eLearning & Help Systems: A Marriage Made in Heaven
eLearning & Help Systems:A Marriage Made in HeavenKevin SiegelIconLogic, Inc.www.iconlogic.com | email@example.comFollow me on Twitter: kevin_siegel
The Perfect Help Topic No more than one or two paragraphs toexplain the most important concepts of afeature An image or eLearningsimulation/demonstration to support the text Engage and teach the user Treat users as learners… not users
eLearning Integration If you have created an eLearning lesson usingeLearning tools such as Adobe Captivate,TechSmith’s Camtasia Studio or Articulate’sStoryline, you can insert the multimediadirectly into your topics. When the topic is displayed in a web browseror HTML Help, the lesson will play.
eLearning Best Practices Keep the lesson shorter than a standalonelesson Help learners are stressed out 5 minutes is typical for an eLearning lesson 30-90 seconds works great for an eLearninglesson embedded within Help Demos are OK Customize the playbar Remove unnecessary tools