STYLES of Communication Aggressive: Overly forceful, hostile, pushy. Bullying, intimidation, don’t pay attention to others thoughts and feelings Passive: unwilling/unable to express thoughts/feelings in a direct manner. Others need before your own, dislike conflict Assertive: expressing your views clearly/respectfully Stand up for your right/beliefs in respectful way.
WAYS to Communicate To communicate effectively we need to learn speaking, listening and nonverbal communication.
WAYS to Communicate Speaking Skills Say what you mean! Not reasonable to expect others to read your mind.
WAYS to Communicate Listening Skills: Active listening: paying close attention to what someone is saying and communicating. Don’t interrupt….Rue
4 Listening Skills Clarify Ask questions if you don’t understand Reflective Listening Repeat what the person is saying Empathy Emotionally understanding what the person is saying Encouragement Yes…uh huh…really…ok…yes
I message: statement focus on your feelings rather than behavior 3 Ingredients to an “I message” I Feel…………….feeling associated When you……………describe action Because………………why action connects to feeling
WAYS to Communicate Non-Verbal Body Language: nonverbal communication through, gestures, facial expressions, behaviors and posture. 75% of our communication
Create 4 I messages on your own 2 positive situation 2 negative situation
Feed back Constructive Criticism: Non-hostile comments that point out problems and encourage improvement. You have a friend that is so fun to be around but always interrupts you when you are talking. Also letting people know when they are doing things that are helping your life….GRATITUDE! The best kind of feedback