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Location Accuracy Six Sigma Case Study
 

Location Accuracy Six Sigma Case Study

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Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987 ...

Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987
Sponsored by the International Standard for Lean Six Sigma, e-Zsigma http://www.e-zsigma.com, IQPC, and PEX Network.

Please contact Lean Six Sigma Master Black Belt, Steven Bonacorsi, Owner of the Lean Six Sigma Group to have your project case studies to be added to the Lean Six Sigma Group Library. Steve Bonacorsi sbonacorsi@comcast.net

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    Location Accuracy Six Sigma Case Study Location Accuracy Six Sigma Case Study Presentation Transcript

    • Six Sigma DMAIC Project Kaiser Permanente – Asset Management Project Leader/Green Belt: Troy Baldwin Project Leader Title: Enterprise Planning & Strategy Analyst Project Start Date: July 25, 2003Master Black Belt: Steven Bonacorsi
    • Six Sigma in Action Serial Number - Location Process Capability – Before Z_ST = 2.3 SigmaCustomer Profile – 130,000 Seat Health Care Provider Defects 43% Success 57%Business Problem & Impact (83) (111)Asset Location Values do not accurately match an existing SNwithin the current Asset Management Databases impactingcontract payment dollars and intensive labor.Measure & AnalyzeData Collection: Focused on Corona Data Center Process Capability – AfterRoot Causes: Database Input procedures have not been Z_ST = 2.6 Sigmaclearly defined, Inconsistent data entry method between the Still ImprovingDatabases, All Databases have not been accurately maintained DefectsImprove & Control 26% (31) SuccessMultiple databases have been collapsed into one database,AssetCenter 74% (90)Results/BenefitsProcess Improvement from Z_ST = 2.3 Sigma to Z_ST = 2.6Sigma. Physical Inventory Data continuing to be added toAssetCenter showing constant Z_ST improvement. Increased Successes and Increased Sigma!