Voodoo video conference preparation - participants
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Voodoo video conference preparation - participants Voodoo video conference preparation - participants Presentation Transcript

  • Voodoo Video Conference Preparation and Technical Tipsfor Participantsby Khouzhan Athena
    OCTOBER 23 and 24, 2010
  • Hello, Albuquerque Voodoo Video Conference participants!
    Khouzhan Athena will be your technical help administrator in preparation for and during the upcoming conference
    On the following slides, she gives you a few pointers and things to consider about using TokBox to participate in the Spellmaker Voodoo Video Conference
  • Getting Ready
    For lights, camera, and lots of chatting action!
  • If you do not desire to be seen or heard, you don't need a web cam
    At minimum, you will need a computer and a decent Internet connection
    Recommended settings, versions, and system requirements are covered on the following slides
    You will be able to type in your questions and/or participation remarks
    Chat Only
  • If you desire to interact "in person" on screen and speak in person, or submit a video-recorded question to the moderator,…
    You will need a web cam and headphones (recommended) or microphone
    TokBox will work with a standard webcam; the higher the resolution on the webcam (not megapixels), the better
    A webcam with a price range of $30-$50.00 should provide very good quality, where a $10.00 one probably won't provide you with the quality you want
    TokBox recommends:
    Logitech QuickCam Communicate Deluxe
    Microsoft LifeCam VX-3000
    Logitech Pro 9000
    Interact! with a Webcam
  • Many computers have built-in microphones which work well with TokBox
    Note: While TokBox uses echo cancellation software to improve the sound quality, the built-in speakers and microphone on your computer may still cause some echo
    We therefore recommend using a headset (headphones with a microphone) for the best audio quality
    TokBox recommends:
    Logitech USB Desktop Microphone
    Logitech ClearChat Stereo Headset (plugs into the headphone and microphone jacks on your computer)
    Plantronics Foldable USB Stereo Headset
    Headset or Microphone
  • Mac Supported Platforms:
    10.4 (Tiger or higher)
    Minimum Mac System Requirements: (Less than optimal player experience, especially full screen)
    1.83 GHz Intel Core Duo
    512MB of RAM
    64MB of Video Card RAM
    Flash 10.0.0
    Recommended Mac System Requirements:
    2.0 GHz Intel Core 2 Duo or faster
    1024MB of RAM or greater
    64MB of Video Card RAM or greater
    Flash 10.x
    Windows Supported Platforms:
    Windows XP, Windows Vista & Windows 7
    Minimum Windows System Requirements:
    2.2 GHz Pentium 4, 1.83 GHz Intel Core Duo or equivalent
    512MB of RAM
    64MB of Video Card RAM
    Flash 10.0.0
    Recommended Windows System Requirements:
    2.8 GHz Pentium 4 or faster processor
    1024MB of RAM or greater
    64MB of Video Card RAM or greater
    Flash 10.x
    System Requirements For Video/Audio
  • Test the setup you will use for the chat (microphone and webcam) BEFORE the date of the conference
    Create a TokBox account at http://www.tokbox.com/
    Create your account using the free “video chat” option
    Start a Chat
    If you can see yourself and the audio meter is active, then you’re good to go
    Otherwise, click on the “wrench” in the video chat to check the correct camera and microphone are being picked up
    Test Your Setup
  • Optimizing Your Experience
    And How to Solve Common Technical Issues
  • Make sure that you have the latest version of Flash installed
    Go to "Account" in the top menu and select Cam & Mic Settings from the drop-down menu
    A set up window will appear; make sure you've selected the "active" webcam where your image appears
    It should be highlighted in yellow
    Quit all the other programs that might be using your camera (e.giChat, Skype, Yahoo Messenger)
    Webcam Setup
  • Check your microphone sensitivity to make sure it is picking up your voice
    Go to "Account" and then "Cam & Mic Settings" from the drop-down menu
    If you follow this wizard, you will be able to test your microphone
    Try doing the same as above, following the settings on your actual computer
    Check the volume on your computer and also the volume on the individual video call windows
    Mic Setup
  • We recommend at least a standard DSL line - the faster your connection, the better your video call experience will be
    Wi-fiis not as stable as a wired connection & we would recommend video calls on a wired connection
    If you’re behind a firewall…
    In order to access TokBox, you'll need to have port 80 or port 1935 open
    Avoid downloading large items while video conferencing
    Internet Connection
  • Get the most recent version of Adobe Flash (The recommended version for the Adobe Flash player is http://get.adobe.com/flashplayer/
    • Set your Adobe Flash storage settings to unlimited. More information: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    Get the most recent version of your Internet browser:
    Mozilla Firefox: http://www.mozilla.com/en-US/
    Microsoft Internet Explorer: http://tinyurl.com/3242ra
    Apple Safari: http://www.apple.com/safari/download/
    Opera: http://www.opera.com/
    Please note that TokBox doesn't support Linux or Chrome at this time
    • Make sure your operating system is updated with all recent performance and security upgrades
    Browser Crashing?
