Internets & Intranets A Balancing Act

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    Internets & Intranets A Balancing Act - Presentation Transcript

    1. Internets & Intranets: A Balancing Act Karen Huffman CUA SLIS Spring 2009 LSC 742 Library Technologies & Project Management
    2. Internets vs. Intranets: Your Ideas
      • Define the model
        • What is the Internet?
        • What is an Intranet?
      • Similarities & differences in sites
        • Content
        • Audiences
        • Tools
    3. Web Evolution & Trends Source: Forrester Report entitled “Web3D – The Next Major Internet Wave” (2008) by Erica Driver.
    4. What Matters?
      • Relevance, quality & currency of content
        • Who is your audience?
      • Accessibility & ease of use
        • User-centered design
        • Ease use, organization
        • Access (e.g., Internet, bandwith, American Disability Act http://www.ada.gov/ )
        • Usage, interactivity, engagement
      • Management support
        • ROI: Value add, costs (green vs yellow $$)
        • Legal obligations, regulations
    5. On-going Management
      • Maintenance
        • Content, frequency of refresh
        • Site enhancements (e.g., new features/functionality)
        • Disposition of content (archive, migrate, delete)
        • Compatibility (e.g., browsers, language, scripts)
        • Other: Security, search, user training, etc.
      • Training & development
        • Keeping skills current, project-based learning
        • Cross-training
      • Marketing & metrics
        • Ads and sales
      • Evaluation
        • Surveys, polls, observational, 1-on-1, open discussions, help requests, end-user training, feedback
    6. Average Life of a Website? Source: Wikipedia article on System Development Life Cycle http://en.wikipedia.org/wiki/Systems_Development_Life_Cycle
    7. Essentials for Developing the Plan
      • Vision:
        • Build a #1 website for our audience
      • Goals & objectives
        • What do we want to accomplish & why? What are others doing (e.g., trends)?
        • Is interactivity & engagement essential aspects of our site?
        • Who are our stakeholders?
        • What is our timeframe?
      • Resources
        • Who are our team members?
        • What skills do we have?
        • What tools & technologies are available to us?
        • Do we have a budget?
      • Regulations, restrictions, & policies
        • What regulations must we follow?
        • How would we effect change?
    8. Additional Resources
      • Business Models delicious.com/khuffman/BusinessModels
      • Content Management delicious.com/tag/content_management
      • Internet Technology delicious.com/khuffman/InternetTechnology
      • Intranets delicious.com/khuffman/Intranets
      • Usability delicious.com/khuffman/usability
      • Trends delicious.com/khuffman/Trends
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