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Twitter: What Is It and 
Why It Is a Valuable 
Inbound Source 
Presented by: Ken Watson 
President of Watson Knowledge Services, LLC 
@Wats onks
Twitter Lingo 
• Twitter Handle: A Twitter account name that starts with the @ sign 
• Tweet: A 140-character or fewer message (includes spaces) sent from 
your Twitter account 
• Feed: The main screen which shows all of followings latest tweets 
• Followers: People who have subscribed to your tweets 
• Following: People who you follow your Twitter account 
@Wats onks
Twitter Lingo 
• Retweet (RT): When you share what someone else has tweeted with your 
followers. The retweet retains the handle of the original user, but also 
mentions that you retweeted it 
- Modified Tweet (MT): A Retweet but the tweet has been modified 
• Mention: When you want to include (mention) or engage directly with 
someone on Twitter 
- Ex. What a great conference this year, great job @SLAhq 
@Wats onks
Twitter Lingo 
• Direct Messages (DM): Private messages sent directly to another Twitter 
user 
• Hashtag (#): A way to index, or group, content in the Twitterverse 
• Interactions: New Followers, Retweets, Mentions, Direct Messages 
• Lists: A curated group of Twitter users and a great way to organize your 
interests. 
@Wats onks
Celebrity 
@Wats onks 
Actual Useful Information 
Two Kinds of Tweets
Benefits of having an account 
• Can create an account for research purposes 
• Doesn’t have to be a company/personal account, can even create an 
@Wats onks 
independent account
@Wats onks 
Live Demo Time 
• Features 
• Research 
• Tools
@Wats onks 
> Hootsuite 
> TweetDeck 
> Buffer 
> Sharepoint 
> Social Mention 
> Bluenod 
> SocialBro 
> Talkwalker 
> Followerwonk 
> Mentionmapp 
> IFTTT 
> RSS 
Tool Links 
Social Media Dashboards General Tools
Thank You! 
@Watsonks

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Watsonks, Twitter: What Is It and Why It Is a Valuable Inbound Source

  • 1. Twitter: What Is It and Why It Is a Valuable Inbound Source Presented by: Ken Watson President of Watson Knowledge Services, LLC @Wats onks
  • 2. Twitter Lingo • Twitter Handle: A Twitter account name that starts with the @ sign • Tweet: A 140-character or fewer message (includes spaces) sent from your Twitter account • Feed: The main screen which shows all of followings latest tweets • Followers: People who have subscribed to your tweets • Following: People who you follow your Twitter account @Wats onks
  • 3. Twitter Lingo • Retweet (RT): When you share what someone else has tweeted with your followers. The retweet retains the handle of the original user, but also mentions that you retweeted it - Modified Tweet (MT): A Retweet but the tweet has been modified • Mention: When you want to include (mention) or engage directly with someone on Twitter - Ex. What a great conference this year, great job @SLAhq @Wats onks
  • 4. Twitter Lingo • Direct Messages (DM): Private messages sent directly to another Twitter user • Hashtag (#): A way to index, or group, content in the Twitterverse • Interactions: New Followers, Retweets, Mentions, Direct Messages • Lists: A curated group of Twitter users and a great way to organize your interests. @Wats onks
  • 5. Celebrity @Wats onks Actual Useful Information Two Kinds of Tweets
  • 6. Benefits of having an account • Can create an account for research purposes • Doesn’t have to be a company/personal account, can even create an @Wats onks independent account
  • 7. @Wats onks Live Demo Time • Features • Research • Tools
  • 8. @Wats onks > Hootsuite > TweetDeck > Buffer > Sharepoint > Social Mention > Bluenod > SocialBro > Talkwalker > Followerwonk > Mentionmapp > IFTTT > RSS Tool Links Social Media Dashboards General Tools