Global Breadth Local Depth

Colliers International is a wholly owned subsidiary of financial services company Quyn Holdings Ltd Colliers International is a shareholding member of the Colliers International Network (247 Offices situated in over 53 countries worldwide) Colliers International has adopted the ethos of “ Providing The Best Local Solutions Worldwide” Colliers International is the sole Sub-Saharan African representative. The Company

Colliers International is a wholly owned subsidiary of financial services company Quyn Holdings Ltd

Colliers International is a shareholding member of the Colliers International Network (247 Offices situated in over 53 countries worldwide)

Colliers International has adopted the ethos of “ Providing The Best Local Solutions Worldwide”

Colliers International is the sole Sub-Saharan African representative.

Colliers Properties Four (Pty) Ltd (Colliers) is an empowered company formed between Colliers Property and Facilities Management (Pty) Ltd, and Première Business Group (“Première”), a 100% Black Owned company that provides property and facilities management services The Company was established after the management of both companies identified our mutual desire for the genuine fulfilment of transformation and empowerment. Colliers Property and Facilities Management (70%) Première Business Group (30%) Colliers International and Premiere Business Group

Colliers Properties Four (Pty) Ltd (Colliers) is an empowered company formed between Colliers Property and Facilities Management (Pty) Ltd, and Première Business Group (“Première”), a 100% Black Owned company that provides property and facilities management services

The Company was established after the management of both companies identified our mutual desire for the genuine fulfilment of transformation and empowerment.

Colliers Property and Facilities Management (70%)

Première Business Group (30%)

EmpowerLogic Rating – Black Empowered Company Premiere Business Group, a shareholder within Colliers Property Four, with and equity of 30% is a fully participating member in the executive control of the company PDI Vendor procurement = +- 60% of Colliers International total spend Empowerment

EmpowerLogic Rating – Black Empowered Company

Premiere Business Group, a shareholder within Colliers Property Four, with and equity of 30% is a fully participating member in the executive control of the company

PDI Vendor procurement = +- 60% of Colliers International total spend

A focused Property Services Organization, operating Nationally Core business activities in Retail, Office and Industrial markets, offering the following services: Facilities Management Development Services Property Management Commercial and Industrial Broking Investment Sales Valuations The Company

A focused Property Services Organization, operating Nationally

Core business activities in Retail, Office and Industrial markets, offering the following services:

Facilities Management

Development Services

Property Management

Commercial and Industrial Broking

Investment Sales

Valuations

Johannesburg Midrand Pretoria Polokwane Durban/ Pinetown Richards Bay Mafikeng Mossel Bay East London Port Elizabeth Grahamstown Plettenberg Bay Somerset West Swaziland Bloemfontein Cape Town Nelspruit Klerksdorp Thohoyandou Geographical Spread

Johannesburg

Midrand

Pretoria

Polokwane

Durban/ Pinetown

Richards Bay

Mafikeng

Mossel Bay

East London

Port Elizabeth

Grahamstown

Plettenberg Bay

Somerset West

Swaziland

Bloemfontein

Cape Town

Nelspruit

Klerksdorp

Thohoyandou

Planning and Implementation Procurement Maintenance Services Technical and IT Services Administration Security Cleaning Catering Occupational Health and Safety Audits (OHS Act Compliance) Mail-Room Services Utilities Fleet management Energy Management Move Management Risk Management Strategic Asset Management Project Management Space Planning Management Services

Planning and Implementation

Procurement

Maintenance Services

Technical and IT Services

Administration

Security

Cleaning

Catering

Occupational Health and Safety Audits (OHS Act Compliance)

Mail-Room Services

Utilities

Fleet management

Energy Management

Move Management

Risk Management

Strategic Asset Management

Project Management

Space Planning

Innovation and Technology The latest innovations and technology are introduced to enhance our whole range of services. Partnership Colliers Facilities Management team enjoy a close working relationship with clients,relieving them of the burden of managing infrastructures and support services. Services Our services provide the highest degree of flexibility for our clients, enabling them to adopt to constantly changing legislative and commercial demands. Solutions Colliers Facilities Management offers a cost effective and well-managed solution for providing a sustained and healthy working environment Benefits

Innovation and Technology

The latest innovations and technology are introduced to enhance our whole range of services.

Partnership

Colliers Facilities Management team enjoy a close working relationship with clients,relieving them of the burden of managing infrastructures and support services.

Services

Our services provide the highest degree of flexibility for our clients, enabling them to adopt to constantly changing legislative and commercial demands.

