The Palos Verdes Library District saw increases in circulation, program attendance, and door count despite a declining economy. The district achieved technology upgrades including a new integrated library system and social media presence. Collection formats were expanded and weeding projects undertaken. Adult and children's programming grew. Summer reading saw record participation. Partnerships increased and volunteers answered over 1,000 questions per month. Challenges included flat traditional library use and potential state borrowing of property tax revenues. Plans were outlined to restore the Malaga Cove Library and expand the Miraleste Library to better support community needs.

1. Palos Verdes Library District State of the District 2008/2009

2. As the economy declined, library use grew across the country and at PVLD

3. Circulation up 5% reversing downward trend

4. Program attendance up 2%

5. Door Count – up 9%

6. While www.pvld.org remained an increasingly important service point

7. Achievements- Technology New Integrated Library System More user-friendly searching Email notifications of pending due dates Online payment of fines and fees Integrated online library card application, purchase requests, etc. User help and search tips RSS feeds User reviews and ratings Option to save borrowinghistory

8. Achievements- Technology Web 2.0 PVLD presence on LibraryThing, Yelp, Twitter, Flickr…. Links to social networking sites from PVLD website Instant Messaging Reference service Enhanced online resources Morningstar ValueLine Mango Languages Brainfuse online homework help E-Library Digital display at Peninsula Center

9. Achievements- Collections New formats added to collection Video games for adults, Blu Ray DVDs, MP3 audiobooks District-wide approach to collection development Merchandising of the collection Weeding, weeding, weeding!

10. Achievements – Adult Programs Tuesdays at the Annex All-ages Knit-a-thons Southwest Manuscripters Art Exhibits Art in Our Library Sunworks Dialogue Project Scrapbooking club atMalaga Cove Computer classesat Miraleste

11. Achievements – Kids’ and Teens’ programs Early Learning for Families grant 13 story times each week – year ‘round Teen programming at Miraleste Book Club Scrapbooking club Games Days Annex from pilot to ongoing service All-ages Knit-a-thons PTAC Crafts Student ArtShows

12. Achievements – Summer Reading On track for another record summer 2nd annual Adult Summer Reading program 1st Staff Summer Reading program Over 6300 kids have attended library programs since June 1st! With one month to go!

13. Achievements – Partnerships New partnership activities YMCA Art Center/Art at Your Fingertips Southwest Manuscripters Ongoing partnerships PVPUSD/Peninsula Education Foundation Chamber of Commerce Land Conservancy

14. Achievements – Volunteers New volunteer positions in Technical Services, Facilities, and Information Technology Expanded Information Greeters program Now answering over 1,000 questions/month Transition to Independence partnership with PVPUSD

15. Achievement – Staff and Organization Classification and Compensation Study New 5 Year Memorandum of Understanding 1st ever Staff Development Day Expansion of “One District” approach to staffing, collections, and programs

16. Achievements - Facilities Malaga Cove projects Miraleste schematic design Environmental upgrades –Peninsula Center and Miraleste Vending Machine Café More work brought “in-house” Support for increased programming

17. Achievements – Finances Passport Services expanded More staff involved Saturday hours More Notaries trained Fundraising – support for Friends of the Library Sustained internal income despite Redirection of donations to Friends Reallocation of Friends funding to capital campaign Flattening property tax revenues Lower passport fees Lower library fine and fee income

18. Challenges– Library Use Traditional library use flat or declining Essentially flat – 0.2% decline (broken counter!) Down 1.5% over 06/07 But! Recent monthly stats show library use is rising as economic conditions decline! 12% decline

19. Challenges – Library Use While non-traditional use grows

20. Challenges – Staff/organization Turnover/loss of key staff members Staff stretched thin by additional projects/activities/services New Branch hours – more hours with no additional staff Books By Mail Additional programming impact on Facilities Department Saturday passport hours ILS implementation “One District” approach Facilities staff carrying out more projects New forms of library use require new skills Web 2.0 Programming and outreach Systems design Budget challenges Less money for training and development Frozen positions - Short-staffed in Adult Services and the Annex Reduced guard coverage at Peninsula Center One guard Sunday – Thursday afternoons and evenings No guard on Fridays - Dept Managers will help close library

21. Challenges – Finances Property Tax Revenues flattening…. Year Over-Year Change in Assessed Values

22. Challenges – Finances ..As expenses rise Change to CalPERS funding requirements Revenue vs. Expenses

23. Looking Forward - Opportunities Expansion of “One District” operational model Evolving technology offers opportunities to enhance services and streamline work processes Strong community support By end of 08/09 we will have successfully completed most Strategic Plan initiatives – time to start thinking about strategic planning for the next 5-10 years!

