Social Media Metrics and ROI

Social Media Metrics/ROI
with Kemp Edmonds
This presentation:
j.mp/kempcase8

It’s young. There’s growth.
87% know of
7% have an account
88% know of
40% have an account
-Pew Internet Research (US), Feb. 2010.

Important Questions
Is your website ready to receive and convert?
Do you have positive customer testimonials?
Do you have blog?
Respond to emails? Answer the phone?
Are you listening? Listening comes first.
Social Media often comes last and should
-Kyle James, doteduguru.com

Be the town crier for your community

Cradle to GraveTracking
kempe.me/kempslides

Are we asking the right questions?

Learn from the best
or die like the rest
Jeremiah Owyang - Altimeter
Web-Strategist.com
Slideshare.net/jeremiah_owyang

Breaking it down

What is the value of your numbers?

Social Media ROI

Thank You
Connect:
@kempedmonds
kempedmonds@gmail.com
Learn:
kempedmonds.com
slideshare.net/kempedmonds

Social Media Metrics and ROI

by Kemp Edmonds on Feb 23, 2011

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Social Media Metrics and ROI — Presentation Transcript