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Mac management made easy

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  • Carbon Copy Cloner, Firewire Hard drives, NetInstall / NetRestore - large monolithic images with all apps and settings

    radmind - FREE, no inventory, little continuing support, hard to teach to other admins, not as intuitive as we needed

    ARD - ARD admin license costs and no consistency to ARD inventory
  • Carbon Copy Cloner, Firewire Hard drives, NetInstall / NetRestore - large monolithic images with all apps and settings

    radmind - FREE, no inventory, little continuing support, hard to teach to other admins, not as intuitive as we needed

    ARD - ARD admin license costs and no consistency to ARD inventory
  • Carbon Copy Cloner, Firewire Hard drives, NetInstall / NetRestore - large monolithic images with all apps and settings

    radmind - FREE, no inventory, little continuing support, hard to teach to other admins, not as intuitive as we needed

    ARD - ARD admin license costs and no consistency to ARD inventory
  • Carbon Copy Cloner, Firewire Hard drives, NetInstall / NetRestore - large monolithic images with all apps and settings

    radmind - FREE, no inventory, little continuing support, hard to teach to other admins, not as intuitive as we needed

    ARD - ARD admin license costs and no consistency to ARD inventory
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Filewave, Kbox, Bigfix, Netoctopus (defunct), Deploy Studio, Casper
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic
  • Mac first, Mac specific support
    Keeps up to date with Apple
    Full Featured with low Total Cost of Ownership
    Plays well with standard technology
    Simple to use for ALL support techs

    Roy - then kernel panic

  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT
  • Mac first. Mac only. Mac best.
    No Windows server required
    Designed by Mac sysadmins for Mac sysadmins
    Lowers Total Cost of Ownership
    Keeps pace with Apple
    Easy to use for Central and Distributed IT











