24. PVLD Vision The Palos Verdes Library District will be an innovative leader and community partner in providing outstanding library services that connect people, information, and ideas.

25. Library facilities need to support the future! Increased need for event and meeting spaces Need for separation of “quiet” and “interactive” activities Impact of technology Wiring and power supply Space for workstations Ergonomic issues Changing demographics More teens More older adults Increasing diversity Changing library collections More types and formats of materials to be housed Community desire for more items at branches

26. A brief history 1990s -2003 Mid- 1990s Expansion of Peninsula Center Library Malaga Cove Library placed on National and State Historic Registers Late 90s – 2003 Some branch improvements (flooring replacement at Malaga Cove, ADA upgrades, new patio at Malaga Cove, internal reconfiguration at Miraleste) 2001- PVLD Strategic Plan identifies need to address Remediation of construction issues at Peninsula Center Preservation and space utilization issues at Malaga Cove Parking, traffic, and space issues at Miraleste

27. A brief history 2004-2006 Remediation and upgrades to Peninsula Center completed – on time and within budget Branch improvement projects continue New Community Room at Malaga Cove Interior reconfiguration, additional computers, and new carpet at Miraleste Wireless Internet at all libraries “Teen” Annex opens adjacent to Peninsula Center Library New 2005 Strategic Plan adopted by Board of Trustees with goals to: Develop a long-term plan for the Malaga Cove Library Develop options to address Miraleste space and traffic/safety needs

28. A brief history 2004-2006 Malaga Cove M2A architects selected through an RFP process to develop a Preservation Plan for the Malaga Cove Library M2A completes Malaga Cove Preservation Plan in 2005 and identifies approximately $1.3 million in projects Board of Library Trustees authorizes a project to upgrade Malaga Cove Fire/Life/Safety systems using existing District funds Miraleste Board of Trustees initiates Architectural and Space Planning Study of the Miraleste Library M2A selected to conduct the study through an RFP process

29. A brief history - 2007 Palos Verdes Peninsula Library Foundation disbands Peninsula Friends of the Library (PFL) assumes responsibility for Solicitation of major gifts Capital campaigns Establishment and management of endowment funds Board of Library Trustees Selects a conceptual design for the expansion and remodeling of the Miraleste Library with a preliminary cost estimate of $5.5 million Asks the PFL to act as the primary fundraising entity to secure funding for the restoration and improvement of the Malaga Cove Library and the expansion and renovation of the Miraleste Library Palos Verdes Woman’s Club provides funding to renovate the Malaga Cove Magazine and Newspaper Reading Area

30. A brief history - 2008 Peninsula Friends of the Library mobilizes for Capital Campaign Hires Campaign Coordinator Appoints Fred Mackenbach as Campaign Chair Begins recruiting Capital Campaign Committee members Malaga Cove fire/life/safety and Magazine and Newspaper area upgrades continue - target completion 9/30/08 Donor provides funds for renovation of Malaga Cove Tower Room Schematic –level designs and more detailed cost estimates developed for Miraleste project Cost now estimated to be >$8 million depending on construction start date and options selected

31. Our philosophy – Three Libraries, “One District” Different strengths, equal importance One set of policies and service standards Integrated collection development Shared staffing Coordination of programs and services

32. Current Status – Peninsula Center $6.3 million remediation and upgrade completed Structural repairs Lighting improvements Seismic upgrade Paints, finishes, artwork Other recent enhancements Teen Corner Annex “Afterwords Café” Environmental upgrades New carpet Exterior sculpture Digital sign

