Deploy Image                                Cycletime                                          BMW AccountProject Leader: ...
Six Sigma in Action                                                                                           Deploy Image...
Upcoming SlideShare
Loading in...5
×

Deploy Image Cycle Time Six Sigma Case Study

148

Published on

Lean Six Sigma Group Free Project Case Study Overviews http://www.linkedin.com/groups/Lean-Six-Sigma-37987
Sponsored by the International Standard for Lean Six Sigma, e-Zsigma http://www.e-zsigma.com, IQPC, and PEX Network.

Please contact Lean Six Sigma Master Black Belt, Steven Bonacorsi, Owner of the Lean Six Sigma Group to have your project case studies to be added to the Lean Six Sigma Group Library. Steve Bonacorsi sbonacorsi@comcast.net

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
148
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Deploy Image Cycle Time Six Sigma Case Study

  1. 1. Deploy Image Cycletime BMW AccountProject Leader: Charles Vitellaro Master Black Belt: Add Project Leader Function Here Steven BonacorsiStart Date: September 11, 2002
  2. 2. Six Sigma in Action Deploy Image CycletimeCustomer Profile – 1500 seat Marketing and Sales HQ for BMW companyBusiness Problem & Impact Process Capability – BeforeDeployment of new equipment taking to long. Customer deployImage cycle time is on average 45 min. and can take a max of1 week due to no account ID, vacations or travel. BMW users Mean 61.8 minare not setup for their start date creating a loss of productivity. 1.5 Z_STMeasure & AnalyzeData Collection: Speed to unpack, setup, image, and deploy.The existing process sigma was 1.5Root Causes: Slow image time and imaging one unit at atime.Improve & Control Process Capability Analysis for Cycle Time Process Capability – AfterSetup new image server with 24 port switches and three USLworkstation area with keyboard, mouse and monitor USL Process Data Mean 1 min 46.0000 Withinswitches.Server setup as stand-alone (not on BMW Target LSL * * OverallNetwork) and running at 100 Mps. Trained 5 engineers in Mean 6 Z_ST Sample N 0.5804 24using Ghost via server imaging and improve process. StDev (Within) 0.0069380 StDev (Overall) 0.0063091 Potential (Within) CapabilityResults/Benefits Cp * CPU 2182.16After the project, the customer saved US$170K, or 30%, as a CPL * Cpk 2182.16result of reduced end user downtime. Cpm * 0 10 20 30 40 50 Overall Capability Observed Performance Exp. "Within" Performance Exp. "Overall" Performance Pp * PPM < LSL * PPM < LSL * PPM < LSL * A Savings of US$170K in 2003! PPU PPL Ppk 2399.68 2399.68 * PPM > USL PPM Total 0.00 0.00 PPM > USL PPM Total 0.00 0.00 PPM > USL PPM Total 0.00 0.00
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×