Providing qualitytemporary, temp-to-hireand direct hire staffingsince 1987 Office Services Technical                      ...
Recruiting quality applicantsOur applicant centers cover Northeastern Ohio                                                ...
Recruiting quality applicantsWith an extensive marketing campaign and our personal interview process                      ...
Recruiting quality applicantsCandidates are networked across the region                                                   ...
Screening for the best qualified candidateUsing skill-specific interviewing and testing procedures                        ...
Screening for the best qualified candidateBackground checks are performed at the customer’s request                       ...
Screening for the best qualified candidateArea Temps employees are held to higher performance standards                   ...
Screening for the best qualified candidateAttendance is a top priority                                                    ...
Retaining our best employeesOur benefit package compares favorably to most local companies                                ...
Retaining our best employeesFor their security and convenience, we offer these special services                           ...
Emphasizing customer serviceYou can expect immediate results from our inside staffing specialists                         ...
Emphasizing customer serviceA variety of special services are available to our valued customers                           ...
Emphasizing customer serviceOur comprehensive insurance coverage protects your company                                    ...
Emphasizing customer serviceWe guarantee your satisfaction in a wide range of skilled positions                           ...
Special FeaturesReduce risk & increase flexibility – temp-to-hire and direct hire options                                 ...
Special FeaturesCustomers are welcome to use our training and on-line testing services                                    ...
Sales folder 2011
Sales folder 2011
Sales folder 2011
Sales folder 2011
Sales folder 2011
Sales folder 2011
Sales folder 2011
Sales folder 2011
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Sales folder 2011

  1. 1. Providing qualitytemporary, temp-to-hireand direct hire staffingsince 1987 Office Services Technical TM Professional Skilled Trades Light Industrial WEST www.areatemps.com 14801 Detroit Avenue Lakewood 216-227-8200 EAST 6391 Mayfield Road Mayfield Heights 440-646-1333 SOUTH 5805 Pearl Road Parma 440-842-2100 CORPORATE OFFICES 1228 Euclid Avenue Cleveland
  2. 2. Recruiting quality applicantsOur applicant centers cover Northeastern Ohio Visit our website at areatemps.com WEST EAST 14801 Detroit Avenue 6391 Mayfield Road Lakewood Mayfield Heights 216-227-8200 440-646-1333 SOUTH 5805 Pearl Road Parma 440-842-2100 DOWNTOWN 1228 Euclid Avenue Cleveland 1-866-995-JOBSW ith four locations in the Greater Cleveland area, the AreaTemps team is ready to meet your company’s requirements for TMoffice services, technical, professional, trades and light industrialtemporary, temp-to-hire and direct hire employees.We understand the importance of matching qualified workers toyour company’s exact skill requirements.2 AREATEMPS RECRUITINGAPPLICANTS
  3. 3. Recruiting quality applicantsWith an extensive marketing campaign and our personal interview process Visit our website at areatemps.com A rea Temps is among the largest recruitment advertisers in Cleveland, with dozens of classified listings on our website, in local newspapers, and on various job boards each week. Our ads are featured prominently on Cleveland.com, and we recruit new local candidates each day from recognized job boards like CareerBuilder and Monster.com. U nlike most staffing services, our applicants must complete a comprehensive, personal interview process. In addition to skill requirements, our recruiters are trained to look for candidates with a positive attitude, flexibility, good communication skills and a willingness to learn. Of the over 1,500 applicants who are screened each month, only those who meet these standards are hired and registered in the City Search database. careerbu lder.com TM CareerBoard. com Local Jobs. Local Talent. ndeed one search. all jobs. Your account representative will work as a team with our inside staffing specialists to provide CLEVELAND.COM personalized service. Daily and weekly quality Everything Cleveland checks insure your continued satisfaction. TM AREATEMPS RECRUITINGAPPLICANTS 3
