Andre Xen Corporate Presentation January 2009 En

CORPORATE PRESENTATION January 2009

AGENDA 1. Introduction to AndreXen : company and key facts 2. AndreXen offer : the best of two technologies, IPBX and IP Centrex 3. Management interfaces provided by AndreXen 4. 2009 Roadmap 5. Appendix AndreXen 2008 – confidentiel – all rights reserved 1

Introduction to AndreXen : company and key facts • Hosted IP Communication : a fast growing market ‐ B2B French market accounting for 100 000 phones in 2007; more than 1,5 million forecasted end of 2011 (Gartner source) • AndreXen, manufacturer of its own IP communication technology ‐ Company founded in 2004 ‐ 3 years of R&D ‐ using 100 % SIP protocol • AndreXen platform, ACS ® (AndreXen Communication Server) : patented technology between IPBX and IP Centrex technologies • AndreXen in France : • Distribution channel in France : 150 resellers through 2 wholesalers : •MGCE, a leading communication equipment wholesaler in France. CEO is Pierre Andréa, former President of the French VARs Chamber •CEGELEC Infoservices, part of the CEGELEC group. • Already ~10 000 users of ACS platforms, mainly in France • A sound and sane growth : • 2008 turnover 3.4 times the 2007 one, then doubling year by year • Strategy for 2009 focusing on 2 main regions : • Western Europe : UK, Benelux • Eastern Europe & Maghreb AndreXen 2008 – confidentiel – all rights reserved 2

Introduction to AndreXen : current and forecasted platform locations Germany, Italy, Spain Benelux (2010) (2009) 2008 : UK (2009) -France, la Réunion Paris, France : AndreXen headquarters 2009 : Maghreb - Western Europe : Benelux, UK Morocco (2008) Tunisia (2008-2009) - Eastern Europe : Balkans, Eastern Europe : Libya / Algeria (2009) Poland Pl d Slovenia, S bi Sl i Serbia, - Morocco / Tunisia Croatia, Tchequia, Poland (2009) (2009) 2010 : ! Latin - Western Europe : Germany, Italy, America Spain - Latin America : Brazil ! - Rest of Maghreb La Réunion (2008) Brazil (2009-2010) AndreXen 2008 – confidentiel – all rights reserved 3

Introduction to AndreXen : some credentials Some References • The new brand of Auchan Group, specialized in renewables • AndreXen shortlisted with Mittel , SFR and OBS (Orange) • AndreXen chosen by Kbane mainly for the flexibility and security of the product together with the wide range of features • A leading distributor of solar panels in France • AndreXen solution chosen for its nice quality price ratio • AndreXen communication system installed on 250 telephones, among 3 physical sites • The new carrier in La Réunion. Founded by Daniel Lamant, former CTO of Nextiraone at La Réunion • Bee Technology selected AndreXen to ensure a flexible and solid ramp up of their VoIP offer • Bee Technology mainly appreciated the fast ROI provided by the solution • AndreXen platform installed at Bee Technology handling up to 10 000 users AndreXen 2008 – confidentiel – all rights reserved 4

AGENDA 1. Introduction to AndreXen : company and key facts 2. AndreXen offer : the best of two technologies , IPBX and IP Centrex 3. Management interfaces provided by AndreXen 4. 2009 Roadmap 5. Appendix AndreXen 2008 – confidentiel – all rights reserved 5

AndreXen offer : a patented technology offering the best of two worlds, IPBX and IP Centrex AndreXen Corporate movie, to be seen at http://www.andrexen.com (EN subtitles) AndreXen 2008 – confidentiel – all rights reserved 6

AndreXen architecture : mutualized hosted servers and a physical router on site 1 2 2 • Core network made of mutualized high availability communication servers 1 • On each physical site, an AndreXen router 2 ensures security, quality, high availability and remote maintenance. • Andrexen Routeur supports : USB provisioning, Self‐Diagnostic, SSL encryption, 5 links (IP, RNIS), seamless failover algorithm & voice quality optimization and BRI/PRI automatic backup AndreXen 2008 – confidentiel – all rights reserved 7

Why AndreXen solution rather than any other IPBX or IP Centrex ? IPBX IP Centrex • Offers many features, \" • Easy to install and Hybrid solution ranging from + = maintain traditional ones to • Usually cheaper than innovative ones any other PBX • Trustworthy and solution quality solution # • Expensive solution • Solution not secure for multi‐site (opening of several ports companies and on enterprise LAN) companies growing • Model preventing • Complex to install installers / integrators and maintain from keeping their traditional role at the client AndreXen 2008 – confidentiel – all rights reserved 8

