MASBA presentation


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Mexican American School Board Association

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MASBA presentation

  1. 1. “The Art of the Possible”<br />Leveraging service providers…for the greater good<br />
  2. 2. How does trustee level leadership…impact<br />…finding and leveraging…diverse service provider talent…<br />…in a respectful and authentic manner<br />
  3. 3. Don’t just hire the hands…<br />
  4. 4. Hire intellectual understanding of your challenges…and the ability to “Think Bigger”<br />
  5. 5. For Impact….and Results<br />
  6. 6. Nothing happens until someone “Connects”<br />
  7. 7. What we say to dogs…<br />What a good dog you are…Ginger<br />Want to go outside…Ginger<br />You want to chase your ball…Ginger<br />
  8. 8. What dogs hear…<br />Blah Blah Blah…Ginger<br />Blah Blah Blah…Ginger<br />Blah Blah Blah…Blah Blah Blah…Ginger<br />
  9. 9. Our Perspective…We Coach in 3 Spaces…<br />Strategic Intent firms<br />Strategic IT firms<br />Design and Construction…from PM to Sub-contractor<br />Using a Coaching/Modeling/Tools approach…<br />
  10. 10. We Coach Owner Leadership Teams<br />The Art of the Possible<br />Keys to leveraging…not just hiring service providers<br />Keys to structuring…leading …collaborative service provider teams <br />
  11. 11. Switch… Chip & Dan Heath<br />What looks like resistance…is often lack of clarity…(direct the rider)<br />What looks like laziness…is often exhaustion…(motivate the elephant)<br />What looks like a people problem…is often a “context” problem(shape the path)<br />
  12. 12. What Makes Us Different…<br />50 plus % of our practice….coaching client leadership on how to “leverage” the sophisticated firms they deal with<br />Week in…week out…we are listening to leadership levels of clientsbuying sophisticated services and respective technology…<br />
  13. 13. The Good News from our Practice…<br /> Clients are investing more time and effortthan ever before to explore service delivery improvement… in multi-dimensional ways<br /> We do notget the same tired questions week in …week out…<br />
  14. 14. The Bad News…<br />…there is consistent evidencethat service and solution providers are not listening to the complexities of most client’s quest to…<br />Leverage…sophisticated services and technologies as tools…<br />
  15. 15. So What’s Typically Missing?<br />Why Doesn’t this occur naturally?<br />
  16. 16. What’s in the way….<br />School Districts don’t often know how to define ….and then ask for what they really need…<br />Service providers don’t often know how to do more than “sell” their company…or their services<br />
  17. 17. Emotions District Leadership Express…<br />I am taking personal career risk<br />How do I judge authentic interest?<br />How do I judge authentic solutions/teamwork/technology?<br />How do I minimize real…and perceived results risk?<br />
  18. 18. You understand our challenges…<br />You have creative solutions…<br />You want to work at it…<br />
  19. 19. Price…Politics…Brand… Narrowly Defined Experience<br />
  20. 20. An Elephant in the Room <br />Your task as Trustee is to guide…not manage<br />
  21. 21.
  22. 22. Nothing happens until someone “Connects” <br />
  23. 23. Connection starts with authentic questions…about the “issues behind the issues”<br />
  24. 24. Connection takes hold…with a provocative authentic…solutions to the “issues behind the issues”<br />
  25. 25. District Perspective… Cross leveraging CapEx/OpEx dollars<br />Leveraging Advisory Services<br />Leveraging IT <br />Leveraging Facilities<br />
  26. 26. Liquidity…<br /> Not financing<br />
  27. 27. Possible Sources:<br /><ul><li>Public Private Partnerships
  28. 28. Performance Contracting
  29. 29. Revenue Cycle savings
  30. 30. Operational Effectiveness
  31. 31. Renewable Energy Monetized</li></ul>Most Powerful when Aggregated…<br />
  32. 32. 40-Year Life of a Building<br />American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE)<br />
  33. 33. Performance Contracting<br />Improvements such as:<br />Existing Facilities<br />Lighting, water, HVAC, renewable energy, building upgrades, wireless, meters/controls<br />Reduce Maintenance<br />Lower <br />Water Use<br />Reduce Emissions<br />Reduce Ops Budget<br />Lower <br />Utility Use<br />Reduce Waste<br />Create Liquidity<br />
  34. 34. Performance Contracting<br /> Utility Costs<br /> Retrofit Costs<br /> Owner Savings<br />Before<br />During<br />After<br />
  35. 35. Performance Contracting<br />
  36. 36. Program Management…<br />Is it to protect you from vendors and suppliers…or inspire your leadership on creative leveraging of IT or facilities<br />Is it to ride herd on a complex team of professionals…or to coach your leadership through decision making<br />Is it to isolate you from project delivery risk…or to assist your district in true risk minimization<br />
  37. 37. The Dog Whisperer…and Veterinarians<br />
  38. 38. A Project/Scope Teams…An “Art”<br />Trustees<br />Senior Administration<br />Executive Committee<br />Steering Committee <br />Your DiverseTeam<br />Environment<br />Stakeholders<br />Project <br />Director<br />External<br />ProjectTeam<br />Consultants<br />Contractors<br />Planners/Designers<br />Program Manager<br />Budget<br />Quality<br />Schedule<br />
  39. 39. Another Elephant in the Room <br />This is tough to do…and Trustee leadership could be pivotal<br />
  40. 40. Engage with service providers…before you need them<br />
  41. 41. Practical suggestions…<br />At conferences…don’t just note speakers and sponsors…notice firms asking provocative questions<br />In your trade media…what firms seem to be pushing lessons learned and solutions from other owner types<br />Booths…sponsoring tables…squeeze toys can be illusions of commitment <br />
  42. 42. Protecting Dignity…<br />Priceless<br />
  43. 43. Superior Collaboration…<br />
  44. 44. Poor Collaboration?<br />
  45. 45. Now What?<br />Look for ideas not prescriptions<br />Mission and vision drive the effort<br />Expertise without collaboration within scope delivery teams can be detrimental<br />Engaging with the industry experts…takes work<br />Knowing what you want before you ask…is tough<br />There aren’t any “Silver Bullets”<br />
  46. 46. The Bottom Line…<br />Strategic Visioning…is a pivotal precursor to leveraging service providers<br />Engage Expertise Early…and Often<br />Conceptualizing…not just Planning<br />Financial Engineering(Liquidity)<br />Connecting Strategic Visioning to Execution …is everything<br />
  47. 47. Inspiration from Higher Education<br />
  48. 48. Thinking Bigger…Lessons Learned from Higher Education<br />Ohio State University. South Campus Gateway <br />Campus Partners for Community Urban Redevelopment, Inc<br />Ohio State University. South Campus Gateway <br />
  49. 49. Energizing the Edge of a Campus <br />
  50. 50. Leveraging Retail…the Power of Best Buy and Star Bucks<br />Ohio State University. South Campus Gateway <br />
  51. 51. Leveraging Public Art<br />Campus Identity <br />Visual Cues to Core Values<br />Placemaking / Zoning<br />Wayfinding<br />Enhanced Learning Environment<br />
  52. 52. Mobile “Apps” in education<br /><ul><li>Scheduling
  53. 53. Library Holdings
  54. 54. Class/Professor Evaluations
  55. 55. Emergency Notification
  56. 56. Buy anything the school sells
  57. 57. Podcasts
  58. 58. Ask questions</li></ul>Source:<br /> <br />
  59. 59. Celebrate your influence as Trustees… to make an impact through engaging service providers.<br />