  4. 4. Recruiting quality applicantsCandidates are networked across the region Visit our website at areatemps.com AREA TEMPS AREA TEMPS DOWNTOWN CLEVELAND Area Professionals LAKEWOOD AREA TEMPS AREA TEMPS 216-227-8200 are a temps MAYFIELD HTS 440-646-1333 S e ch AREA TEMPS PARMA 440-842-2100A ll Area Temps offices share applicant information through TMour exclusive City Search network, so we can guarantee thatyou receive the best candidate in the system...not just thebest in one location. With over 20 recruiters in GreaterCleveland contributing to our inventory, the network containsover 80,000 local applicants!4 AREATEMPS RECRUITINGAPPLICANTS
  5. 5. Screening for the best qualified candidateUsing skill-specific interviewing and testing procedures Visit our website at areatemps.com Skill Specific Interview Sheet for Accounting Clerk MIG Welding Secretary, Executive Web Page Designer Honing Machine Page 1 Accounting, Cost Start with your most recent experience, then work back through at least the past 5 years. Secretary, General Word Processing HVAC Service/Repair Accounting General Check any welding processes you have performed and rate your experience on a scale of 1-10. Rating 1-10 Rating 1-10 Rating 1-10 Batch Maker Industrial Fabric Sewer Accounting, Tax ð Brazing ð Carbon-arc welding ð HeliarcÒ welding ð Innershield welding ð Resistance welding ð Robotic welding Bolt-Making Machine Inspector ð Dual shield welding ð MIG welding ð Shield metal arc welding Accounts Payable ð Electric resistance welding ð Electro gas welding ð Oxy-Acetylene welding ð Oxyhydrogen torch ð Stick (arc) welding ð Submerged arc welding Boring Machine Inventory Control Accounts Receivable ð Flux-cored arc welding ð Gas welding ð Pipe welding ð Plasma arc welding ð TIG welding ð Welder-fitter Brake Press Ironworker Administrative Assistant ð Other: Broaching Machine Lab Technician Advertising assistant What metals have you welded? Note the thicknesses (in inches, fractions or gauges). Burning Machine Lapping Machine Bank Teller ð Aluminum Thickness ð Cast iron Thickness ð Inconel alloys Thickness ð Sheet metal Thickness CAD Operator Mechanic, Diesel/Gas Billing Clerk ð Brass ð Bronze ð Copper ð Hardened steel Carpenter Mechanical Assembly Bookkeeper Mechanical Maintenance ð Carbon ð Other Skill Specific Interview Sheet for Chucking Machine Administrative Assistant Cashier What were the end products of the welding Check all items in which you have actual work experience. CNC/NC Machine Metallurgical Tester ADMINISTRATIVE EXPERIENCE SPECIFIC EXPERIENCE (cont’) DEPARTMENTS WORKED IN Collections Coordinate office services ............ Coordinate special projects .......... Schedule appointments................... Schedule meeting rooms ................ Construction Worker Milling Machine Engineering ..................................... Human Resources………….. ........ Create systems procedures .......... Schedule meetings.......................... Information technology ................... Customer Service Develop record keeping syst ......... Evaluate HR requirements. ........... Screen visitors ................................ Send out mail .................................. Crane Operator Millwright Legal ............................................... Order department............................ Format graphs........................... Shorthand ....................................... Payroll ............................................. Data Entry Check any machinery you have used to fabr Format records .......................... Format reports .......................... Spreadsheet software..................... Supervise clerical workers .............. Deburring Machine Mold Maker Production....................................... Promotions...................................... Format tables............................ Take meeting minutes ..................... Public Relations............................... Database Administrator ð Band saw ð Brake press ð Drill press ð Grinder Forms control............................ Maintain petty cash fund ............. Special events planning ............... Take telephone orders ..................... Transcription/Dictaphone ................ Transfer calls manually.................... Die Maker/Repair Painter, House Quality Control ................................ Receiving ........................................ Research/Design ............................. ð Burning machine ð Jigs/fixtures Desktop Publisher ð Cutting torch ð Plasma cutter Work with budget/acct. ............... Work with payroll dept ................ Work with purchasing dept .......... SKILL/PROFICIENCY TEST Update daily schedules ................... UPS................................................. SCORE: ___________% Voice mail ....................................... Die Setter Painter, Spray/Industrial Sales/Marketing.............................. Shipping.......................................... Workers Compensation................... Dictaphone Work with records control............ SPECIFIC EXPERIENCE DOCUMENTS PRODUCED Billing/Invoices................................ Dispatcher INDUSTRY EXPERIENCE Pattern Maker Accounting...................................... Executive Assistant Administrative mgmt support........ Administer tests ........................ Answer phones ......................... Briefs .............................................. Contracts ........................................ Correspondence .............................. Prove It! Builder Display for Welding Pipe Fitter Automotive ..................................... Banking........................................... Construction.................................... X Arrange sales appointments ......... Desktop publishing.......................... Financial.......................................... File Clerk Arrange travel itineraries.............. Close office .............................. Letters............................................. Memos............................................ Drill Press Stick Welding Question 1 Plasma CutterTest Government .................................... Hospital........................................... Leave Collating .................................. Prepare agendas ............................. Insurance ........................................ General Office Clerk Compile reports ......................... Copying ................................... Proposals ........................................ Reports ........................................... Driver, CDL Plastic Injection Machine Legal ............................................... Manufacturing................................. Customer service ....................... Next Question Medical ........................................... What is the purpose of the flux coating Graphic Artist Data entry, alpha........................ Data entry, numeric .................... OFFICE EQUIPMENT USED Calculator........................................ Driver, no CDL Plastic Molder Mortgage ........................................ Real estate ...................................... on an electrode? Desktop publishing ..................... Computer (Mac).............................. Restaurant....................................... Health Care Worker Your Response Plastic/Rubber Set-Up Dictation .................................. Dispatching .............................. Distribute mail........................... Computer (PC) ................................ Copier volume ................................. Dictaphone...................................... EDM Retail............................................... Salon............................................... Schools ........................................... Insurance Faxing ..................................... FedEx...................................... Filing....................................... Fax machine.................................... Multi-line phone system.................. Paging systems............................... Electrician Plater Transportation ................................. Utilities............................................ Wholesale ....................................... Internet Researcher Greet walk-in traffic .................... Handle complaints...................... Internet research........................ Postage scale.................................. Scanners......................................... Typewriter....................................... A Produce neutral gas Assembly Plumber Electro-Mechanical Legal Clerk Invoicing .................................. Issue applications ...................... Maintain records/files ................. Voice mail ....................................... DEPARTMENTS WORKED IN B Shield theAssembly atmosphere Printer Electronic weld from the Secretary, Legal Open mail................................. Accounting/Bookkeeping ................ Loan Processor Open office ............................... Paging ..................................... Advertising...................................... Collections ...................................... C Purify the Technician Electronic electrode metal SKILL/PROFICIENCY TEST Production Control Clerk Plan company functions............... Customer service ............................ Mail Room Clerk Secretary, Medical Relief receptionist ...................... Research background material........ Employee benefits........................... D All ofLathe SCORE: ___________% Engine the above Punch Press Marketing Secretary, Technical Engineering Assistant Quality Control Tech Medical Biller Social Services Fabricator Prove It! Reamer Machine Kenexa Medical Records Clerk Switchboard Operator Food Service Roofer Medical Transcriber Teacher/Education Forger Saw Operator, Production Office Manager Telemarketing Forklift/Tow Motor Screw Machine We have identified and created supplemental interview TM outlines for over 100 specific skills, which guide our inside staffing specialists through a comprehensive interview process. Our on-line Prove ItTM testing software confirms that candidates are qualified for the positions they are assigned. AREATEMPS SCREENINGCANDIDATES 5