Solutions

Colliers Facilities Management offers a cost effective and well-managed solution for providing a sustained and healthy working environment

FM Clients

Colliers International Achievements Six Facilities Managed by Colliers International +- 108 000 m2 office space in JHB City Centre +- 1 600 tenants 26 on site Colliers International staff members Savings Generated in excess of R4 Million Rand (3 years) Partnership Approach rather than Client vs. Contractor Customised Helpdesk and Reports developed for AOL Each fault logged, measured and rated by client on completion 96% of all calls logged have received an Excellent Rating

Six Facilities Managed by Colliers International

+- 108 000 m2 office space in JHB City Centre

+- 1 600 tenants

26 on site Colliers International staff members

Savings Generated in excess of R4 Million Rand (3 years)

Partnership Approach rather than Client vs. Contractor

Customised Helpdesk and Reports developed for AOL

Each fault logged, measured and rated by client on completion

96% of all calls logged have received an Excellent Rating

200+ Petrochemical Service Stations managed by Colliers International Successfully administered in excess R 7 Million worth of Contractor Billings 2004 Asset register management ( 200+ asset registers ) Continues to present World Best Practices -Research Utilises local BEE contractors and assists with their development 98% Customer Satisfaction achieved - 2003 Annual Client Survey Result Currently Facilities Management Company for TOTAL HQ Facilities Dedicated Facilities Managers on call 24 - 7 - 365 Colliers International Achievements

200+ Petrochemical Service Stations managed by Colliers International

Successfully administered in excess R 7 Million worth of Contractor Billings 2004

Asset register management ( 200+ asset registers )

Continues to present World Best Practices -Research

Utilises local BEE contractors and assists with their development

98% Customer Satisfaction achieved - 2003 Annual Client Survey Result

Currently Facilities Management Company for TOTAL HQ Facilities

Dedicated Facilities Managers on call 24 - 7 - 365

Colliers International : Manila have advised Caltex on the following: 2003 - relocation and expansion of their shared services center, about 7,000 m2. expandable to 12,000 m2. 2004 - consultancy with the local headquarters on workspace efficiency and the feasibility of consolidating and reducing their office size by 20% Currently - pitching for the facilities management of 800 gasoline stations nationwide Currently – working on the relocation of Caltex Phils. training centre. Colliers International and CALTEX Philippines

Colliers International : Manila have advised Caltex on the following:

2003 - relocation and expansion of their shared services center, about 7,000 m2. expandable to 12,000 m2.

2004 - consultancy with the local headquarters on workspace efficiency and the feasibility of consolidating and reducing their office size by 20%

Currently - pitching for the facilities management of 800 gasoline stations nationwide

Currently – working on the relocation of Caltex Phils. training centre.

Monthly site inspections Monthly reports/meetings on maintenance and housekeeping issues Toll Free 24 Hours Centralised Call Centre Computerised Maintenance Management System Annual, Zero based budgeting per facility Control of expenditure vs. budget Annual Site strategy per facility Project Management Asset Management per site Energy Management Management of Technical and Non-Technical Services Facilities Management Services envisaged for CALTEX SA

Monthly site inspections

Monthly reports/meetings on maintenance and housekeeping issues

Toll Free 24 Hours Centralised Call Centre

Computerised Maintenance Management System

Annual, Zero based budgeting per facility

Control of expenditure vs. budget

Annual Site strategy per facility

Project Management

Asset Management per site

Energy Management

Management of Technical and Non-Technical Services

Approved Contractor Database Ensuring operational/market standards are maintained Formulating Tender Documents Benchmarking and Stringent Service Level Agreements Detailed Asset Registers per facility Generate Savings – Report on savings achieved Reporting – Determined by CALTEX SA Planned and Preventative Maintenance (HVAC, compressors, pumps…) Centralised database of all repairs to facilities and equipment Annual Client Surveys (Customer Satisfaction Surveys) OHS Act Compliance Audits (Comply-on-line) Stationery Management Facilities Management Services envisaged for CALTEX SA cont…

Approved Contractor Database

Ensuring operational/market standards are maintained

Formulating Tender Documents

Benchmarking and Stringent Service Level Agreements

Detailed Asset Registers per facility

Generate Savings – Report on savings achieved

Reporting – Determined by CALTEX SA

Planned and Preventative Maintenance (HVAC, compressors, pumps…)

Centralised database of all repairs to facilities and equipment

Annual Client Surveys (Customer Satisfaction Surveys)

OHS Act Compliance Audits (Comply-on-line)

Stationery Management

Direct Cost Savings through central bargaining with suppliers Improved Efficiency of Core Operations Increased Productivity All Facilities Centrally Managed Statutory Compliance Direct Benefits To CALTEX SA

Direct Cost Savings through central bargaining with suppliers

Improved Efficiency of Core Operations

Increased Productivity

All Facilities Centrally Managed

Statutory Compliance

Industry Affiliations SAFMA (SA Facilities Management Association) Affiliation BIFM (British Institution of Facilities Management), IFMA (International Facilities Management Association) and AFMA (Australian Facilities Management Association) SAPOA (SA Property Owners Association) International Accreditation * SABS ISO 9001 : 2000 Quality Management Systems Affiliations and Accreditation

Industry Affiliations

SAFMA (SA Facilities Management Association)

Affiliation BIFM (British Institution of Facilities Management), IFMA (International Facilities Management Association) and AFMA (Australian Facilities Management Association)

SAPOA (SA Property Owners Association)

International Accreditation *

SABS ISO 9001 : 2000 Quality Management Systems