The mobile device is now part of everyday life and becoming the hub for all traveler activity, replacing PC, telephone, kiosk, boarding pass.
The traveler’s handheld device is now an integral part of the entire journey, not just from pre-trip planning and booking, but through the actual trip itself.
But what does this mean for the travel industry? What are suppliers and intermediaries doing to take advantage of this trend in traveler behavior?
David Holyoke, Travel Leaders Corporate, president
Rain Fletcher, Choice Hotels International, VP application development & architecture
Brian Beard, Amadeus, executive travel technology consultant