, weather conditions which may harm the body routine.
TYPES AND LAYERS OF SKIN TYPES OF SKIN NORMAL SKIN DRY SKIN OILY SKIN COMBINATION SKIN SENSITIVE SKIN
This the most ideal hair.Soft and easy to manage.It is shining, well balanced and does not dry out.To maintain this hair a well balanced diet and proper care is essential.
It is due to inactive oil glands. It also caused by other factors like over exposure to the sun, using harsh shampoo, chemical treatment and improper diet. This accumulated oil, block the pores not allowing the oil to flow on to the surface. This hair needs plenty of nourishment.
This is due to over secretion of oil. Hence the scalp and hairs gets too oily. These are of sticky in appearance. It is easily recognizable. These are very much susceptible to outer environmental conditions like dirt and dust. These need to be carefully managed and should be washed two to three times in a week.
Heat-styling causes long-term damage to hair if not properly moisturized, resulting in hair that is constantly fried and frizzy, making it difficult to manage. But styling isnt the only cause of follicle damage. Changing the different hair styles and color causes damage to the hair. Weather- beaten hair becomes dry and brittle over time, splitting into two or three fibres at the tips.
CA RE FO R DR Y HA IR♣ Brush your on regular basis.♣ Always use a mild shampoo.♣ Never brush wet hair.♣ This might cause the hair to stretch and there by break off.♣ Dry it with your fingers or wide-tooth comb.♣ Restrict blow drying your hair.♣ Never use dyes, instead of dyes use henna.♣ Never wash your hair with too hot or cold water.♣ Never go out in the sun without covering your head.♣ Add iron and minerals in the natural form in your diet.
Be sure to take a bath everyday. It is vital for you to take shower to make you feel fresh.To avoid wearing clothes of synthetic fabric that have immediate contact with the skin.Use lotions with SPF to avoid skin breakdown or dryness.Be sure to brush your teeth at least three times a day or every after meals you have.Be sure to have clean and neat hair always. Comb your hair and design it according to your preferences.Be sure to trim your toenails and fingernails always. Remember that dirt can accumulate underneath your nails.Avoid body odor and perspiration by using deodorant and anti-perspirant cosmetics. Remember that your perspiration affects your over all smell and odor.
Step1 - First remove your nail polish of your hand.Step2 – Use a nail filer to shape your nails. Always file in one direction only.Step3 – . Now take warm water in a big utensil. Put few drops of essential oil (any of your choice)+ 1tsp baking powder (for skin softening)+ 1tsp mild shampoo (baby shampoo) and soak your hands for 10min.Step4 -Wash hands in fresh water. Apply cuticle remover cream and gently push them backusing a cotton bud. Don’t cut your cuticles, instead massage away dead skin usingcircular movements.Step5 – Apply a mild scrub to both hands and palm and massage gently.Step6 - Wash it with warm water again. Remove all creamy residue.Step7 - While polishing your nails being from the center of your nail. Paint one stroke in the center and then the sides of the nail. Let it dry completely before applying the second coat.Step8 - After applying color apply topcoat as it will give added protection and help your nail color to last longer without chipping.
Step 1) – Remove all the traces of nail paint if any from your toe nails.Step 2) – Either in a bucket or bathtub take warm water. Soak your feet in this warm water for twenty minutes to soften calluses and corns.Step 3) -Scrub your feet with a scrub cream to slough away dead skin cells.Step 4) – Use a pumice stone to soften rough spots and reduce calluses.Step 5) – Apply a cuticle cream to soften your cuticles. Use an cuticle pushing stick to gently push your cuticles back.Step 6) -Then rub on a foot cream or lotion to your feet and calves. Spend some time massaging your feet and calves.Step 7) Choose the perfect shade of nail polish and polish your toe nails. Use a shiny top coat if you prefer.
1. Don’t cross your arms or legs2. Have eye contact, but don’t stare3. Don’t be afraid to take up some space4. Relax your shoulders5. Nod when they are talking6. Don’t slouch, sit up straight7. Don’t touch your face8. Keep your head up9. Slow down a bit10. Use your hands more confidently11. Don’t stand too close
The first step is to have a clean, moisturized face.Then start with your foundation. The last step is to put on your mascara. Before that, put on your eyeliner.When your eyeliner is done then you can apply eye shadow. Light colors for the base look best on most people.After the eye shadow application is completeLightly brush some powder all over your face one more time to set look.add the blush. A bronzer can be used in place of blush for a more natural look.The next application should be on your lips. Carefully line your lips along your natural lip line, and then fill them in with the desired color of lipstick.
A reasonable length skirt or trousers of a non- jeans material combined with a top (such as a dress shirt, or sweater set) is considered acceptable. An informal dress with appropriate skirt length is also acceptable.
Sari fills a practical role as well as a decorative one. It is not only warming in winter and cooling in summer, but its loose-fitting tailoring is preferred by women who must be free to move as their duties require. For this reason, it is the costume of choice of air hostesses on Air India.
Wrap the scarf around your neck and make sure both ends are even. Then, tie the scarf just as you would tie any bow. You need a longer scarf for this one. Then make a not like wraping a gift. Now it is ready.