2013 02-12 PMI Manitoba Chapter Meeting Presentation-For Release on Slides…

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Ken Howell presentation to the Winnipeg Manitoba Chapter of PMI (PMI-Manitoba) on professional development. He describes his journey through his continual journey to update and enhance his career. He emphasizes that everyone needs a journey to follow. The presentation concludes with information on how consultants (both internal and external) can achieve their Certified management Consultant designation.

Ken Howell is a senior consultant and an Executive Partner in PCGI Consulting Services with many years of project management and management consulting experience in various industries such as Health, Government, Insurance, Telecommunications, Financial and Custom Application Development in both Winnipeg and Regina.

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2013 02-12 PMI Manitoba Chapter Meeting Presentation-For Release on Slides…

  1. 1. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?"Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 1
  2. 2. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" When I was asked to speak at this PMI Manitoba Chapter Meeting, I was asked to speak about the Certified Management Consultant designation. I was honored but thought it might be more appropriate to present my journey on how I ended up with CMC- Manitoba and achieved my Certified Management Consultant designation. Following my the background on my journey, I’ll speak to the CMC designation and the different certification streams available.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 2
  3. 3. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Mine is a typical journey that may of you have already followed or are about to embark on. My journey may not be right for everyone, but it was right for me. But, the key is to have a journey! During this portion of my presentation, draw parallels with your career and ask yourself if you see an end destination. While I have been in the industry for a number of years, I still ask myself the same question I ask my kids, “What do you want to be when you grow up?”Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 3
  4. 4. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" After graduating with a Computer Science degree from the University of Regina, and since I was terrible at racquetball and golf, I recognized that certifications were key to my professional growth and career advancement. And for those that will ask, yes, in University they did teach me to count to 13! I started my certification journey with my Information Systems Professional certification from CIPS. This, in conjunction with a couple of ITIL courses, were an early first step.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 4
  5. 5. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I came to the realization that obtaining my PMP was my next avenue. Like many of you, I participated in a study group as well as a comprehensive course to prepare me for that exam. Many of you will remember that you probably felt very comfortable with the topic prior to starting studying, but you quickly realized that you need to learn the “PMI way” to pass that exam!Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 5
  6. 6. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I remember those last few nights preparing. The stress was pretty high. But I eventually made it to that exam. After what seemed like a day that never would arrive, I walked in and sat down at that computer, and…..Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 6
  7. 7. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" After a long 4 hours, it was over. I still remember that moment between clicking “done” and the calculation of the final grade, it seemed like forever. I came out of the exam and the stress washed away, and a few beers did help.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 7
  8. 8. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Now it was time to get to work. I used those skills that I learned in the study groups right away. I ended up PMing a variety of projects. Smaller upgrades which led to medium sized projects such as Exchange upgrades, which led to larger healthcare system planning and installations as well as cellular tower installations.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 8
  9. 9. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" As time went by, with the increasingly more complex projects with broader scope and impact. I started thinking,, so I passed my PMP, now what? It seemed like a long long road with many different options. I had to go back and ask myself, “what do I want to be when I grow up?”Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 9
  10. 10. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" With all the different options, it was a challenge to make that decision of where to expend my energy and focus. I felt that the options were endless, all pointing in different directions.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 10
  11. 11. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" From the PMI website, “Professional development isn’t a one-time thing; it should be a continuous part of your project management career. Make it a priority to assess and improve your skill set, and you’ll increase your value to your organization and enhance your future career prospects.” This is very true. I wrote an article for the October issue of the IIBA BA Connection. It’s theme was the right professional development is crucial for “your” professional development. We are all building our toolkit of skills and experiences. Spend your money and your time wisely. http://iiba.informz.ca/admin31/content/template.asp?sid =3117&ptid=77&brandid=5015&uid=0&mi=244101Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 11
  12. 12. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Another quote from PMI website: “Plan your next step and prepare for the future.” I had been in the industry and wanted something more. I did some self reflection and had to ask myself what do I like doing? Was it a specific area or type of projects that I enjoy?Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 12
