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The Art of Troubleshooting

by Social Collaboration Practcie Leader at ThinkRite and Vanessa Brooks, Inc. on Apr 30, 2013

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Troubleshooting comes in many forms and the goal is to make happy customers. ...

Troubleshooting comes in many forms and the goal is to make happy customers.
This is what I do best, I solve problems.

Ignite talk given at the IBM Impact 2013 conference by Keith Brooks, Social Collaboration Practice Leader at VoiceRite and an IBM Champion for Websphere and ICS. Keith is also a Redbooks thought leader.

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The Art of Troubleshooting The Art of Troubleshooting Presentation Transcript