TOPIC:   WHAT HAS BEEN THE DRIVER OF TECHNOLOGICAL PROGRESS IN THE SOFTWARE SECTOR IN GHANA Yeboah Sraha ASST. Human Resou...
MAIN DRIVERS <ul><li>Enabling environment </li></ul><ul><ul><li>Government Initiatives </li></ul></ul><ul><ul><li>Improved...
ENABLING ENVIRONMENT <ul><li>Good Governance </li></ul><ul><ul><li>Four consecutive democratic elections since 2000 </li><...
ENABLING ENVIRONMENT  Cont. <ul><li>Improved Macroeconomic Environment </li></ul><ul><ul><li>Between 2000 and 2005, econom...
ENABLING ENVIRONMENT  Cont. <ul><li>Government Initiatives </li></ul><ul><ul><li>Developed a comprehensive Ghana ICT Polic...
GHANA’S IT SECTOR <ul><li>The sector started evolving in the early 1990s. </li></ul><ul><li>Currently there are about 10 s...
DEMAND FOR SOFTWARE PRODUCTS <ul><li>Growth of Ghanaian businesses  </li></ul><ul><li>Businesses desiring to enhance effic...
AVAILABILITY OF SKILLS <ul><li>Growth of ICT training institutions in Ghana </li></ul><ul><ul><li>NIIT </li></ul></ul><ul>...
ROLE OF LOCAL & FOREIGN FIRMS <ul><li>They are designing custom made soft wares for their own use and also for other compa...
CASE STUDY 1:OUTSOURCING (ACS) <ul><li>Has increased employment from  60  employees in the year  2000 to 1926  employees a...
CASE STUDY 2: TELECOM <ul><li>The telephone penetration rate is improving steadily. The number of people using both cell p...
CONSTRAINTS TO THE SECTOR <ul><li>The Ghanaian market is not large enough to support software development which is mainly ...
THE WAY FORWARD <ul><li>Government needs to sponsor software houses to promote the development of quality software solutio...
Con’t <ul><li>Government needs to provide logistical support for software companies that are exporting solutions to other ...
SOFTWARE TECHNOLOGIES BEING USED BY GHANAIAN FIRMS <ul><li>Microsoft Office Suite (Word, Excel, Access etc.), Oracle, ,Mic...
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TIT BITS ON PAYE TAX

