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Printer Consumable Process Six Sigma Case Study
 

Printer Consumable Process Six Sigma Case Study

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Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987 ...

Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987
Sponsored by the International Standard for Lean Six Sigma, e-Zsigma http://www.e-zsigma.com, IQPC, and PEX Network.

Please contact Lean Six Sigma Master Black Belt, Steven Bonacorsi, Owner of the Lean Six Sigma Group to have your project case studies to be added to the Lean Six Sigma Group Library. Steve Bonacorsi sbonacorsi@comcast.net

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    Printer Consumable Process Six Sigma Case Study Printer Consumable Process Six Sigma Case Study Presentation Transcript

    • Six Sigma DMAIC Project GE Aircraft Engines Project Leader/Green Belt: Keri W. Chandler Project Leader Title: Customer Engineer Project Start Date: June 9, 2003Master Black Belt: Steven Bonacorsi
    • Six Sigma in Action Printer ConsumablesCustomer Profile – 8,000 seat Aircraft Manufacturing CompanyBusiness Problem & ImpactWhen a printer is retired the consumable supplies are notbeing removed from inventory in the GEAE IME Tool Crib. Process Capability – BeforeGEAE is paying for supplies that are no longer needed. Measure & Analyze Success Defect 67% Data Collection: The IME Tool Crib was inventoried for all 33% (54 Units) Consumable supplies in June, 2003. As Is the process was (27 Units) 67% defective and operated at a 1 sigma (ST) Root Causes: Root Causes to variation was determined to be: No one owns removal of obsolete inventory, Unclear process when a part becomes obsolete, over-purchasing unneeded supplies Z_ST = 1 SigmaImprove & ControlImprove:A Pugh Matrix was used to determine the best Process Capability – Afterpossible solution. GEITS removing consumable supplies oncea printer was decommissioned had the greatest sum ofpositives and least negatives , thus was the logical choice. SuccessControl: The new printer consumable removal process was 100%implemented in August 2003. Moving forward, on site techswill inventory the IME tool crib once a printer is (87 Units)decommissioned and return supplies to Vendor for credit.Results/Benefits Z_ST = 6 SigmaAt the end of process implementation defects were reduced by27%, Sigma increased to 1.8 (st). Resulting in a direct savingsof > $920.00 for the customer. A Savings of US $1,633 in 2003!