Quality and security solution: servers in data centers replicating in real time and an on‐site router ensuring quality, security and high availability 1 2 On‐site AndreXen router, ensuring security, Mutualized and hosted communication quality and remote maintenance of equipments servers located in two data centers with real time replication French case Data center 1 (TeleHouse 1 Paris) Carrier 1 • Router located at each client’s site Direct connexion within data center • Router managing up to 500 users Carrier 2 • Routeur handling up to 5 xDSL links • Algorithm optimizing voice flows : real time monitoring of links and if necessary switch to emergency link Real time replication •In case of switch of link, no cut of communication will happen Data center 2 (TeleHouse 2 Paris) •BRI/PRI automatic backup •Communications encrypted with SSL Carrier 1 • Wideband codec (80kB) Direct connexion • Remote maintenance of all IP within data center Carrier 2 communication equipments located at the client (IP phones, ATA) •Plug’n Talk® autoprovisioning of router and IP phones certified on ACS platform AndreXen 2008 – confidentiel – all rights reserved 9

4 main criteria differentiating AndreXen from competitors • AndreXen communication platform enjoys innovative unified communication features : • Office & Outlook plug’in • Employee availability displayed on different Innovation • Universal click to dial means • « One number » services • Unified messaging • Nomadism services • Multi‐reception desk call management • AndreXen router features enabling high level of security and availability : Quality • Automatic switching to an emergency link without any cut of communication solution • Communications and signalisation encrypted with SSL • Allows wideband codecs, algorithm for voice quality optimization • Handles up to 5 xDSL links • AndreXen communication platform is quickly operational Easy to install • 10‐seconds‐provisioning of Andrexen Router with USB key, automatic NAT Traversal & and maintain discovering (SBC) • IP phones certified by AndreXen are set up in less than 10 minutes (« Plug’n Talk » technology) • AndreXen platform can be maintained very easily through web 2.0 interfaces, both for the integrator and the final user • AndreXen patented technology helps multi‐site companies to quickly and economically deploy Attractive cost VoIP solutions • Very limited installation & maintenance costs thanks to the plug’n talk® technology • Competitive TCO thanks to the ownership of technology AndreXen 2008 – confidentiel – all rights reserved 10

Innovative features improving the daily user experience AndreXen provides companies with the whole range of traditional IPBX features, be it boss/secretary filtering, call groups, call forward, multi‐reception desk, …) and truly innovative features ‘Single number’ Feature ensuring a higher availability of employees : a receiving call can make all phones Fixed Mobile ring at the same time, be it on a landline, a mobile, a softphone. Also, in a Wifi‐Wimax Convergence (FMC) environement, employees can use their office line on their mobile, provided the mobile is Wifi‐Wimax enabled ‘Office everywhere’ Nomad services Softphone set up on the employee laptop ensures him to be available everywhere. He can receive and send calls from everywhere using the same office environnement : same telco costs, dialing plan etc ‘Universal click‐to‐dial’ Click‐to‐dial and Very easy to install whatever the computer environment is, this feature enables to place and Outlook connector manage call forward directly from Outlook. This feature also makes it possible to place a call to a number displayed everywhere on the computer (Office software, Internet, Sage) using a keypad shortcut ‘Voice messages and fax received by e‐mail’ Voice messages received on phone, e‐mail and self care tool. Messages mention name of Single voice mail caller and date of call. Additional features available at www.andrexen.com AndreXen 2008 – confidentiel – all rights reserved 11

4 tools to help on day‐to‐day management • Web2.0 Self care tool • Powerful monitoring • SAAS Provisioning, • Monitoring tool of • For end customer tools set up and client links and site managers • Exhaustive monitoring maintenance web2.0 • For integrators / of IP transit, BGP, CPU, based interface carriers load & more… • For integrators / • Ticketing web based carriers interface it f AndreXen 2008 – confidentiel – all rights reserved 13

CARRIERS TOOLS (1/3) Carrier features ORM (Outbound Routing Management, web 2.0) ‐Enables to allocate outgoing calls per carrier according to destination and company ‐ Real‐time activation / de‐activation : update applied as of the next call Ticketing tool (based on Request Tracker) ‐ Ensures opening, management, and supervisory control of tickets ‐ Management per reseller ‐ Ticket creation possible with e‐mail AndreXen 2008 – confidentiel – all rights reserved 14

CARRIERS TOOLS (2/3) Carrier features PhoneConf : ‐Enables a distant management of IP Phones, such as : ‐ Manufacturer parameters changes ‐ Firmware update ‐ set up push Real time core network monitoring : ‐Enables monitoring of network status ‐ Interco monitoring ‐ Alert with colors, showing level of usage ‐ Details for each carrier link (BGP, transit) ‐ Real time information of upload and download status AndreXen 2008 – confidentiel – all rights reserved 15

CARRIERS TOOLS (3/3) Carrier features Equipment monitoring : ‐ Enables an overall view on soft and hardware status of ACS® platforms : ‐Database process ‐ Equipment load, memory ‐ Temperatures, fans ‐ automatic e‐mail generation if value is outside range BGP monitoring and IP transit : ‐ Enables a view of network load graphs : ‐ BGP carriers ‐ transit carriers ‐ between ACS equipment AndreXen 2008 – confidentiel – all rights reserved 16