  6. 6. Screening for the best qualified candidateBackground checks are performed at the customer’s request Visit our website at areatemps.com For many companies, background screening is an important step in the hiring process. To meet your company’s standards, Area Temps can provide employment verifications, drug screening, criminal background checks, credit checks and motor vehicle reports at no additional charge. A rea Temps screens all job applicants before the interview process begins, and will not hire anyone who has been convicted of a violent felony. At your request, we can also provide a comprehensive criminal background check, which includes a Social Security Number trace and residence history. INTELLIGENCE BY DESIGN Reports are provided through Asurint, a state-of-the-art employment screening service headquartered in Cleveland, Ohio. Their web-based information systems provide instant national screening for faster turnaround time. TM Area Temps relies upon the services of various reference checking services. Therefore, Customer agrees to hold Area Temps harmless for errors or omissions in reports provided by these services. Customers should understand that State and Federal laws pertaining to Defamation of Character and various Privacy Acts have also restricted our ability to obtain personal character references, which can be subject to change at any time.6 AREATEMPS SCREENINGCANDIDATES
  7. 7. Screening for the best qualified candidateArea Temps employees are held to higher performance standards Visit our website at areatemps.com 6 Completion Pledge “By failing to complete an assignment as agreed, you will damage the professional reputation of Area Temps and harm a valuable business relationship with our client; therefore, you are liable for $500 IN DAMAGES if you fail to complete an assignment as agreed, without two weeks written notice. Assignments of less than two weeks duration must be worked in their entirety. “In addition, should you fail to complete an assignment as agreed, without providing two weeks written notice, the hourly rate of any final outstanding wages due will be reduced to the current federal MINIMUM WAGE.” 6 “Do Not Use” List We have eliminated repeat offenders. If an Area Temps employee is terminated, he/she is placed on our DNU (Do Not Use) List, permanently removed from the City Search network, and cannot be placed again. 6 Grounds for Termination ? Unexcused absence ? Misuse of a customer’s equipment ? Unexcused tardiness ? Walking off an assignment ? Insubordination ? Failure to return to work as agreed ? Uncooperative attitude ? Theft ? Refusing to follow instructions ? Use of drugs or alcohol ? Poor quality of work ? Poor quantity of work TM AREATEMPS SCREENINGCANDIDATES 7
  8. 8. Screening for the best qualified candidateAttendance is a top priority Visit our website at areatemps.com We value your input! For Office Use Only Customers OFFICIAL AREA TEMPS TIMESHEET AND CUSTOMER SERVICE AGREEMENT have the opportunity to rate our INSTRUCTIONS: 1. Use a separate copy of this timesheet for each assignment and each week worked. candidate’s on-the-job performance 2. 3. 4. Complete all required fields in the Employee Section and sign at the X. Ask your on-the-job supervisor to complete and sign the Customer Section. Make two photocopies of the timesheet, leaving one with the customer and keeping one for your records. on each weekly time sheet. 5. Mail or hand deliver the original to any Area Temps office. EMPLOYEE COMPLETES THIS SECTION CUSTOMER COMPLETES THIS SECTION WEEK-ENDING DATE* COMPANY WHERE YOU WORKED (REQUIRED)* ACHIEVEMENT CLUB PERFORMANCE RATING (Sunday) ACHIEVEMENT CLUB PERFORMANCE RATING Please help us encourage higher performance standards and show your appreciation The PDQ Performance rating DATE TIME STARTED TIME FINISHED LESS LUNCH HOURS HOURS WORKED WORKED for our employee’s hard work by checking (3) the appropriate boxes below. Our employee can earn valuable incentives when you participate. PLEASE RATE THIS EMPLOYEE’S... PLEASE RATE THIS EMPLOYEE’S... ABOVE ABOVE STANDARD STANDARD BELOW BELOW MON Productivity = Productivity TUES Dependability WED P Quality = Dependability THUR AM ST ERE * ADDITIONAL REMARKS ADDITIONAL REMARKS FRI H = Quality SAT SUN AS A CUSTOMER OF AREA TEMPS, I UNDERSTAND THAT EMPLOYEES OF AREA TEMPS MUST COMPLETE A MINIMUM OF 120 WORKING DAYS ON ASSIGNMENT WITH A CUSTOMER, BEFORE THEY ARE ELIGIBLE TO WORK FALSIFICATION OF HOURS IS A CRIMINAL OFFENSE. TOTAL DIRECTLY (OR INDIRECTLY) FOR THAT CUSTOMER. I ALSO UNDERSTAND THAT EMPLOYEES OF AREA TEMPS MAY NOT BE TRANSFERRED TO THE PAYROLL