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Engaging Techy Teen Volunteers



Presented by Gary Morrison and Elsie Tep at the 2010 CLA/CSLA Annual Conference.

Presented by Gary Morrison and Elsie Tep at the 2010 CLA/CSLA Annual Conference.



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    Engaging Techy Teen Volunteers Engaging Techy Teen Volunteers Presentation Transcript

    • Engaging Techy Teen Volunteers Gary Morrison Elsie Tep CLA/CSLA
    • Welcome
      • Introductions
      • Overview of Workshop
      • Icebreaker
    • What did you like about your volunteer experience?
      • It was nice to help seniors with computers, cameras and phones. I especially liked when some seniors got excited when I was explaining how something works, and they were thankful for the help.
      • I was able to interact with many people. Communicating in a clear and effective way was critical to helping people, as they might not be familiar with computers and the internet.
    • Today’s Libraries
      • Internet
      • MS Office
      • Databases
      • E-books
    • Today’s Teen Volunteers
      • Different reasons for volunteering
      • Traditional volunteer roles
      • Beyond shelving and mends
      • Making use of “digital natives”
    • Connecting Libraries & Teens
      • Questions to ask
      • Planning a program
      • Implementing the program
    • Training
      • Application process
      • Commitment
      • Customer service
      • Policies
      • Roleplaying
      • Referrals/Evaluation/Feedback
      • Statistics
    • What was the most difficult thing about it?
      • The most difficult thing was to find out what they want help with, and having the patience to teach it to them.
      • Initially I had minor difficulties regarding my vocal volume, as some people were hard of hearing. I was able to resolve this by the end successfully.
      • There were a few things not shown in the training. Some people I was unable to help, and it was a letdown but the situation made me learn and improve the next time someone had the same question.
    • How could we improve the next session?
      • Emphasize that people appreciate hands-on, step-by-step instruction.
      • Go over everything in training more slowly, and give the volunteers things to do when they aren’t helping people.
    • Benefits to Library
      • Admininstrators
      • Colleagues
      • Teens’ parents
      • Schools
    • Benefits to Teens
      • Community service hours
      • Public service experience
      • Workplace readiness
      • Job applications
      • Teaching experience
      • College applications
    • What did you learn about your interests and abilities from this experience?
      • I managed to talk to many different people. As someone who does not regularly talk a lot, it brought me out of my comfort zone, and my articulation has greatly improved.
      • I can be impatient at times, but this helped it a lot.
      • I learned that I have a lot of patience and that I don’t know everything .
    • Other Considerations
      • What to call the program
      • Program logistics
      • Publicity
      • Union issues
    • Would you recommend this volunteer program to a friend?
      • Yes I would. It’s great helping older adults with technology. I really helps both them and yourself.
      • I would recommend it. It builds communication skills, and for those days the computers seem to be evil, it allows great on the spot thinking for creative solutions.
    • Breakout
      • Worksheets
      • 10 minutes
      • Report back
    • More Questions?
      • Gary Morrison
      • [email_address]
      • Elsie Tep
      • [email_address]