  13. 13. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" It was time to take my early career advice and start working on additional certifications. Now, PMI has a number of alternative certifications to pursue. • CAPM, PMP, PgMP, • PMI Agile Certified Practitioner (PMI-ACP)® • PMI Risk Management Professional (PMI-RMP)® • PMI Scheduling Professional (PMI-SP)® • OPM3® Professional Certification I needed to understand more about what the additional certifications were needed for.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 13
  14. 14. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Now, in choosing your professional development, ask yourself, what is in it for you AND your client?. All your professional development should make you more knowledgeable, professional, connected, cost-effective and ultimately in demand.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 14
  15. 15. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?"You may be saying to yourself, I don’t work for a consulting firm. I don’t have clients.A Consultant’s role is to provide expertise in the form of knowledge, experience, processes, models,technologies or other assets. Both employees and traditional consultants perform these duties.For CMC-Canada, a consulting engagement must meet the following two criteria:• Existence of a client-consultant relationship between the consultant & their "clients"; • Were the consultant and client roles clearly defined? • Do you provide independent and objective management advice to the client in areas such as strategy, change management, etc? • Do you use fundamental consulting skills, e.g., interviewing, analysis, report writing, in completion of each engagement?• Nature of the work was project-based (not operational). • Did each engagement have a defined beginning and completion? • Did you have a charter, plan, and level of effort estimates? • Did each engagement proceed through a defined consulting process with a set of deliverables associated with each stage?If answers to these questions are yes, you too do management consulting.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 15
  16. 16. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" When you’re more knowledgeable, your client or your company you work for gets better value for fees or salary paid. You spend more time understanding what’s going on around the project so you can put the work into a sounder context. Understanding how other areas in your client’s business and the language they use or other departments in your firm “could” impact your project helps you make better recommendations to your sponsor. My wife has a favorite quote on our fridge right now from Stedman Graham (more commonly known as Oprah Winfrey’s partner): “Take the power of education, information and knowledge and filter that knowledge into your own life to create your own future”Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 16
  17. 17. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" In a world of questionable practices, and cases where we hear of “shady consultants”, operating under a Code of Professional Conduct, can ensure that your clients will be protected. As you continue in your career, you will find that a cornerstone of many certifications or designations are these codes of conduct. These will help guide you to ensure your professionalism is never in doubt.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 17
  18. 18. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" In growing your intellectual property, you will find that your circle of influence and circle of control will grow. You will come into contact with a number of new individuals that will broaden your professional breadth. As “your rolodex” grows, your clients benefit from those relationships as well and they will come to you looking for advice on areas that you are not qualified to do and you will then be able to direct them to qualified people they can trust. As a client of one fellow CMC declared, “one reason we like working with you is that you bring us excellent people.”Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 18
  19. 19. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" The cost-benefit to the client comes through the link with all the other elements we’ve been talking about. When you’re more knowledgeable, professional, connected, and in demand, the clients get greater value for every dollar spent than they would otherwise. The bigger your toolbox, the greater the number of tools that can help your client.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 19
  20. 20. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" All this leads to more recommendations and more work. If you work for a consulting organization, it also leads you to the potential to be more selective about the work you do.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 20
  21. 21. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I also went down the path to study complimentary project management certifications. Many of you have heard of PRINCE2. It was created as a public domain methodology by the British Government. It’s the predominant project management methodology outside of North America and growing in use here in Canada and the US. It has a number of certifications • PRINCE2 – Projects in a Controlled Environment • Program Management – MSP • Portfolio Management – MoP • Risk Management – M_o_R • PMO – P3OKen Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 21
  22. 22. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I also went down the path of industry certifications and away from the PM methodologies. As we all know, all projects are about change, change in one way of doing things to another, change in a solution, etc. Prosci is a change management methodology that my client also was standardizing on. As I began specializing in healthcare, I began attending an annual course offered by the University of Manitoba Faculty of Medicine. I attended 3 years of a 6 week 1 night a week course focusing on 12 different topics in the medical field. I also achieved a designation by Canada’s Health Informatics Association called a Certified Professional in Healthcare Information and Management Systems These industry specializations, along with my PM training helped shape me to where I am today. Other courses that are very good are facilitation skills and conflict management I am assuming that we all have dealt with conflict over our career. Wouldn’t it have been easier to deal with it with a bit of training?Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 22
