Radiss Managed Services

320 views
274 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
320
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Radiss Managed Services

  1. 1. Corporate Presentation<br />
  2. 2. Summary<br /><ul><li>Founded in 2000.
  3. 3. HQ and Global Development Center in Chicago, IL and offices in Hyderabad, India.
  4. 4. Over 250 employees spread across the globe.
  5. 5. Expertise with managing complex IT Infrastructure environments across industry sectors.
  6. 6. Proven ISO processes and certifications ISO 27001 : 2005 & ISO 20000
  7. 7. CMMI Certification and ITIL® best practice standards.</li></li></ul><li> 4 Strategic Business Units<br />Enterprise <br />Services<br />Managed <br />Services<br />Cloud Computing<br />Web Security<br />
  8. 8. Managed Services<br />
  9. 9. IT Infrastructure Support<br />Server Management<br /><ul><li> Administration of Operating Systems
  10. 10. Performance Monitoring
  11. 11. Patch Management and Troubleshooting</li></ul>Database Management<br /><ul><li> Monitoring & Performance Tuning
  12. 12. Patch Updates
  13. 13. Problem and Incident Management </li></ul>Network Management<br /><ul><li> Switch Router Interface
  14. 14. WAN Response Time
  15. 15. Configuration Backup and Restore </li></li></ul><li>Enterprise Security Services<br />Our expertise spans across <br />Perimeter Security Management<br /><ul><li>Infrastructure Security Product Evaluation
  16. 16. Perimeter Security Policy Design
  17. 17. Implementation of Perimeter Security Products</li></ul>Endpoint Security Management<br /><ul><li>24x7 Monitoring & Management of Endpoints
  18. 18. Antivirus Deployment
  19. 19. Vulnerability Assessment and Scanning</li></ul>Network Security Management<br /><ul><li>Monitoring of Authentications
  20. 20. Proactive Escalation and Reporting
  21. 21. 24x7x365 real time event log </li></li></ul><li>Middleware Support<br />Maintenance<br /><ul><li> Maintenance and Refresh Packs
  22. 22. Log Rotates / Trace rollover maintenance
  23. 23. Backup & Restore</li></ul>Configuration<br /><ul><li>Installation of single & multiple Environments
  24. 24. Set up vertical and horizontal Clusters
  25. 25. Deploying Web Servers / Load Balancers</li></ul>Proactive Monitoring<br /><ul><li> Server Response Time & CPU Utilization
  26. 26. Metrics Web Applications
  27. 27. Thread Pools </li></ul>Break Fix<br /><ul><li> Web Container clustering and failover
  28. 28. WebSphere high Availability
  29. 29. SSL Certificate and Signatures</li></li></ul><li>IT Infrastructure Monitoring<br /> Network<br /><ul><li> Switch Router Interface Monitoring
  30. 30. WAN Response Time Monitoring</li></ul>Servers<br /><ul><li> Server Health Monitoring
  31. 31. Server Availability Monitoring</li></ul>Security <br /><ul><li> Security Event Monitoring
  32. 32. VPN Connectivity Monitoring</li></ul>Database<br /><ul><li> DB Status, CPU Utilization, Memory Utilization
  33. 33. SQL Scripting, Database Administration</li></ul>Application Servers<br /><ul><li>Application Response Time
  34. 34. Memory Usage</li></ul>Additional Features <br /><ul><li>Real Time Alerts and Escalations
  35. 35. Network Operations Center </li></li></ul><li>Desktop Support<br />Typical Services provided <br />Diagnosis and Troubleshooting<br />Installation and Configuration of Business Applications<br />Removal of Spyware and Viruses<br />Software Support for Operating Systems, Productivity Tools and Utilities<br />Controlled Release of Security Patches, Anti Virus Updates and other Software<br />Life Cycle Management including Asset and Configuration Management <br />
  36. 36. Network Audit<br />Example of Audit Report with WAN and LAN Monitoring<br /> 4 Stage Phased Approach <br /> Experienced Cisco Network Engineers<br /> Onsite / Offshore Model<br /> Packet Level Network Inspection<br /> Detailed Analysis of Product and Network Traffic <br /> Road Map to improve processes <br />
  37. 37. Database Management Services<br /> 24x7x365 Support from Offsite and Offshore Locations<br /> Increased Availability and Flexibility <br /> Tiered Packaged Services <br /> Protection of Data Integration, Applications and Web Infrastructure<br /> Robust Reporting and Escalation Processes <br /> Improved Performance and Risk Management<br />
  38. 38. IT Governance<br />ITIL Audit <br /><ul><li>Assessment of Current IT Processes
  39. 39. Interviews and Gap Analysis </li></ul>ITIL Awareness Program<br /><ul><li> 5 day interactive course
  40. 40. Q&A sessions
  41. 41. Case Studies</li></ul>ITIL Implementation <br /><ul><li>Tool Optimization & Automation
  42. 42. Creation of Policies for major processes
  43. 43. Alignment of IT and Business Goals
  44. 44. Road Map for Continuous Service Improvement </li></li></ul><li>Thank you. <br />We look forward to working with you.<br />Radiss Tech Services Inc<br />5104 TollviewDr Unit # B Rolling MeadowsIL -60008Phone : (224) 232 5080 Fax : (224) 232 5094<br />Email: info@radiss.com <br />

×