Investment focus on overall corporate requirements
Need to plan for growth with business forecasts
Proactive capacity management (what, when and how much to upgrade?)
Today’s world of capacity management requires a strategic, planned, holistic approach… CENTRALIZED DISTRIBUTED
‘ The dotcom meltdown demonstrated the dangers of building networks to dubious over-rated forecasts or philosophical visions. Networks should only be built to customer demand , which is difficult but achievable.'‘ - Andy Bolton, CEO, Capacitas, Ltd WHAT HAVE WE LEARNED?
Ad hoc/Cumulative Impact of Proposed Changes on capacity
FSC Capacity requirements planning for new releases (response times, storage requirements, LAN traffic) Capacity Audits CDB updates Asset change recommendations CI Attributes SUPPORT PROCESS INTERDEPENDENCIES Change Mgmt Problem Mgmt Incident Mgmt Release Mgmt
Capacity Mgmt Availability Mgmt IT Service Continuity Mgmt SLM SLAs, OLAs, SLRs Budgets/actual variances Procurement req /Usage profiles Capacity requirements for recovery options Recovery options DELIVERY PROCESS INTERDEPENDENCIES Performance reports Financial Mgmt