  23. 23. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" As you can see my career to date has taken me on a wonderful journey. Lessons I have learned are: - I still am searching for what I want to be when I grow up. - I realized that continued professional development is crucial to adding new tools to my toolkit. - I continually need to keep evolving as my clients evolve. - Understanding my client’s business is incredibly important to providing valueKen Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 23
  24. 24. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I’ve now come to the conclusion that understanding my client’s business is just as important as knowing my own business. There are many ways I can improve my knowledge of my client’s business, for example via an MBA or management certifications There are a number of business or management certifications out there: - Certified Human Resources Professional from the Human Resources Association of Manitoba - Certified in Management from the Canadian Institute of Management - Certified Business Analyst Professional from IIBA, Or,Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 24
  25. 25. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" The avenue that I chose: the Certified Management Consultant Designation from CMC-Canada.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 25
  26. 26. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" What do you think when you first heard the words, Management Consultant? Isn’t that what you become after you`ve been fired, or let go, or downsized? My friends and family really don`t know what I do. My kids think I drink coffee and run meetings all day! In a way, it is correct (maybe not the coffee part though). I help the company that I work for (PCGI) or my client get things done! I use my project management skills and my understanding of what my client does to assist them in meeting their business objectives.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 26
  27. 27. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" But, really, what does management consulting mean? Wikipedia even has a definition! Another view of management consulting is: …the independent and objective, value-added advice to help organizations achieve their goals by: • Sharing best practices and benchmarks from industry. • Solving problems across organizational silos. • Identifying and seizing new opportunities. • Leading change.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 27
  28. 28. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" With thousands of consultants out there, how do you stand out from the crowd? Well, the answer to standing out in the crowd and differentiating oneself is about being a professional. Consulting is an unregulated industry/profession. The barrier to entry is $10….the cost of printing business cards….because anyone can print anything on business cards….and many people print the words, Management Consultant.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 28
  29. 29. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Many people believe that being a management consultant is akin to being an expert. But, it is so much more than that. Being an expert is not enough. A true management consultant imparts his knowledge to his clients to leave them in a better place than when they came in. Objectivity and independence is crucial for success. A management consultant’s recommendations must never be in question, there should never be any question of motivation behind any recommendations. The client’s interest’s must always be first. Not wanting to single any industry out, let me provide a generic example. Let’s say a “consultant” comes from a local supplier of widgets and wants to do a study on the use of widgets in your firm. Would you like to bet that they will return with a recommendation that you are woefully undersupplied of widgets and they recommend their widgets to fill that demand???? It isn’t easy staying objective and independent, but it is a hallmark of being a professional management consultantKen Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 29
  30. 30. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" As a management consultant, you must not be afraid to say what is needed to be said. You have to be confident to state “the project status is red!” even when the client or sponsor does not want to hear it. That is what you were engaged for. The true role of a management consultant is that of a change agent. Clients pay money and invest time so they can affect change, for the better. A management consultant is only effective if they help their client improve and do things better.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 30
  31. 31. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" David Maister, the guru of management consultants said…. It is more than just what you know……it is how you interact with your client. That makes the biggest difference. A professional management consultant needs to invest in their intellectual property on how they interact with clients.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 31
  32. 32. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" CMC-Canada has a history of serving as a leader in the development of the Management Consulting profession in Canada and across the world.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 32
  33. 33. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" In 1962, the Quebec institute of CAs concluded that management consulting was a separate profession and it needed a formal body to establish professional standards, ethics and to educate the Canadian business community about the profession. The Canadian Association of Management Consultants was established in 1963. Later, a number of consultants in Ontario and Manitoba started lobbying their provincial governments to recognize the profession and the title of Certified Management Consultants was recognized by an Act of the Ontario legislature in 1983 and Manitoba in 1986. Recognizing that management consulting is a worldwide profession, CMC-Canada were also a founding member of the International Council of Management Consulting Institutes.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 33
