IOUG Collaborate 2014 Mastering EM12c Monitoring

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  • 1. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 121
  • 2. Mastering Enterprise Manager 12c Monitoring Kellyn Pot’Vin Consulting Member of Technical Team Strategic Customer Program
  • 3. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 123 Who Am I?  Former ACE Director, Oak Table member, RMOUG board liaison  Passionate about mentoring and furthering opportunities for women in technology.  Author and presenter at Oracle Open World, HotSos, Collaborate, KSCOPE and others…  Live in Westminster, northwest of Denver, CO.
  • 4. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 124 What We’ll Tame Today  The Enterprise Manager 12c, (EM12c) environment! – Target Management – Incident Management – Building Effective Rule Sets – Creating Administration Groups – Reporting – Why Centralize Environment Job Management
  • 5. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 125 EM12c Architecture at a Glance OMS
  • 6. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 126 EM12c Architecture at a Glance Oracle Database OMS
  • 7. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 127 EM12c Architecture at a Glance Oracle Database OMS Console EM CLI
  • 8. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 128 EM12c Architecture at a Glance Oracle Database OMS Console EM CLI Agent Agent Agent
  • 9. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 129 Targets- All Shapes and Sizes…  Host  Database  Listener  Cluster  ASM  Oracle Home  Weblogic components  HTTP Server  OMS Components  Etc, etc…
  • 10. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1210 EM12c Mastering  Auto-Discovery  Monitoring Templates  Incident Rule Sets  Incident Management  Groups/Admin Groups  Summary
  • 11. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1211 Auto Discovery  A way for EM12c to automatically search environment for targets.  Must be set up in EM
  • 12. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1212  Main Targets are ready to be configured, simple set up via the console.
  • 13. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1213 Configuring Auto-Discovery
  • 14. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1214 Inspecting Overall Discovered Targets
  • 15. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1215 Target Links Discovered Targets Managed Targets
  • 16. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1216 Discovered Targets  From Setup, Add Target, Auto-Discovery Results  Click on discovered targets, click on target and click on Promote.
  • 17. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1217 Monitoring Templates  Sets distinct, consistent monitoring for individual targets or groups.  Still allows for individual metric policies and thresholds to be set and not overridden by templates.  Easy to maintain and can be automated to be set as “default” template for targets/groups.
  • 18. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1218 Creating a Monitoring Template  Or part of administration group creation step.
  • 19. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1219 Monitoring Template Design  Base Templates off Existing Targets  Build by Target Type  Make Templates DEFAULT for Crucial Target Types.
  • 20. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1220 Incident Rule Sets • Two Default Rule Sets • “Create Like” for the Default Rules Sets • Build out New Ones • Disable the Defaults
  • 21. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1221 A Rule Set Can…..  Be assigned to a Target, Target Type or a GROUP.  Build out rule sets as complete as you need.
  • 22. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1222 Rules  Think about… – What is important to be ACTUALLY notified for? – What is TRULY mission critical? – What should be managed during the business day? – More notifications are NOT better notifications – No, NO WHITE NOISE- make every notification count.
  • 23. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1223 Defining Rules for Efficiency  From default rule, but have eliminated all categories but Availability and Capacity that are Critical.  Email who is required to be notified AND  Set the owner and the priority in the incident.
  • 24. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1224 The Rest of the Categories  Created a second rule – Still severity has to be critical – Covers all categories removed from original rule. – No email notification- I want these to just create an incident. – Sets the owner and the priority automatically.
  • 25. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1225 Auto-Clear of Metric Rules  Update how long till auto-clear  Remove notification- no, I don’t want an email!
  • 26. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1226 What about Warnings??  No, there aren’t any rules set for warnings.  I choose to use the incident manager to track warnings and pro- actively manage from it.  Severity Warning, creates and incident, sets the owner to SYSMAN and priority to LOW.  This is a PROFESSIONAL PREFERENCE.
  • 27. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1227 When to Know to Change a Rule  Notification does not provide value.  Notification is triggered by a bug, isn’t critical or can’t be resolved by the one notified.  Always retain the email notification to ensure you are editing the correct notification.  Break down the rule to ensure that metrics grouped in one category are not mistakenly set to not notify.
  • 28. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1228 Everything You Need….
  • 29. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1229 Edit the Rule from the Rule Set..
