Communication
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Communication

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Communication Communication Presentation Transcript

  • Communication
  • STYLES of Communication
    Aggressive: Overly forceful, hostile, pushy.
    Bullying, intimidation, don’t pay attention to others thoughts and feelings
    Passive: unwilling/unable to express thoughts/feelings in a direct manner.
    Others need before your own, dislike conflict
    Assertive: expressing your views clearly/respectfully
    Stand up for your right/beliefs in respectful way.
  • WAYS to Communicate
    To communicate effectively we need to learn speaking, listening and nonverbal communication.
  • WAYS to Communicate
    Speaking Skills
    Say what you mean! Not reasonable to expect others to read your mind.
  • WAYS to Communicate
    Listening Skills:
    Active listening: paying close attention to what someone is saying and communicating.
    Don’t interrupt….Rue 
  • 4 Listening Skills
    Clarify
    Ask questions if you don’t understand
    Reflective Listening
    Repeat what the person is saying
    Empathy
    Emotionally understanding what the person is saying
    Encouragement
    Yes…uh huh…really…ok…yes
  • I message: statement focus on your feelings rather than behavior
    3 Ingredients to an “I message”
    I Feel…………….feeling associated
    When you……………describe action
    Because………………why action connects to feeling
  • Charades 
  • WAYS to Communicate
    Non-Verbal
    Body Language: nonverbal communication through, gestures, facial expressions, behaviors and posture.
    75% of our communication
  • Create 4 I messages on your own
    2 positive situation
    2 negative situation
  • Feed back
    Constructive Criticism: Non-hostile comments that point out problems and encourage improvement.
    You have a friend that is so fun to be around but always interrupts you when you are talking.
    Also letting people know when they are doing things that are helping your life….GRATITUDE! The best kind of feedback 