  34. 34. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Too many consultants are untrained. If you agree with the fact that consulting is people based, then I suggest that there is a proven process, to help ensure a quality assignment. This is not unique to CMC- Canada, but it is a process that is widely agreed to around the globe. Different consulting firms might call each phase something different, but for the most part, the process is consistent. Essentials of Management Consulting course is an offering that CMCs use to standardize on a process.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 34
  35. 35. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" CMC-Canada serves as the voice of the industry and profession. Our bi-annual industry survey is highly anticipated and is used to help gauge the temperature of the industry. Our Consult magazine has won awards When Statistics Canada wanted to develop a consulting price index, they contacted CMC-Canada!Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 35
  36. 36. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I’d like to share a little information on how to become certified.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 36
  37. 37. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Just as much as the CMC designation can stand alone, it is also complementary to other professional designations Many consultants obtain their CMC to complement their area of expertise (PMP and Project Management, CMAs and Finance, CHRP and Human Resources, CAs and Accounting) Most other designations indicate expertise within a silo or a specific area. The CMC designation ensures that the consulting professionals know how to impart their wisdom on to their clients. It is about the “giving of advice”….not the depth of expertise (as the other designations prove). There are almost 200 individuals in Canada that have their PMP that also have achieved their CMC designation.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 37
  38. 38. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" The CMC designation is a competency based designation that helps to assure clients and the public of an individual’s knowledge and skills. It measures individuals against 9 core competencies. • Helping clients assess their business situation, challenges and opportunities. • Helping clients to develop strategies for improvement. • Helping clients implement a recommendation. • Conducting a consulting assignment. • Demonstrating interpersonal competencies. • Demonstrating personal competencies. • Demonstrating ethical behaviour. • Demonstrating functional competence. • Demonstrating management breadth. Experienced professionals are afforded credit for their experience and proficiency. Canadian standards are regularly compared to the competency framework set out by the International Council of Management Consulting Institutes (ICMCI).Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 38
  39. 39. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" There are four avenues to achieve a CMC in Manitoba which are based on the number of years experience: • Entry Stream • Experienced Stream (many of you would qualify here) • 2 Executive StreamsKen Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 39
  40. 40. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Entry and Experienced streams both require an undergrad degree or qualified professional designations, 2 CMC sponsors and an Oral Assessment. The main difference between these two designations are the number of years experience required. Entry is less than 8 and Experienced is greater than 8. The professional educational requirements are more in depth for the entry stream as you can see. But there are opportunities for exemptions.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 40
  41. 41. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" Executive Streams are very senior practice leaders of consulting organizations or been in the industry a significant amount of time. Based on their senior leadership and demonstrated experience, we wave educational requirements. There are slight variations in each stream, and I can talk to you privately if you would like more information.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 41
  42. 42. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" You may have questions, I can answer a few right now: • How do I get started? • Go to www.CMC-Canada.ca and follow the menu to CMCCAC Designation, Earn the designation, or • Contact me for assistance. • How do I get sponsors? • Approach any CMC you may know and ask them if they would be interested in sponsoring you, it’s that easy! • Don’t know a CMC? • Ask me for a link to an online directory of Manitoba CMCs • How much will it cost? • It varies on the number of years of experience you have. Common costs are: • Ethics Course - $495 • Structured Oral Interview- $850 • How long will it take? • It depends on your level of engagement and scheduling of the oral assessment. It could take as little as 1 month…. • What exemptions would I get? • For the Entry Stream, a PMP will get an exemption for the project management coursework. Other exemptions may be achieved with additional courses.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 42
  43. 43. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?" I appreciate being asked to come to speak to you today. The key message I want to share today is that your PMP is just a start in your professional development journey. I found the CMC to be a very worthwhile journey. I have met and worked with individuals that I would never have come into contact with before. HR professionals, Marketing specialists, CFOs, CEOs, and very experienced senior consultants. I have worked with much larger pan-Canadian companies with much different experiences and backgrounds than I. I am also pleased that I am able to give back to my profession for those starting out in the management consulting profession as those who have helped me in the past (and still do to this day). While I have found the CMC to be a great addition to my career, I urge you to find the designation or certification that is right for your career.Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 43
  44. 44. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?"Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 44
  45. 45. Feb 2013 PMI Chapter Meeting - "I Passed MyPMP, Now What?"Ken Howell, Executive Partner, PCGIConsulting Services khowell@pcgi.mb.ca 45

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