33. Current Status – Malaga Cove Fire/life/safety upgrades and Magazine and Newspaper Reading area target completion 9/30/08 Tower Room renovation in process Working with donor on patio sculpture and Donor Recognition piece Need to refine cost estimate for seismic work $1.2 million in further enhancement and restoration projects to be funded

34. Current status - Miraleste Schematic-level design for expansion and remodel complete Budgetary cost estimates complete Schematics and renderings complete Budget estimate $8 million+

35. Issues – Malaga Cove Historic preservation Inappropriate fixtures, paints and finishes Olmsted Garden “Dead” space on Mezzanine Not enough computers Inadequate wiring

36. Issues – Malaga Cove Historic preservation Inappropriate fixtures, paints and finishes Olmsted Garden “Dead” space on Mezzanine Not enough computers Inadequate wiring

37. Mezzanine Computer Lounge - $160,000 Historically accurate lighting Computer workstations Quiet study area Supplemental shelving

38. Main Reading Room Restoration - $580,000 Lighting Historic restoration Task and Emergency Lighting Energy-efficient Finishes Walls, ceilings, beams Bookshelf end-caps Ergonomics Computer workstations Reference Desk Circulation Desk Power to workstations Signage

39. Olmsted Garden Restoration -$160,000 Lighting Restore plantings to Olmsted specifications Improved ADA access – new concrete ramp Decomposed granite walkways New lawn with drainage system

40. Malaga Cove Cost Summary

41. Issues – Miraleste Demand for story time and children’s programs Weekly story time attendance 35-50 70-100 attend special kids events

42. Issues – Miraleste Demand for adult programs Computer classes Lectures, clubs, and concerts

43. Issues – Miraleste Demand for after-school and teen services

44. Issues – Miraleste Parking Traffic safety Steep, narrow lot

45. Miraleste Project -Outcomes New Youth Wing with story time area and computers Improved segregation of uses 30% increase in Building area Shelving for library collection Parking Number of public computers

46. Miraleste Project -Outcomes Community Room for up to 120 people Separate entrance for use when library is closed, opens to library for larger events Outdoor patio area Totally remodeled interior Adult reading areas Flexible seating New shelving Improved staff/volunteer work areas

47. Miraleste Project -Outcomes 16 additional parking spaces Improved traffic flow Upgraded building systems Septic HVAC Essentially a whole new library!

48. Miraleste Project

49. Miraleste Project

50. PVLD Vision The Palos Verdes Library District will be an innovative leader and community partner in providing outstanding library services that connect people, information, and ideas. These projects provide the means to fulfill this vision for the future!

51. Looking Forward - Challenges Budget pressures will continue Property tax revenues Inflationary cost increases Possible Proposition 1a borrowing Capital needed to maintain facilities and equipment Branch improvement projects Malaga Cove restoration and upgrade Miraleste expansion and renovation Fundraising challenges Staff will be stretched Further service enhancements Increased library use in tough economic times

52. Contingency Planning TWO significant issues Barely balanced budget in 08/09, projected shortfall of over $200,000 in 09/10 Potential Proposition 1a borrowing Still a possibility this year If not this year, maybe in 09/10

53. Challenges – Finances Property Tax Revenues flattening…. Year Over-Year Change in Assessed Values

54. Challenges – Finances ..As expenses rise Change to CalPERS funding requirements Revenue vs. Expenses

55. What if the State borrows Property Tax revenue? Board of Trustees agree – we will do everything possible to avoid layoffs Working with Department Managers on contingency budget (handout) To be reviewed with Trustees this evening May need to ask Friends for further funding – this will slow-down the capital campaign effort for Miraleste and Malaga Cove

56. What can employees do? Keep focus on reducing costs and increasing revenues Send ideas to Julie! Every little bit helps Try to avoid service impacts Support Friends of the Library membership and fundraising efforts

57. What can employees do? Participate in efforts to contact Legislators Be advocates for the library Talk to customers and the community about our services Stay informed – check the Intranet, email, and our blogs at the start of every shift Stay positive! This too shall pass…

58. Thank you!