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How to master full listening skills
 

How to master full listening skills

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'How to master full listening skills' is a Powerpoint presentation providing essential skills for the individual.

'How to master full listening skills' is a Powerpoint presentation providing essential skills for the individual.
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    How to master full listening skills How to master full listening skills Presentation Transcript

    • How to master full listening skills?
      HR Key Functions
    • Listening skills are essential for the quality of your life and business as well as reading, writing and speaking skills.
      HR Key Functions
    • Most people spend at least 45% of communication time listening
      Most people listen to and understand only about a fourth of what is being communicated
      HR Key Functions
      Listening Facts:
    • Listening Facts:
      Listening is the most used of all communication
      skills
      Listening is the least developed of all
      communication skills
      Listening is tied to effective leadership
      HR Key Functions
    • Cultivate your ability to listen
      # Interest: At first you should show your
      interest to the speaker.
      Don’t let you be distracted by other
      materials, people or events.
      HR Key Functions
    • Cultivate your ability to listen
      # Let the talker feel free to talk:
      Stop chatting and watch the speaker straight
      in the eyes.
      # Be patient: Allow the presenter to speak
      slowly, don’t interrupt him/her and try to nod
      when you feel you know what he or she is
      talking about.
      HR Key Functions
    • Cultivate your ability to listen
      # Separate the facts from speaker’s
      opinion!
      # Ask questions! Questions are important
      to gain more information on the topic before
      you finally meet a conclusion. 
      # Be careful of criticizing the speaker, his or
      her outfit, shoes, appearance.
      HR Key Functions
    • Cultivate your ability to listen
      # If you disagree on one topic, be very
      careful how you act!
      Don’t spend more than 7-8 minutes in
      arguments. In a positive way tell your
      opinion and enhance it with an example but
      do not overreact and don’t be emotional.
      Hold your temper!
      HR Key Functions
    • Cultivate your ability to listen
      # Be aware of body language!
      Keep eye contact while
      listening or speaking
      HR Key Functions
    • Try using these simple rules and you will be amazed how many information you can gather. To analyze a situation and to find a solution you need information. Knowledge and information are the most powerful tools in our society.Utilize those techniques and results and profit will follow.
      HR Key Functions