TIT BITS ON PAYE TAX
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TIT BITS ON PAYE TAX

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TIT BITS ON PAYE TAX TIT BITS ON PAYE TAX Presentation Transcript

  • TOPIC: WHAT HAS BEEN THE DRIVER OF TECHNOLOGICAL PROGRESS IN THE SOFTWARE SECTOR IN GHANA Yeboah Sraha ASST. Human Resource Director, Affiliated Computer Services, Ghana
  • MAIN DRIVERS
    • Enabling environment
      • Government Initiatives
      • Improved macroeconomic environment
    • Demand for software products
    • Availability of skills
  • ENABLING ENVIRONMENT
    • Good Governance
      • Four consecutive democratic elections since 2000
      • Freedom of speech and association.
      • Establishment of commercial and fast track courts
      • Business confidence is high & soaring among Corporate Executives.
      • Ghana is seen as the 9 th most attractive place to do business in Africa and the 1 st in the West Africa region.
  • ENABLING ENVIRONMENT Cont.
    • Improved Macroeconomic Environment
      • Between 2000 and 2005, economic growth increased from 4 to 6%; inflation dropped from 40 to 10 % ; the cedi depreciation fell from 50 to below 2 %.
      • Private remittances increased from about $600m in 2000 to $ 4.7 b February 2006.
  • ENABLING ENVIRONMENT Cont.
    • Government Initiatives
      • Developed a comprehensive Ghana ICT Policy – 2003
      • Introduction of e-learning in schools & colleges.
      • In collaboration with Microsoft and Intel, the government has produced an assembled PC in Ghana called ‘Discover’ which sells at an affordable price of $300 . This is in pursuance of a program known as ‘Ghana digital inclusion computer-based program for all’. The program is meant to promote the usage of PCs by the less endowed citizens in Ghana.
      • Expansion of ICT infrastructure eg. Fiber Optics & Broadband
  • GHANA’S IT SECTOR
    • The sector started evolving in the early 1990s.
    • Currently there are about 10 software companies of varying sizes.
    • The sector’s customers are Ghanaian businesses and firms in the sub region.
    • The sector’s development was promoted by Ghanaians both within and without.
  • DEMAND FOR SOFTWARE PRODUCTS
    • Growth of Ghanaian businesses
    • Businesses desiring to enhance efficiency and reliability
      • Desire to reduce waste through a reduction in headcount.-
    • Businesses desiring to accurately gather business intelligence/analysis which forms the basis for growth of businesses.
  • AVAILABILITY OF SKILLS
    • Growth of ICT training institutions in Ghana
      • NIIT
      • IPMC
      • Kofi Annan ICT Training Inst. Etc.
    • Relocation of Ghanaian ICT professionals from abroad.
    • Knowledge transfer by multi-national companies in the country.
    • Organization of ICT-related workshops and seminars to promote ICT development in Ghana by ICT companies.
  • ROLE OF LOCAL & FOREIGN FIRMS
    • They are designing custom made soft wares for their own use and also for other companies in and outside Ghana.
    • Offering training programmes for Ghanaians.
    • There is a limited collaboration between some foreign training institutions and local software professionals through the sharing of information & best practices to grow the sector.
    • The sector is very small with high concentration in Accra; the sector is however increasingly growing. There is a huge demand locally which has not been fully exploited.
    • Limited presence of foreign software companies.
  • CASE STUDY 1:OUTSOURCING (ACS)
    • Has increased employment from 60 employees in the year 2000 to 1926 employees as at April 2006 . About 3,110 percentage increase.
    • The company processes about 30,000 claims per day.
    • There has been a lot of knowledge transfer within the company. The IT Manager has received a lot of training in the US about soft ware development and he has equally trained his team.
    • The company has been able to instill good working ethics within the workforce ie time management, productivity etc.
    • Pays premium salaries and benefits. Our payments are very competitive in the market.
    • Provides a number of business linkages for auxiliary organizations.
  • CASE STUDY 2: TELECOM
    • The telephone penetration rate is improving steadily. The number of people using both cell phones and telephones increased from about 250,000 in 2001 to about 3million in 2005 .
    • The sector is offering a lot of jobs for the youth e.g Mobile phone to mobile phone services
    • Provides a lot of business linkages in the economy especially advertisements and sponsorship programmes.
    • The establishment of a Technology University by Ghana Telecom
  • CONSTRAINTS TO THE SECTOR
    • The Ghanaian market is not large enough to support software development which is mainly capital intensive and strives on economies of scale.
    • Inadequate number of professionals to support the rapid development of the sector.
    • Lack of standards in the market to ensure that products are of the required quality acceptable to consumers.
    • Lack of financial support to ensure the rapid development and deployment of software in the economy.
    • Lack of R&D to feed the sector
  • THE WAY FORWARD
    • Government needs to sponsor software houses to promote the development of quality software solutions for Ghana and the sub region.
    • Offer scholarships for IT related courses and ensure that a critical mass of IT professionals are trained within a specified period. Should replicate the Kofi Annan ICT center in all regions.
    • There is the need to establish a strong R&D outfit to provide modern technologies and competitive information to the sector.
    • Vigorous provision of ICT infrastructure across the country.
  • Con’t
    • Government needs to provide logistical support for software companies that are exporting solutions to other countries.
    • There should be special tax incentives for ICT companies.
    • Government should patronize the products of the local developers and challenge them to develop solutions that address current development needs.
    • Government should quicken the development of the technology park development project.
  • SOFTWARE TECHNOLOGIES BEING USED BY GHANAIAN FIRMS
    • Microsoft Office Suite (Word, Excel, Access etc.), Oracle, ,Microsoft Navision, Coral Draw, IBM DB2, Open Source: MySQL, Linux
    • LOCAL SOFTWARES -
      • Human Capital Management –
      • Investment Management Software - Asset/Portfolio Management Software, Mutual Fund Management Software
      • Accounting Software,
      • Manufacturing Supply Chain- Accountmate Manufacturing, Persol Retail Manager, Persol Mobile Sales force, Inventory Management
      • Hospitality Management Software- Front Desk Manager, Restaurant Manager, Call Manager