OF ANOTHER TEMPORARY SERVICE TO WORK FOR THE SAME CUSTOMER VIOLATORS WILL BE PROSECUTED. HOURS NEAREST 1/4 HOUR TO WHICH THEY WERE ASSIGNED BY AREA TEMPS. EMPLOYEE LAST NAME (PLEASE PRINT) FIRST MIDDLE INIT I CERTIFY THAT THIS AREA TEMPS EMPLOYEE WORKED THE HOURS LISTED AND AGREE TO THE TERMS AND CONDITION ON PAGE TWO OF THIS DOCUMENT. LAST 4 DIGITS OF YOUR SOCIAL SECURITY NUMBER* (MUST HAVE TO PROCESS PAYROLL) COMPANY NAME TOTAL HOURS NEAREST 1/4 HOUR No messages to report at this time. CUSTOMER NAME (PLEASE PRINT) Home ARE YOU RETURNING TO THIS ASSIGNMENT? YES NO STAMP HERE IF NO, PLEASE CONTACT AREA TEMPS Applicant Records Anthony M Ballard Anthony M.LIST CHANGE OF ADDRESS HERE Ballard EMPLOYEE ADDRESS (STREET, APT NO. OR PO BOX) Primary Skills CUSTOMER SIGNATURE X AUTHORIZATION/APPROVAL FOR REMITTANCE/PAYMENT * 289-76-5432 (216) 555-9435 CITY STATE Shipping & Receiving ZIP CODE * Customer validation stamp required for Technical/Industrial division only Please provide your email address if you would like a copy of this timesheet Lakewood 44107 Warehouse Inventory to be emailed to you for your records. SEARCH Driver, CDL 289-76-5432 AS AN EMPLOYEE OF AREA TEMPS, I UNDERSTAND THAT I MUST COMPLETE A MINIMUM OF 120 WORKING DAYS WITH THE CUSTOMER TO WHICH I AM ASSIGNED BEFORE I AM ELIGIBLE TO ACCEPT ANY POSITION WITH THAT CUSTOMER EMAIL ADDRESS (PLEASE PRINT) Main Applicant Screen Secondary Skills CUSTOMER, SHOULD SUCH A POSITION BE OFFERED. I ALSO UNDERSTAND THAT I MAY NOT TRANSFER TO THE PAYROLL OF ANOTHER TEMPORARY SERVICE TO WORK FOR THE SAME CUSTOMER TO WHICH I WAS ASSIGNED BY AREA TEMPS. Status: Available Applicant Demographics I AGREE TO THE TERMS AND CONDITION ON PAGE TWO OF THIS DOCUMENT. Forklift/Tow Motor TRIED & PROVEN ATTENDANCE RATING Available Date: 12/21/09 AREA TEMPS HAS MADE ATTENDANCE A TOP PRIORITY. EACH EMPLOYEE IS AUTOMATICALLY RATED ON THEIR Applicant Comments EMPLOYEE Car Available SIGNATURE X Inspector Inventory Control RELIABILITY, PUNCTUALITY AND ATTENDANCE. OUR EMPLOYEES KNOW THAT THOSE WITH THE HIGHEST RATING ARE ASSIGNED FIRST, AND THEY STRIVE TO IMPROVE THEIR AVERAGE BY SHOWING UP ON TIME, EVERY DAY, AND BY FULLY COMPLETING EACH ASSIGNMENT. View Part-Time Only INSTRUCTIONS FOR PROCESSING YOUR PAY Assignment History Comments GROUNDS FOR TERMINATION Student/Teacher WE MUST HAVE YOUR TIMESHEET BY 5 p.m. ON MONDAY AREA TEMPS IS PROUD OF OUR REPUTATION FOR QUALITY. WE WILL IMMEDIATELY TERMINATE ANY EMPLOYEE FOR IT IS THE EMPLOYEE’S RESPONSIBILITY TO MAKE SURE YOUR TIMESHEET IS RECEIVED IN Quality Confirmed THE FOLLOWING REASONS: 09/29/09: THE AREA TEMPS OFFICE Steel Toe Boots ON MONDAY, IF YOU WISH TO RECEIVE YOUR PAY THE FOLLOWING FRIDAY. BY 5 p.m. IF AVAILABLE AT THE WORK ! UNEXCUSED ABSENTEEISM OR TARDINESS Refused SITE, WE WILL ACCEPT TIMESHEETS EMAILED OR FAXED TO OUR OFFICE BY THE CUSTOMER. Confirmed 09/28/09: Start THEY MUST BE ! INSUBORDINATION OR UNCOOPERATIVE ATTITUDE Assignment History Work Boots 09/25/09: Applicant assigned to All Star Warehousing CLEARLY IDENTIFIED BY THE COMPANY’S EMAIL ADDRESS OR FAX NUMBER. FOR BEST RESULTS, WE RECOMMEND THAT YOU DROP OFF YOUR TIMESHEET AT ANY AREA TEMPS LOCATION. ! USE OF DRUGS OR ALCOHOL ON THE JOB 09/24/09: Background check in progress ! POOR QUALITY OR QUANTITY OF WORK RECEIVING YOUR PAY VIA 09/23/09: Spoke to Tony about a !new assignmentCUSTOMER’S EQUIPMENT OR SUPPLIES DIRECT DEPOSIT Skill Maintenance IF Proven RAPID! PAYCARD, YOUR FUNDS WILL YOU ON THE FOLLOWING THEFT OR MISUSE OF A Tried &FRIDAY.ARE USING THERating:CALL 1-888-RAPID14 BE DEPOSITED BY 3 P.M. starting next week. JWLDISCHARGED EMPLOYEE IS IDENTIFIED IN OUR APPLICANT DATABASE, WILL NOT QUALIFY FOR Registered Location(s) FOR CUSTOMER ASSISTANCE, (1-888-727-4314). A Background Checks 07 Lakewood Tech 100% DEPOSIT TO YOURWHILE WE CONFIRMACCOUNT TAKES EFFECT AFTER TWO PAY CYCLES. YOU WILL BE DIRECT Excellent ISSUED A PAPER CHECK PERSONAL BANK YOUR ACCOUNT INFORMATION. MAILED CHECKS ARE SUBJECT UNEMPLOYMENT BENEFITS, AND CAN NEVER BE REASSIGNED BY ANOTHER AREA TEMPS LOCATION IN THE FUTURE. TO POSTAL DELIVERY SERVICE. PDQ Rating: Update Current 073AT-1009 Exceptional Skills Assignment Application Tech Skill Sheet Tech Shipping & Receiving Warehouse Inventory Technical RESUME Background Check Employee Personnel File Our Tried & Proven Rating automatically tracks an TM employee’s punctuality and attendance record. Employees with the highest ratings are the first to be considered for each assignment.8 AREATEMPS SCREENINGCANDIDATES
