SUN JAVA SYSTEM ACCESS MANAGER 7.1INTEGRATIONWITH ORACLE’S SIEBEL CRM 8.0                                     Secure SSO A...
Integration Details                                Siebel CRM provides built-in database, LDAP, and ADSI security adapters...
Environment                                 Partner Environment                                     Sun Java System Access...
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Sun java-access-manager-siebel-80-final


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SUN JAVA SYSTEM ACCESS MANAGER 7.1 INTEGRATION WITH ORACLE’S SIEBEL CRM 8.0 Part of Oracle AIA (Application Intergration Architecture)

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Sun java-access-manager-siebel-80-final

  1. 1. SUN JAVA SYSTEM ACCESS MANAGER 7.1INTEGRATIONWITH ORACLE’S SIEBEL CRM 8.0 Secure SSO ASAP Single Sign-On with Sun Java System Access Manager Company Overview Sun offers leading standards-based identity management solutions and federation services that are interoperable with business applications such as Oracle’s Siebel CRM.Corporate Office Sun provides a comprehensive portfolio of identity management solutions that can helpSun Microsystems, Inc. manage, protect, store, verify, and share identity data throughout the enterprise and4150 Network CircleSanta Clara, CA 95054 USA across extranets.Phone U.S.: +1.800.786.0404International: +1.650.960.1300 Integration The integration reaffirms the validated Web single sign-on (SSO) solution between Siebel CRM and Sun Java System Access Manager. The integration offers the advantages of Web SSO such as delegated user administration and centralized access control. Web SSO allows Siebel business applications into existing Web sites and portals. Sun’s integrated identity management products streamline and simplify the process of managing user identities, providing such key features as • Centralized identity visibility and control for improved enforcement of security policies and resource access throughout the organization • Single sign-on, leading to improved self-service • Efficient and fast propagation of identity changes (for example, password changes or changes to access privileges) • Reconciling customer identity data in order to provide a better service experience Through the Oracle PartnerNetwork Applications • Compliance reporting for audit and regulatory requirements Integration Initiative, partners with validated integrations are • Federation support for new e-business opportunities with customers, partners, able to provide customers with standards-based vanilla product suppliers, and others integrations, tested and The benefits of these features include validated by Oracle. Customers benefit from improved risk • Greatly enhanced user experience via Web SSO management and smoother upgrade capability, leading to a • Increased enterprise security through access control lower total cost of ownership and greater overall satisfaction. • Reduced administration costs from centralized authentication and from leveraging existing security infrastructure 1
  2. 2. Integration Details Siebel CRM provides built-in database, LDAP, and ADSI security adapters for user authentication, authorization, and access control integration to Web SSO. Sun Java System Access Manager provides centralized authentication service for SiebelAvailability applications by leveraging these security adapters.For more information on SunJava System Identity Suite of The following are the steps of the Web SSO authentication process:products please contact+1-866-596-7234 or 1. The user tries to access the Siebel application URL on the Web server. Sun+1-800-786-0404 or Java System Access Manager Policy Agent intercepts the request andvisit redirects the user to enter credentials and authenticate with Sun Java System Access Manager. Information such as user credentials, policies, access information is stored in the directory server, Sun Java System Access Manager’s repository. 2. Once the policy agent determines that the user is successfully authenticated and has permissions to access the Siebel application URL, it sets a security token with the user attributes and passes the request to Siebel Web Server Extension. 3. Siebel Web Server Extension communicates with the appropriate Siebel application (running in Siebel Server) and passes the security token. The Siebel application uses the authentication manager to retrieve database credentials. The authentication manager uses an LDAP security adapter to talk to Sun Java System Directory Server and retrieve database credentials. Database credentials are stored in an attribute (dbaccount). 4. Once the credentials are retrieved, Siebel Application Object Manager uses them to connect to the database and identify the user. Once identified, the user is allowed to access the application. Java System Access Manager and Siebel CRM integration overviewSupportFor technical support contact+1.800.USA.4SUN (872.4786)or visit 2
  3. 3. Environment Partner Environment Sun Java System Access Manager 7.1 Sun Java System Directory Server 6 Sun Java System Access Manager Policy Agent 2.2 Oracle EnvironmentCorporate Office Oracle’s Siebel CRM 8.0Sun Microsystems, Inc.4150 Network Circle Oracle Database Server Clara , CA 95054 USAPhone U.S.: +1.800.786.0404International: For additional information about partnering with Oracle, please contact us at or visit us at Copyright 2007, Oracle. All Rights Reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 3