  • 30. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1230 Search the Target Type and Metric
  • 31. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1231 Add the Device to Exclusion List
  • 32. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1232 Tips on Event Building  Create New Rules and Break Down Categories  Inspect Each Notification the Impacts Effective Alerting.  Recognize when a metric threshold vs. a rule set is the “culprit”.
  • 33. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1233 Edit Actions  Choose if this should be done for all actions.  Create Incident, automatically assign.  Set a priority and even update information automatically in the incident.
  • 34. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1234 Editing Actions, Cont.
  • 35. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1235 Review Rule and Rule Sets
  • 36. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1236 Incident Management  Critical Notifications are now ONLY for Mission Critical and Production Down  The Incident Manager interface now can be utilized for review and management.
  • 37. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1237 An Incident High Level Information regarding incident and links to details.
  • 38. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1238 Incident Events Steps covered in incident and escalation.
  • 39. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1239 Incident Updates  Steps through the updates to the incident.  If any notifications have been sent, this is where you look!
  • 40. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1240 Editing Thresholds for Incidents  If Metrics Involved, Edit from Incident:
  • 41. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1241 Set New Thresholds
  • 42. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1242 Threshold Suggestions
  • 43. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1243 Set the New Metric Thresholds  Suggestions Have Verified- no Guessing.  Upped Number of Occurrences to Eliminate False Alerts  Choose if Monitoring Templates Can Override.
  • 44. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1244 Groups and Admin Groups  Groups ease management of targets, allowing assignment of tasks, monitoring and other features through a single alias for multiple targets.  Groups are still supported, but limited vs. what Administration groups offer you. The one advantage is multiple group assignment of a single target.  Administration groups set hierarchy and automate management by assigning monitoring templates, compliance standards, and cloud policies.
  • 45. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1245 Groups- Simple  Creating Groups are like Creating Roles…  Add targets to a group or more than one group at any time.  Edit standard groups down the road.  Groups can be used with rule sets to assign alerts to multi-level escalation in actions.
  • 46. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1246 Administration Groups- Complex  Plan out first, including “Line of Business”, “Lifecycle Status” and what types of databases exist in environment, (production, mission critical, staging, development, QA, etc.)  Once created, most design elements of the Administration group are not open to edits.  All hierarchy for each target is available in the “target properties”.
  • 47. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1247 Setting up Admin Groups  Click on Targets, Groups OR Setup, Add Target, Administration Groups  Create, Choose Administration Group Have your design ready…
  • 48. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1248 Creation a Hierarchy  Start with Lifecycle Status  Decide which to keep, edit, add, remove or merge.
  • 49. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1249 Create Your Line of Business  Click on “Add” in Hierarchy Levels, (again)  Choose Line of Business, click on Add, separate by a comma all lines of business desired.
  • 50. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1250 Simple Hierarchy is now built  Development Hierarchy, (same for each Lifecycle status)
  • 51. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1251 Create Hierarchy  Click on Create, warning will appear-
  • 52. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1252  Monitoring Templates, (covered earlier), can be created as part of this step.  Compliance and Cloud standards must be created in the appropriate framework in EM12c before being added to the Administration Group.
  • 53. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1253 Create and Choose Existing
  • 54. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1254 Create the Template Collections  Add all monitoring templates required of any life cycle.  Note- No associations exist yet!
  • 55. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1255 Run Unassociated Target Report  Run Report to see what targets aren’t associated with Admin Groups.
  • 56. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1256 Editing a Target  Fill in all Pertinent Information
  • 57. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1257 Post Association • Associate Template Collection • Continue with all Targets Till Complete.
  • 58. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1258 Dynamic Groups  High Level Review
  • 59. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1259 Define the Membership Criteria
  • 60. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1260 Reviewing the Build  The Membership can now easily build out from the criteria entered.  Saves from having to build Admin Groups.
  • 61. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1261 Charts  Use Default Charts to Begin
  • 62. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1262 Keep it Simple  Use Default for Charts, Columns, Dashboard
  • 63. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1263 Group Review  Dynamic Easier, Fluid  Administration- more complex, but open to more errors.
  • 64. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1264 Summary-How This Works Together  Automate- – Monitoring Templates – Rule Sets – Dynamic Groups over Administration Groups  Efficiency – Remove notifications that create “white noise”. – Update metric thresholds. – Silence metrics that offer no value.
  • 65. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1265 Connect with Me on Social Media
  • 66. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1266
  • 67. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1267