  9. 9. Retaining our best employeesOur benefit package compares favorably to most local companies Visit our website at areatemps.com Area Temps assumes the cost of a full benefit package which includes... 6 One week of paid vacation ...after 1,300 hours 6 Paid holidays ...after 900 hours 6 Major Medical health insurance ...is available at low group rates 6 401(k) retirement plan ...after 1 year of service, (selected locations) 6 Employee credit union ...for low cost financial services 6 Child care assistance ...for working parents 6 PDQ Rating ...qualifiers are awarded prizes for Productivity, Dependability & Quality work 6 Employee recognition ...for exceptional on-the-job performance and perfect attendance records 6 Free computer training centers ...at all suburban locations 6 Continuing Education program ...for skill improvement through video training courses 6 Free college tuition credits ...accumulate two tuition credits for each 40 hours worked 6 Cash bonuses ...for new employee referrals 6 Employee discounts TM ...on merchandise, travel and other entertainment AREATEMPS RETAININGEMPLOYEES 9
  10. 10. Retaining our best employeesFor their security and convenience, we offer these special services Visit our website at areatemps.com 6 Photo ID Cards ...provide secure identification for access to your facility or for check-cashing purposes. 6 Local Payroll Services ...are provided by Ahola Corporation. This Cleveland- based company guarantees rapid payroll processing and personalized service. 6 Weekly Payroll Processing ...means quick turn-around time! Employees receive their pay on the Friday immediately following the week they were on assignment. 6 Direct Deposit ...of their pay to either a personal bank account or to the RAPID!TM PayCard provides safe and convenient access to their funds, eliminating the need for our employees to pick up their paychecks or pay expensive check-cashing fees. 6 Gasoline and RTA vouchers ...may be purchased by any employee through a convenient payroll deduction program, in advance of their assignment. 6 Required safety equipment ...is also available through a payroll deduction program. Whether your company requires steel-toed shoes, work boots or other safety gear, our employees will report to their assignment ready to work. TM10 AREATEMPS RETAININGEMPLOYEES
  11. 11. Emphasizing customer serviceYou can expect immediate results from our inside staffing specialists Visit our website at areatemps.com Our unconditional guarantee Area Temps unconditionally guarantees that our employees are qualified to perform the duties for which they are assigned and that the work will be performed in an acceptable, businesslike manner. Upon notice from the customer within the first eight (8) hours of employment, all charges for unsatisfactory work will be canceled. Other special services .............. 6 Temps on Call 30 ...are working in our training centers throughout the business day, ready to report to work for your emergency staffing needs. Please note that Area Temps has a minimum assignment length of 4 hours. MINUTES ...................... 6 Voice broadcast alerts ...allow us to fill your volume orders quickly! or less Automated calls go out to all available candidates in our network who match your skill requirements, When you need an immediate response, count generating call backs from your immediately on Area Temps’ 30-minute guarantee! Once surrounding area. you place your order, we will get back to you within 30 minutes with the name of our referral 6 Applicant E-mail alerts or an update on the current status of your order. ...keep us in contact with the most qualified candidates in our network. Skilled applicants who are not on current assignment are regularly notified of available positions that meet their specific skill set. 6 Customer E-mail alerts ...are tailored to your company’s specific skill requirements and will advise you when a qualified candidate who meets your needs is recruited or becomes available in our City Search network. 6 For shift requirements ...notify your account rep of your company’s after- hours needs and we will provide you with contact information, for a 24/7 customer service solution. TM AREATEMPS CUSTOMERSERVICE 11
  12. 12. Emphasizing customer serviceA variety of special services are available to our valued customers Visit our website at areatemps.com 6 Custom Billing Customized Billing ...is available should your company need a special report or specific invoice format. 6 6 Group/On-Line Time Sheets ...consolidate all our employees’ weekly hours on one convenient form, which can be faxed to our office for payroll processing. Or, you can forward the hours via email with our online time sheet. 6 Electronic Time Clocks ...featuring badge-based or biometric devices to report attendance are available where multiple employees are assigned, and will allow them to punch in and out for more exact usage tracking. 6 6 On-Site Coordinators ...will be provided for high volume customers who wish to have someone from Area Temps on-site to supervise the temporary staff. Let us handle everything! 6 6 Direct Deposit Payroll ...is provided via the RAPID! paycard, or to the employee’s personal bank account, so the temporary workers assigned to your company do not have to pick up their paychecks. TM For your convenience, we accept Visa, MasterCard and American Express12 AREATEMPS CUSTOMERSERVICE