Transcript

  • 1. Mac Management Made Easy the Casper way
  • 2. Kevin D. Snook Apple Systems Administrator Desktop Management Team Technology Support Services Appalachian State University snookkd@appstate.edu
  • 3. Mac Management Before Casper
  • 4. Mac Management Before Casper + +
  • 5. Mac Management Before Casper
  • 6. Mac Management Before Casper radmind
  • 7. Mac Management Before Casper radmind
  • 8. Products We Reviewed
  • 9. Products We Reviewed
  • 10. Products We Reviewed
  • 11. Products We Reviewed
  • 12. Products We Reviewed
  • 13. Products We Reviewed
  • 14. Products We Reviewed
  • 15. IT Support Goals
  • 16. IT Support Goals Mac first, Mac specific support
  • 17. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple
  • 18. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple Full Featured with low Total Cost of Ownership
  • 19. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple Full Featured with low Total Cost of Ownership Plays well with standard technology
  • 20. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple Full Featured with low Total Cost of Ownership Plays well with standard technology Simple to use for ALL support techs
  • 21. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple Full Featured with low Total Cost of Ownership Plays well with standard technology Simple to use for ALL support techs Hello IT. Have you tried turning it off and on again?
  • 22. IT Support Goals Mac first, Mac specific support Keeps up to date with Apple Full Featured with low Total Cost of Ownership Plays well with standard technology Simple to use for ALL support techs Hello IT. Have you tried turning it off and on again?
  • 23. So Why Casper?
  • 24. So Why Casper?
  • 25. So Why Casper? Mac first. Mac only. Mac best.
  • 26. So Why Casper? Mac first. Mac only. Mac best. No Windows server required
  • 27. So Why Casper? Mac first. Mac only. Mac best. No Windows server required Designed by Mac sysadmins for Mac sysadmins
  • 28. So Why Casper? Mac first. Mac only. Mac best. No Windows server required Designed by Mac sysadmins for Mac sysadmins Lowers Total Cost of Ownership
  • 29. So Why Casper? Mac first. Mac only. Mac best. No Windows server required Designed by Mac sysadmins for Mac sysadmins Lowers Total Cost of Ownership Keeps pace with Apple
  • 30. So Why Casper? Mac first. Mac only. Mac best. No Windows server required Designed by Mac sysadmins for Mac sysadmins Lowers Total Cost of Ownership Keeps pace with Apple Easy to use for Central and Distributed IT
  • 31. Casper Applications
  • 32. Casper Applications The JAMF Software Server (JSS) A web-based application that functions as the core of the Casper Suite. Each application within the Casper Suite communicates with the JSS. The JSS is used to view all inventory-related information and to manage computers through the use of Policies note - Web and iOS apps
  • 33. Casper Applications The JAMF Software Server (JSS) A web-based application that functions as the core of the Casper Suite. Each application within the Casper Suite communicates with the JSS. The JSS is used to view all inventory-related information and to manage computers through the use of Policies note - Web and iOS apps Casper Admin Allows you to organize and maintain packages, scripts, printers, and dock items, create Configurations (similar to images), and manually replicate Distribution Points.
  • 34. Casper Applications The JAMF Software Server (JSS) A web-based application that functions as the core of the Casper Suite. Each application within the Casper Suite communicates with the JSS. The JSS is used to view all inventory-related information and to manage computers through the use of Policies note - Web and iOS apps Casper Admin Allows you to organize and maintain packages, scripts, printers, and dock items, create Configurations (similar to images), and manually replicate Distribution Points. Composer A package creation utility. The Casper Suite uses packages to facilitate the imaging process, allowing entire images to be broken down in to deployable components, such as applications, preference files, or documents.
  • 35. Casper Applications The JAMF Software Server (JSS) A web-based application that functions as the core of the Casper Suite. Each application within the Casper Suite communicates with the JSS. The JSS is used to view all inventory-related information and to manage computers through the use of Policies note - Web and iOS apps Casper Admin Allows you to organize and maintain packages, scripts, printers, and dock items, create Configurations (similar to images), and manually replicate Distribution Points. Composer A package creation utility. The Casper Suite uses packages to facilitate the imaging process, allowing entire images to be broken down in to deployable components, such as applications, preference files, or documents. Recon An application that runs to gather inventory (such as hardware, applications, fonts, and plugins), which it then submits back to the JSS. Recon can scan the network for other computers running OS X that have SSH (Secure Shell) enabled.
  • 36. Casper Applications
  • 37. Casper Applications Casper Imaging Used to image local hard drives and can be fully automated using Autorun data or PreStaging. Beyond installing packages, Casper Imaging can run scripts, map printers, create local user accounts, bind to Active Directory, and fully automate other common postfix tasks
  • 38. Casper Applications Casper Imaging Used to image local hard drives and can be fully automated using Autorun data or PreStaging. Beyond installing packages, Casper Imaging can run scripts, map printers, create local user accounts, bind to Active Directory, and fully automate other common postfix tasks Casper Remote Used to manage remote computers. It can deploy packages, run Apple’s Software Update, run scripts, map printers, manage local user accounts, bind to Active Directory, and perform other common management tasks. Casper Remote gives you the same options as a Policy in the JSS, but the actions are triggered immediately through an SSH connection rather than waiting for the computers to check for Policies.
  • 39. Casper Applications Casper Imaging Used to image local hard drives and can be fully automated using Autorun data or PreStaging. Beyond installing packages, Casper Imaging can run scripts, map printers, create local user accounts, bind to Active Directory, and fully automate other common postfix tasks Casper Remote Used to manage remote computers. It can deploy packages, run Apple’s Software Update, run scripts, map printers, manage local user accounts, bind to Active Directory, and perform other common management tasks. Casper Remote gives you the same options as a Policy in the JSS, but the actions are triggered immediately through an SSH connection rather than waiting for the computers to check for Policies. Self Service Allows users to perform tasks on their own computers in a controlled manner. By making Policies available through Self Service, you can allow users to point-and-click their way through tasks, such as installing new software, running Software Update, and mapping printers.
  • 40. Features We Love & How We Use
  • 41. Inventory: Management & Control
  • 42. Inventory: Management & Control Inventory Management
  • 43. Inventory: Management & Control Inventory Management Remote Control (VNC)
  • 44. Inventory: Management & Control Inventory Management Remote Control (VNC) Usage Management
  • 45. Inventory: Management & Control Inventory Management Remote Control (VNC) Usage Management Restricted Software
  • 46. Inventory: Management & Control Inventory Management Remote Control (VNC) Usage Management Restricted Software License Management
  • 47. Inventory: Management & Control Inventory Management Remote Control (VNC) Usage Management Restricted Software License Management Reporting
  • 48. Demo
  • 49. Settings Management
  • 50. Settings Management Account Management
  • 51. Settings Management Account Management Managed Client for OS X (MCX)
  • 52. Settings Management Account Management Managed Client for OS X (MCX) Maintenance Policies
  • 53. Settings Management Account Management Managed Client for OS X (MCX) Maintenance Policies Printers and Dock Items
  • 54. Settings Management Account Management Managed Client for OS X (MCX) Maintenance Policies Printers and Dock Items Directory Bindings (AD, OD, LikeWise, ADmitMac, Centrify)
  • 55. Settings Management Account Management Managed Client for OS X (MCX) Maintenance Policies Printers and Dock Items Directory Bindings (AD, OD, LikeWise, ADmitMac, Centrify) Scripts
  • 56. Settings Management Account Management Managed Client for OS X (MCX) Maintenance Policies Printers and Dock Items Directory Bindings (AD, OD, LikeWise, ADmitMac, Centrify) Scripts Open Firmware / EFI
  • 57. Demo
  • 58. Software Distribution & Patch Management
  • 59. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG)
  • 60. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates
  • 61. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates OS Packaging (Mac OS, Windows)
  • 62. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates OS Packaging (Mac OS, Windows) Software Update Server (SUS)
  • 63. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates OS Packaging (Mac OS, Windows) Software Update Server (SUS) Self Healing
  • 64. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates OS Packaging (Mac OS, Windows) Software Update Server (SUS) Self Healing Uninstalls
  • 65. Software Distribution & Patch Management Software Packaging (Snapshots, Capture, PKG) Adobe Installs & Updates OS Packaging (Mac OS, Windows) Software Update Server (SUS) Self Healing Uninstalls Self Service - End User Installs
  • 66. Demo
  • 67. Imaging
  • 68. Imaging Modular Imaging (optional Compiled Image)
  • 69. Imaging Modular Imaging (optional Compiled Image) Custom Configurations
  • 70. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging
  • 71. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account
  • 72. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account Scripts
  • 73. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account Scripts Multiple Partitions - HFS+, NTFS, FAT, UDF, ZFS
  • 74. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account Scripts Multiple Partitions - HFS+, NTFS, FAT, UDF, ZFS Open Firmware / EFI Passwords
  • 75. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account Scripts Multiple Partitions - HFS+, NTFS, FAT, UDF, ZFS Open Firmware / EFI Passwords Custom Accounts & Network Settings
  • 76. Imaging Modular Imaging (optional Compiled Image) Custom Configurations Pre Stage & AutoRun Imaging Management - SSH, admin account Scripts Multiple Partitions - HFS+, NTFS, FAT, UDF, ZFS Open Firmware / EFI Passwords Custom Accounts & Network Settings Setup Assistant
  • 77. Demo
  • 78. Casper Resources JAMF - http://www.jamfsoftware.com JAMF KB - http://www.jamfsoftware.com/kb CCA - http://jamfsoftware.com/services/education Casper Suite Administrator’s Guide (423 pages)
  • 79. Questions?