A New Era for Best Practices inSupplier Quality & Risk Management               Tyler Singleton         Director of Qualit...
Consumers are Taking Note         61%                                                                 21%                 ...
Supplier Quality                  Product                  Quality    Food                      Compliance    Safety      ...
Risk at all Levels             Finished Good              Raw Material              Substances4
Recipe for Disaster                  Your                 Product                   Non-                Compliant         ...
ASSURE FOOD SAFETY       1.        2.       3.     REVIEW    RATE      AUDIT      FOOD   SUPPLIERS     SAFETY    PROGRAMS6
ASSURE PRODUCT QUALITY      1.        2.        3.    REVIEW     RATE      AUDIT     COA’S   SUPPLIERS7
NEVER         ASSUME        ANYTHING    ABOUT COMPLIANCE8
EFFICIENCY IMPROVEMENT           REQUIREMENTS        1.                           3.                      2.    ACTIONABLE...
Improving Quality and Compliance               of products at10
Issues     1. Vendor Management       – 250 + vendors       – 900 + ingredients       – International supply     2. Meetin...
Program Requirements     • Collecting detailed data        Exact plant location        Accurate contacts     • Advanced ...
Campaigns      Contact           Allergen       Ingredient     •Quality          •Cross-         •BOM     •Business       ...
Partnered to Implement • The Portal • Advanced SEARCH • Knowledgeable Customer Service14
Ingredient Archiving and Retrieval     • Deep-level knowledge     • Provided by suppliers     • Ensuring quality and compl...
Process Overview • Phase I                             • Phase II   Ingredient                            Maintenance   SA...
Collect   Scale     Connect   Screen17
Ingredient   Regulatory       SAFE         Complianc                    e Guide     Document       Content     Management ...
Ingredient   Regulatory       SAFE         Complianc                    e Guide     Document       Content     Management ...
Ingredient   Regulatory        SAFE       Compliance                   Guide       Content      Document     Management   ...
Ingredient   Regulatory        SAFE       Compliance                   Guide      Document      Content     Management    ...
Ithos-Sphere        Document Management                Content Management                      Regulatory Compliance Guide...
This component incorporates on-screen demos revealing howsupplier quality and riskmanagement was enhanced atGolden State F...
Administration Workflows     • Navigating the Main screen     • Setting-up users     • Supplier performance24             ...
Campaign Workflow     • Generating questionnaires     • Contacting suppliers     • Obtaining quality data25               ...
Advanced SEARCH Workflow     • Ingredient specific data     • Critical documents associated with      ingredients26       ...
Supplier Review Workflow     • Compliance documentation     • Supplier quality     • Alerts for corrective action         ...
Regulatory Screening Workflow     • Regulatory restrictions     • Country-specific limitations     • Exportable guidelines...
Conclusion     • Communication with suppliers     • Knowledge of product and regulatory      information     • Control ove...
Learn how your company can      boost supplier quality and risk      management today by:        1. Checking out our solut...
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Ithos Global Best Practices In Supplier Quality And Risk Mgmt

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Ithos Global Best Practices In Supplier Quality And Risk Mgmt

  1. 1. A New Era for Best Practices inSupplier Quality & Risk Management Tyler Singleton Director of Quality Systems Golden State Foods Ken Bubeck CEO Ithos
  2. 2. Consumers are Taking Note 61% 21% would be looking more changed their food closely at labels on habits in 2011 based on news stories† 59% packaged foods† would purchase a more expensive product with traceability information, than a lower priced product without traceability information‡†Ninth Annual Year-End Food Survey, Hunter Public Relations‡Deloitte 2011 Consumer Food and Product Insight Survey, Deloitte Development LLC2
  3. 3. Supplier Quality Product Quality Food Compliance Safety Information3
  4. 4. Risk at all Levels Finished Good Raw Material Substances4
  5. 5. Recipe for Disaster Your Product Non- Compliant Ingredient How many other products? How long would it take? From which facilities?5
  6. 6. ASSURE FOOD SAFETY 1. 2. 3. REVIEW RATE AUDIT FOOD SUPPLIERS SAFETY PROGRAMS6
  7. 7. ASSURE PRODUCT QUALITY 1. 2. 3. REVIEW RATE AUDIT COA’S SUPPLIERS7
  8. 8. NEVER ASSUME ANYTHING ABOUT COMPLIANCE8
  9. 9. EFFICIENCY IMPROVEMENT REQUIREMENTS 1. 3. 2. ACTIONABLE CLOSER LEVERAGING INFORMATION RELATIONSHIPS THE RIGHT WITH INFORMATION SUPPLIERS9
  10. 10. Improving Quality and Compliance of products at10
  11. 11. Issues 1. Vendor Management – 250 + vendors – 900 + ingredients – International supply 2. Meeting Regulatory Requirements –Exporting to over 30 countries –Penetrating new markets11
  12. 12. Program Requirements • Collecting detailed data  Exact plant location  Accurate contacts • Advanced functions  SEARCHABLE documentation  Swift corrective action  Archive and retrieve documentation12
  13. 13. Campaigns Contact Allergen Ingredient •Quality •Cross- •BOM •Business contamination •Quality •Manufacturing •Known certificates •Shipping allergens •Renewal dates •Facilities13
  14. 14. Partnered to Implement • The Portal • Advanced SEARCH • Knowledgeable Customer Service14
  15. 15. Ingredient Archiving and Retrieval • Deep-level knowledge • Provided by suppliers • Ensuring quality and compliance15
  16. 16. Process Overview • Phase I • Phase II Ingredient Maintenance SAFE and expansion Collect Scale • Phase IV Connect Screen • Phase III Network-wide Assessments access and collection16
  17. 17. Collect Scale Connect Screen17
  18. 18. Ingredient Regulatory SAFE Complianc e Guide Document Content Management Management18
  19. 19. Ingredient Regulatory SAFE Complianc e Guide Document Content Management Management19
  20. 20. Ingredient Regulatory SAFE Compliance Guide Content Document Management Management20
  21. 21. Ingredient Regulatory SAFE Compliance Guide Document Content Management Management21
  22. 22. Ithos-Sphere Document Management Content Management Regulatory Compliance Guide Ingredient SAFE Supplier Quality22
  23. 23. This component incorporates on-screen demos revealing howsupplier quality and riskmanagement was enhanced atGolden State Foods If you would like to watch theinteractive component, contact Ithos today!Send an email to Jeremy Abel at jeremy.abel@ithosglobal.com
  24. 24. Administration Workflows • Navigating the Main screen • Setting-up users • Supplier performance24 {DEMO}
  25. 25. Campaign Workflow • Generating questionnaires • Contacting suppliers • Obtaining quality data25 {DEMO}
  26. 26. Advanced SEARCH Workflow • Ingredient specific data • Critical documents associated with ingredients26 {DEMO}
  27. 27. Supplier Review Workflow • Compliance documentation • Supplier quality • Alerts for corrective action !27 {DEMO}
  28. 28. Regulatory Screening Workflow • Regulatory restrictions • Country-specific limitations • Exportable guidelines28 {DEMO}
  29. 29. Conclusion • Communication with suppliers • Knowledge of product and regulatory information • Control over critical documentation29
  30. 30. Learn how your company can boost supplier quality and risk management today by: 1. Checking out our solutions http://www.ithosglobal.com/Solutions/tier1.html 2. Signing up for a demo Email jeremy.abel@ithosglobal.com today!30
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