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TIT BITS ON PAYE TAX

  1. 1. TOPIC: WHAT HAS BEEN THE DRIVER OF TECHNOLOGICAL PROGRESS IN THE SOFTWARE SECTOR IN GHANA Yeboah Sraha ASST. Human Resource Director, Affiliated Computer Services, Ghana
  2. 2. MAIN DRIVERS <ul><li>Enabling environment </li></ul><ul><ul><li>Government Initiatives </li></ul></ul><ul><ul><li>Improved macroeconomic environment </li></ul></ul><ul><li>Demand for software products </li></ul><ul><li>Availability of skills </li></ul>
  3. 3. ENABLING ENVIRONMENT <ul><li>Good Governance </li></ul><ul><ul><li>Four consecutive democratic elections since 2000 </li></ul></ul><ul><ul><li>Freedom of speech and association. </li></ul></ul><ul><ul><li>Establishment of commercial and fast track courts </li></ul></ul><ul><ul><li>Business confidence is high & soaring among Corporate Executives. </li></ul></ul><ul><ul><li>Ghana is seen as the 9 th most attractive place to do business in Africa and the 1 st in the West Africa region. </li></ul></ul>
  4. 4. ENABLING ENVIRONMENT Cont. <ul><li>Improved Macroeconomic Environment </li></ul><ul><ul><li>Between 2000 and 2005, economic growth increased from 4 to 6%; inflation dropped from 40 to 10 % ; the cedi depreciation fell from 50 to below 2 %. </li></ul></ul><ul><ul><li>Private remittances increased from about $600m in 2000 to $ 4.7 b February 2006. </li></ul></ul>
  5. 5. ENABLING ENVIRONMENT Cont. <ul><li>Government Initiatives </li></ul><ul><ul><li>Developed a comprehensive Ghana ICT Policy – 2003 </li></ul></ul><ul><ul><li>Introduction of e-learning in schools & colleges. </li></ul></ul><ul><ul><li>In collaboration with Microsoft and Intel, the government has produced an assembled PC in Ghana called ‘Discover’ which sells at an affordable price of $300 . This is in pursuance of a program known as ‘Ghana digital inclusion computer-based program for all’. The program is meant to promote the usage of PCs by the less endowed citizens in Ghana. </li></ul></ul><ul><ul><li>Expansion of ICT infrastructure eg. Fiber Optics & Broadband </li></ul></ul>
  6. 6. GHANA’S IT SECTOR <ul><li>The sector started evolving in the early 1990s. </li></ul><ul><li>Currently there are about 10 software companies of varying sizes. </li></ul><ul><li>The sector’s customers are Ghanaian businesses and firms in the sub region. </li></ul><ul><li>The sector’s development was promoted by Ghanaians both within and without. </li></ul>
  7. 7. DEMAND FOR SOFTWARE PRODUCTS <ul><li>Growth of Ghanaian businesses </li></ul><ul><li>Businesses desiring to enhance efficiency and reliability </li></ul><ul><ul><li>Desire to reduce waste through a reduction in headcount.- </li></ul></ul><ul><li>Businesses desiring to accurately gather business intelligence/analysis which forms the basis for growth of businesses. </li></ul>
  8. 8. AVAILABILITY OF SKILLS <ul><li>Growth of ICT training institutions in Ghana </li></ul><ul><ul><li>NIIT </li></ul></ul><ul><ul><li>IPMC </li></ul></ul><ul><ul><li>Kofi Annan ICT Training Inst. Etc. </li></ul></ul><ul><li>Relocation of Ghanaian ICT professionals from abroad. </li></ul><ul><li>Knowledge transfer by multi-national companies in the country. </li></ul><ul><li>Organization of ICT-related workshops and seminars to promote ICT development in Ghana by ICT companies. </li></ul>
  9. 9. ROLE OF LOCAL & FOREIGN FIRMS <ul><li>They are designing custom made soft wares for their own use and also for other companies in and outside Ghana. </li></ul><ul><li>Offering training programmes for Ghanaians. </li></ul><ul><li>There is a limited collaboration between some foreign training institutions and local software professionals through the sharing of information & best practices to grow the sector. </li></ul><ul><li>The sector is very small with high concentration in Accra; the sector is however increasingly growing. There is a huge demand locally which has not been fully exploited. </li></ul><ul><li>Limited presence of foreign software companies. </li></ul>
  10. 10. CASE STUDY 1:OUTSOURCING (ACS) <ul><li>Has increased employment from 60 employees in the year 2000 to 1926 employees as at April 2006 . About 3,110 percentage increase. </li></ul><ul><li>The company processes about 30,000 claims per day. </li></ul><ul><li>There has been a lot of knowledge transfer within the company. The IT Manager has received a lot of training in the US about soft ware development and he has equally trained his team. </li></ul><ul><li>The company has been able to instill good working ethics within the workforce ie time management, productivity etc. </li></ul><ul><li>Pays premium salaries and benefits. Our payments are very competitive in the market. </li></ul><ul><li>Provides a number of business linkages for auxiliary organizations. </li></ul>
  11. 11. CASE STUDY 2: TELECOM <ul><li>The telephone penetration rate is improving steadily. The number of people using both cell phones and telephones increased from about 250,000 in 2001 to about 3million in 2005 . </li></ul><ul><li>The sector is offering a lot of jobs for the youth e.g Mobile phone to mobile phone services </li></ul><ul><li>Provides a lot of business linkages in the economy especially advertisements and sponsorship programmes. </li></ul><ul><li>The establishment of a Technology University by Ghana Telecom </li></ul>
  12. 12. CONSTRAINTS TO THE SECTOR <ul><li>The Ghanaian market is not large enough to support software development which is mainly capital intensive and strives on economies of scale. </li></ul><ul><li>Inadequate number of professionals to support the rapid development of the sector. </li></ul><ul><li>Lack of standards in the market to ensure that products are of the required quality acceptable to consumers. </li></ul><ul><li>Lack of financial support to ensure the rapid development and deployment of software in the economy. </li></ul><ul><li>Lack of R&D to feed the sector </li></ul>
  13. 13. THE WAY FORWARD <ul><li>Government needs to sponsor software houses to promote the development of quality software solutions for Ghana and the sub region. </li></ul><ul><li>Offer scholarships for IT related courses and ensure that a critical mass of IT professionals are trained within a specified period. Should replicate the Kofi Annan ICT center in all regions. </li></ul><ul><li>There is the need to establish a strong R&D outfit to provide modern technologies and competitive information to the sector. </li></ul><ul><li>Vigorous provision of ICT infrastructure across the country. </li></ul>
  14. 14. Con’t <ul><li>Government needs to provide logistical support for software companies that are exporting solutions to other countries. </li></ul><ul><li>There should be special tax incentives for ICT companies. </li></ul><ul><li>Government should patronize the products of the local developers and challenge them to develop solutions that address current development needs. </li></ul><ul><li>Government should quicken the development of the technology park development project. </li></ul>
  15. 15. SOFTWARE TECHNOLOGIES BEING USED BY GHANAIAN FIRMS <ul><li>Microsoft Office Suite (Word, Excel, Access etc.), Oracle, ,Microsoft Navision, Coral Draw, IBM DB2, Open Source: MySQL, Linux </li></ul><ul><li>LOCAL SOFTWARES - </li></ul><ul><ul><li>Human Capital Management – </li></ul></ul><ul><ul><li>Investment Management Software - Asset/Portfolio Management Software, Mutual Fund Management Software </li></ul></ul><ul><ul><li>Accounting Software, </li></ul></ul><ul><ul><li>Manufacturing Supply Chain- Accountmate Manufacturing, Persol Retail Manager, Persol Mobile Sales force, Inventory Management </li></ul></ul><ul><ul><li>Hospitality Management Software- Front Desk Manager, Restaurant Manager, Call Manager </li></ul></ul>

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