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Problem solving

Problem solving



Overview of how our brain helps us to solve a problem

Overview of how our brain helps us to solve a problem



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    Problem solving Problem solving Presentation Transcript

    • How do you solve a problem?
      • Use an ALGORITHM - You think it through step by step and consider all possibilities
      • Use HEURISTICS – a quick solution sometimes called a “rule of thumb”
      • Use INSIGHT- the “a-ha” moment
    • Obstacles to problem-solving
      • Fixation
      • Representativeness heuristics
      • Availability heuristics
      • Overconfidence
      • Framing
      • Confirmation bias
    • Fixation
      • Functional fixedness
        • What is the use of a pencil?
        • How many ways can a pencil be used?
      • Mental set
        • If you solve a problem one way successfully you can solve all problems the same way
      • Both -> stereotyping in thought
    • Representativeness Heuristics
      • The likelihood of things in terms of how well they represent a prototype.
      • Example of a bird:
      Which is a better prototype for a bird?
    • Availability Heuristics
      • How mentally available is our information
      • Which letter occurs more often in the first or third position in words?
      • Answer: the letter
      • What clues did you use to reach the answer?
    • Overconfidence
      • We tend to overestimate the accuracy of our information and judgments
      • Can he make the shot every time?
      • Overconfidence can cause us to not do our best because we think we don’t need to practice.
    • Framing
      • The way we ask or “frame “ a question can affect the outcome of our answer.
      • Polls and surveys use this to mold responses to support their point of view.
        • Political polls are good examples
    • Confirmation Bias
      • “ the belief perseverance “ phenomenon
      • We cling to our beliefs even when contrary evidence is available.
      • Example:
      • We still like to think that..
    • Activity
      • Work with one or two people
      • From the box you need to get:
        • A plastic bag with nails
        • A base with a nail in it
      • You assignment is to balance
      • ALL the nails
      • GOOD LUCK…. and it can be done! 