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Using Process Mapping to Assess and Improve eResource Workflow

by Librarian at Eastern Kentucky University on Nov 14, 2010

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Presented as part of the "Innovative Practices in Electronic Resources and Acquisition Management" Preconference at the 2010 Charleston Conference. Also presenting were Ryan Weir, Regina Koury, ...

Presented as part of the "Innovative Practices in Electronic Resources and Acquisition Management" Preconference at the 2010 Charleston Conference. Also presenting were Ryan Weir, Regina Koury, Denise Pan, Kelly A. Smith, and Geoffrey P. Timms.

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Using Process Mapping to Assess and Improve eResource Workflow Using Process Mapping to Assess and Improve eResource Workflow Presentation Transcript