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Hospitality Intro2 Hospitality Intro2 Presentation Transcript

  • Introduction to the Hospitality Industry Presented by Ken Burgin ProfitableHospitality.com
  • Trends & Challenges for Food & Beverage Operators • Cocooning – am I safer at home? • Good, cheap AND fast
  • • Staying healthy, feeling green but...
  • • Fat kids and drunk teens...
  • • Hurt or upset me and I’ll sue!!
  • • Price pressure
  • • More choices than ever
  • • Population shift
  • • Food fascination
  • • Techno-driven
  • Key Numbers for the Australian Hospitality Industry Accommodation, Cafes, Restaurants, Pubs and Clubs - 2008 Industry Revenue $51,035 Million Number of Establishments 78,500 Number of Enterprises 71,000 Employment 511,200 Total Wages $13,988 Million Share of Revenue (approx) Pubs, Taverns & Bars 27% Cafes & Restaurants 22% Clubs 16% Hotel Accommodation 12% Caterers and Food Service 10% Motel Accommodiation & Service Apartments 12% Caravan Parks & Camping Grounds 3% Three largest expenses: Wages - 30% +, Purchases 26% +, Rent 5-15% These vary widely by sector and size of the business.
  • Key industry segments:
  • Pubs, taverns & bars
  • Restaurants & cafes
  • Franchises
  • Franchises
  • Manufacturing Entertainment
  • Catering & foodservice
  • Accommodation
  • Registered Clubs
  • What’s next for the industry? Technology to replace labour Wage Regulation Tourism Growth? Franchise growth Online Marketing Online Management Growth in ‘eating out’ $ Generation Y Energy Costs Rise Food Safety Issues Labour shortages Local Loyalties