  13. 13. Emphasizing customer serviceOur comprehensive insurance coverage protects your company Visit our website at areatemps.com 6 Worker’s Compensation/Employers’ Liability Area Temps is a self-insured employer for Worker’s Compensation, as approved by the Ohio Bureau of Worker’s Compensation. Insurer: Area Temps, Inc. Risk No: SI-4076 Term: March 1, 1994 and renewed annually 6 Business Owner’s/General Liability A general liability policy is available to provide protection from injury claims and property damage.* Insurer: Philadelphia Insurance Companies Policy No. PHSD426186 Coverages: $1,000,000 each occurrence and $3,000,000 aggregate Term: June 11, 2009 and renewed annually 6 Errors and Omission/Professional Liability (Office Services and Professional Divisions only) 6 Your company is covered against loss of money or other property which is sustained as the result of any negligent acts or omissions on the part of an office services or professional employee of Area Temps.* Insurer: Philadelphia Insurance Companies Policy No: PHSD426186 Coverages: $1,000,000 per claim and $1,000,000 aggregate Term: April 9, 2010 and renewed annually 6 Employee Services Dishonesty Policy This policy covers losses incurred as a result of any fraudulent or dishonest act by an employee of Area Temps. Insurer: Travelers Casualty and Surety Company Policy No: 105227982 Coverages: $25,000 per claim and $25,000 aggregate Term: February 5, 2009 and renewed annually 6 Commercial Umbrella Policy Providing an extra layer of liability protection over and above the limits set by the other policies. Insurer: Philadelphia Insurance Companies Policy No: PHUB274086 Coverages: $1,000,000 each occurrence and $1,000,000 aggregate Term: June 11, 2009 and renewed annually TM * Temporaries on individual assignment at your facility are considered to be under the customer’s care, custody and control and, therefore, in some instances the customer’s liability insurance policy would be primary. The above summary is subject to the actual insurance policies terms, conditions and exclusions. AREATEMPS CUSTOMERSERVICE 13
  14. 14. Emphasizing customer serviceWe guarantee your satisfaction in a wide range of skilled positions Visit our website at areatemps.com Secretarial Production Machining Engineering Administrative Assistant CNC Operators/Set-Up Design Engineer Executive Secretary Bolt-making Machine Mechanical Engineer Legal Secretary Boring Machine Electronic Engineer Medical Secretary Brake Press Electrical Engineer General Secretary Broaching Machine Civil/Structural Engineer Dictaphone Burning Machine Architectural Engineer Transcriptionist Chucking Machine Chemical/Process Engineer Computer Services Cold Header QC/QA Engineer Desktop Publishing Deburring Machine Industrial Engineer Graphic Artist Drill Press Manufacturing Engineer Database Administration EDM Facilities Engineer Web Page Designer Engine Lathe Plant Engineer Internet Researcher Gear-making Machine Industrial Management General Office Grinding Machine Foreman Receptionist Honing Machine Maintenance Supervisor Medical Receptionist Industrial Fabric Sewer Plant Manager Switchboard Operator Lapping Machine Production Scheduler General Office Milling Machine QA/QC Supervisor Data Entry Plasma Cutter Warehouse Supervisor Typist Plastic Injection Machine Expeditor Statistical Typist Plastic Extrusion Machine CAE/CAD/CAM File Clerk Production Saw Engineering Mail Room Clerk Punch Press Drafting Collator Reamer Machine Designer Legal Screw Machine Technician Paralegal Shear/Slitter Information Technology Legal Clerk Stamping Machine Computer Operator Tapping Machine Computer Repair Technician Medical Threading Machine Programmer/Analyst Medical Biller Turret Lathe Web Developer Medical Records Clerk Medical Transcriber Trades Application Developer Medical Coder Carpenter Systems Analyst Medical Scheduler Plumber Project Manager Electrician Systems Engineer Accounting Painter Network Engineer Bookkeeper Pipe Fitter Accounts Payable Other Construction Worker Scientist Accounts Receivable Mechanical Maintenance Payroll Clerk Chemist Millwright Metallurgical Technician Billing Clerk Light Industrial Estimator Collections Skilled Assembly Electronic Technician Accounting Clerk MIG/TIG/ARC Welder Service Technician Accountant Fabricator Lab Technician Marketing Services Tool/Die/Mold Maker Printer Customer Service Plater Telemarketing Foundry Worker Salesperson Forklift Operator Retail Sales Crane Operator Cashier Quality Control Inspector Call Center Shipping & Receiving TM Reservationist Warehouse Inventory Other CDL Drivers Leasing Consultant General Labor Loan Processor General Machine Operator Title Clerk Spot Welder Bank Clerk Housekeeping Purchasing Janitorial Maintenance14 AREATEMPS CUSTOMERSERVICE