PROVISIONING AND SUPPORT TOOL : CMI CMI features • Provisioning, set up and maintenance web 2.0 tool for integrators and installers of AndreXen solution • This tool, together with a management g g certificate, enables to access AndreXen routers and phones at the customer premise. • CMI in a nutshell : ‐Enables to create customer sites ‐ Enables to create account at these customers’ ‐ Enable to link phones and SDA to these accounts AndreXen 2008 – confidentiel – all rights reserved 17

SELF CARE TOOL (FINAL USER) : ELIPSE Elipse features • Self care tool for the final user using a web 2.0 access, • Elipse in a nutshell : ‐ Waiting music management ‐ Voice mails check ‐ Internal Contact list , from which you can place calls directly from the computer ‐ Management of call forward ‐ Management of call authorization (available with a Elipse manager profile) ‐ Calls statistics : real time check of telco communication costs ‐ Management of call groups ‐ Call diary, e.g. enabling to access list of lost calls AndreXen 2008 – confidentiel – all rights reserved 18

CARRIER MONITORING TOOL : ONE VIEW One View features • OneView enables a real time check of client links • State of links is done using colour codes and is automatically updated yp • One View is a nice tool to be displayed on a 16/9 screen in the Help Desk department • One View in a nutshell : ‐ Overview of all client links ‐ Detail of each client site ‐ Andrexen Routeur status AndreXen 2008 – confidentiel – all rights reserved 19

Integrator CMI x ROADMAP 2009 MADE OF 2 MAJOR PRODUCT RELEASES Interface Self care Interface Elipse x Voice messaging MeVo system 2 major product releases planned in 2009 : Connector with communication MS Exchange ® Collaborative 1. « Collaborative tools », Unified Tools AndreXen AndreXen platform products Communicator ‘The MS Exchange alternative’ •Shared e-mail, calendar, Connector contacts, documents 1.2 • Accessible through web (web2.0), (web2 0) PDAs and smartphones MeVo 3.0 Elipse 2.0 • Same ‘look-and-feel’ as Outlook SVI 1.0 SVI 2.0 2. AndreXen Communicator, BRI PRI back up Telephony • Global Presence management in link with calendar, IPPhones, Softphones and mobiles MeVo 2.0 • Automatic call forward depending on status • Instant messaging, securised file transfer • Softphone T1 2009 T2 2009 T3 2009 T4 2009 • Visiophone • Call history • Flip to mobile AndreXen 2008 – confidentiel – all rights reserved 21

List of certified devices on ACS® platform ‐ with autoprovisioning • Snom IP Phones •IP phones Doro •SNOM 300 • IP 810c •SNOM 320 • IP820c •SNOM 360 • IP830c Keypad + extension extension •SNOM 370 HD screen • IP840c Écran HD •IP phones Aastra 51i, 53i, 55i, 57i, Keypad extension Less than 10 minutes needed to set up these devices on AndreXen platform AndreXen 2008 – confidentiel – all rights reserved 23

List of certified devices on ACS® platform ‐ with no auto‐provisioning • Polycom IP 6000 • GrandStream GXV 3000 • Snom M3 •IP phones Aastra DECT* • OJO visiophone •Audiocodes MP1xx AndreXen 2008 – confidentiel – all rights reserved 24

AndreXen Licensing modules’ features (3) SOFTPHONE & FMC (2) OUTLOOK CONNECTOR (1) BASIC LICENSE (Fixed Mobile Convergence) + CLICK TO DIAL ‘Basic VoIP telephony features’ FULL OPTION VOIP LICENSE ‘Universal click‐to‐dial’ ‘Office everywhere’ - Advanced pbx features : call UNIFIED COMMUNICATION LICENSE transfer, forward, pickup, presence • Enables to place and • Softphone set up on laptop features, advanced filtering, call ensures to be available manage call forward group management everywhere. directly from Outlook. • Multi‐reception call desk • Calls are sent and received • Enables to place a call to management from everywhere using the same a number displayed from • Voice mail office environment every computer program • Voice to email & voice to selfcare • FMC with Nokia® (SBC not (Voice messages received on e‐mail included) and self care tool) • « One number services » :the • WebAccess 2.0 : manager or mobile phone ring s even if it ’s standard access not in a wifi area (find me – follow me features) (4) COLLABORATIVE TOOLS COLLABORA TIVE TOLS ‘The MS Exchange alternative’ •Shared e-mail, calendar, contacts, documents • Accessible through web (web2.0), PDAs and smartphones • Same ‘look-and-feel’ as Outlook AndreXen 2008 – confidentiel – all rights reserved 25

Andre Xen Corporate Presentation January 2009 En

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