  • Sometimes we may experience…
    a delay in audio between endpoints
    not everyone can hear each other
    text chat failure
    video can drop
    the application can freeze and stutter
    Please close applications or web tabs/windows you're not utilizing
    Having too many tabs or windows open can lead to performance issues, including browser crashes
    Use patience and liberal use of the refresh button (on the TokBox window) will allow us to push through
    Video Freezing or Audio Delays?
  • While TokBox uses echo cancellation software to improve the sound quality, the built-in speakers and microphone on your computer may still cause some echo/feedback loop, or ambient noise
    To reduce sound-related interferences:
    Be in a quiet location to limit ambient noise
    Use a headset (headphones with microphone) to reduce the echo
    Mute your microphone when you're not speaking
    Close other applications
    Close any unused browser windows as well
    Use the most recent version of Flash
    If multiple people are in the same room, using the same computer, you might want to use an external microphone to prevent issues with echo
    If there is excessive ambient noise or echoing, we may need to mute everyone
    Dealing with Echo EchoEcho
  • During the Conference
    Ground Rules and Guidelines
  • People “on-screen” will be doing the talking and presenting
    “Off-screen” participants will be in watch and listen mode
    During the majority of the conference, we will move you “off-screen” to allow the moderator and/or presenter to have the stage and to improve performance
    There will be times during the conference that everyone will be on-screen (e.g. social time)
    Everything that is said is heard by all and if you want to talk to someone in the group, then all must wait
    This tends to bias the conversation toward those who are not afraid to interrupt
    During times when we are all on screen together, please be courteous to each other and let everyone get a chance to speak
    On-Screen vs Off-Screen
  • Audience members may submit video questions (if you have a webcam and microphone) as well as participate via text chat
    Off-screen participants may also click the green "Ask to go on-screen" button in the bottom left corner of the call window
    The Moderator of the call will be notified of the request
    Participation Tips
  • You can control your mic gain, mute, and video pause by mousing over your own video window
    You may need to tweak these settings rather frequently during a chat
    When the refresh button is used, these settings reset, thus requiring more adjustment
    Volume Controls
  • Set your privacy settings for Instant Messages to “allow from anyone”
    This will enable you to follow all the text chat that takes place within the Broadcast Video Chat
    Simply go to My Account and select Privacy
    Set the Instant Message option to “Allow from anyone”
    Privacy Settings
  • To get technical support from Khouzhan Athena before the conference, or to request a test conference/chat, please email me at:
    Preferably as soon as possible so that I can help with any possible problems
    Ask me and I’ll make myself available for a test chat
    Warning: Mac users have reported some difficulties with the TokBox, so if you want to chat from a Mac, PLEASE let me know ahead of time so that we can test ahead of time
    Getting Technical Help