  15. 15. Special FeaturesReduce risk & increase flexibility – temp-to-hire and direct hire options Visit our website at areatemps.com ” According to Temp-to-Hire is the most effective way a recent study to maximize your person-to-job fit. by the U.S. Many customers of Area Temps, who traditionally enjoy the benefits of a flexible Department workforce, also find a hidden value in our temp-to-hire program. “Try before you buy” is an effective way to evaluate potential permanent employees. And it can be of Labor, the a real savings, too! When you cost of hiring take one of our referrals onto your permanent payroll, not How much does your employee turnover cost? the wrong person only do you already know that Orientation Programs is between they are a good fit, you also Workshops and Seminars One-on-One Training save both time and money by Required Overtime 70% and 200% eliminating the need to TRAINING of that person’s advertise, recruit, interview, COSTS SEPARATION COSTS evaluate and reference check a Administrative & Record-Keeping annual salary. ” series of potential candidates. INDIRECT Separation Pay & Expenses Exit Interview Unemployment CostsAsk about our Temp-to-Perm Discount.* Volume customers COSTSare eligible to receive a credit on our minimum working day REPLACEMENT Customer Service Disruptionrequirement, based on the number of employees currently on COSTS Loss of Morale Loss of Experienceassignment with your company. Loss of Continuity Burnout among Remaining Staff* Customers of Area Temps are eligible to take our employee onto their “Corporate Memory”permanent payroll after the employee has completed a minimum of 120working days on assignment. For more details, ask your account Communicating Job Openingrepresentative for a copy of our Temp-to-Perm Policy. Selection Interviews Pre-Employment Testing Recruitment Agency Fees Candidate Relocation CostsAnd now, Area Temps can also be your sourceif you are looking for direct hire referralsArea Temps can also assist with your permanent staffing needs. Through our continuous advertising andscreening process, we have built a database containing over 80,000 local candidates. We give you access to this exclusive applicant resource, and make the process of hiring efficient and risk-free. You eliminate the time-consuming task of reviewing resumes, pre-screening and checking references. One call to our office and we’ll have a selection of qualified candidates at your office, prepared to interview. We can even arrange a working interview, to give you and the candidate an opportunity to get to know one another, and to find out if the position would be a good fit. If the TM placement doesn’t work out, our 60-day guarantee means you’ll only be billed a daily fee for the time the employee was actually on the job. Ask your account representative for more information about our moderate direct hire fee structure and satisfaction guarantee. AREATEMPS SPECIALFEATURES 15
  16. 16. Special FeaturesCustomers are welcome to use our training and on-line testing services Visit our website at areatemps.comNow you can skill testyour potential new hires,or set up training sessionsfor your permanent staff...all available on-line andfor no additional charge!Testing is available for over100 software packages, includingmost Microsoft, Adobe, Corel, Lotus,and Macintosh products, as well asmost generally accepted accountingand CAD programs.In addition to software, we providetesting in other specific clerical, Tutorials arefinancial, health care, legal, industrial, available for theseand technical/IT skills, including... packages...Grammar & Spelling Reading BlueprintsData Entry Industrial Math Microsoft AccessTyping & Punctuation Warehousing Microsoft ExcelTelephone Etiquette Shipping & Receiving Kenexa Prove It! Electronics Internet ExplorerBookkeeping Electrical Engineering Microsoft Office IntegrationAccounts Payable Mechanical EngineeringAccounts Receivable Assembly and Machining Microsoft OutlookPayroll Quality Assurance Microsoft PowerPointAccounting CarpentryFinancial Analysis Welding Microsoft Windows Metalworking Microsoft WordMedical Assistant Tools & FastenersMedical Receptionist Injection Molding Peachtree AccountingMedical Billing QuickbooksClaims Processing ProgrammingMedical Terminology Client-Server Applications Data CommunicationsLegal Assistant Data ModelingParalegal Data WarehousingCourt Reporting E Commerce HTML DevelopersCall Center Skills Help Desk TMOutbound Sales Network AdministrationInbound Sales TelecommunicationsPlus many more skills.Ask us about the packages you need.16 AREATEMPS SPECIALFEATURES

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