Tina - JIC Functions
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San Mateo workshop and training. Tina Walker's JIC Functions presentation.

San Mateo workshop and training. Tina Walker's JIC Functions presentation.

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  • ICS is a standardized, on-scene, all-hazard incident management concept in the United States . It is a management protocol originally designed for emergency management agencies and later federalized . ICS is based upon a flexible, scalable response organization providing a common framework within which people can work together effectively.

Tina - JIC Functions Presentation Transcript

  • 1. Essential Functions of the Joint Information Center
    • California Emergency Management Agency
    • Office of Media Relations and Public Information
    • August 2010
  • 2. The PIO Mission
    • To serve as liaison with the news media and to facilitate an accurate and consistent flow of public information to various constituencies.
  • 3.
    • PIO Functions = JIC Functions
    Essential Skills / Essential Functions
  • 4. Crisis Communications and JIC Practices
    • Customer Focus
    • Joint Info Centers
    • The Virtual JIC
  • 5. Customer Focus
  • 6. ICS and Crisis Communications JICFUNCTION SUPPORT OPS
  • 7. Building a JIC Lead PIO/ JIC Manager News Desk Research and Writing Desk Rapid Response Information Flow Media Liaison Desk Admin. Support Virtual JIC Web Support
  • 8. Lead Public Information Officer
    • Appointed by Incident Commander
    • Usually from a lead agency
    • Focuses on the big picture
  • 9. JIC Manager
    • Support the Lead PIO’s strategy
    • Maintain the flow of information
    • Plan for staffing needs
  • 10. News Desk Unit
    • Primary Spokespersons
    • Obtains Status Reports from Incident Command
    • Maintains Accurate Status Boards
    • Does Media Monitoring
    • Liaisons with other PIOs and JICs
  • 11. Research and Writing Unit
      • Develops News Releases and Briefing sheets
      • Develop and maintain the incident Web site
      • Develop fact sheets, brochures and publications
  • 12. Media Liaison Unit
    • Assist visiting Media
    • Plan Press Conferences
      • Order for speakers
      • Speaking Lanes
      • The view/backdrop
    • Schedule special media requests for staff interviews
  • 13. Rapid Response Information
    • Fact checking questionable reports
        • From Media Monitoring
        • Reporter Calls
      • Arranging for breaking news/PIO coverage
        • Working with Field PIOs
  • 14. Administration and Support Unit
    • Schedule PIO Staff
    • Maintain JIC records
    • Supplies
    • Distribute materials
    • Status Boards
    • Support JIC Manager
  • 15. Virtual Joint Information Centers
  • 16. Virtual JIC Tools
    • Conference Calls
    • Email distribution lists
    • PDAs/Web Enabled Devices
    • Web Sites and tools
    • Secure Portals, EOC Software
  • 17. Three Steps for Lead PIO (in ANY situation)
    • Assess Event ( and resources )
      • - Jurisdiction, time constraints, media needs
    • Develop plan
      • - Early buy-in and strength of organizational relationships is critical
      • - Mentally prepare for contingencies
    • Make assignments
      • - Based on resources and incident needs
      • - Let your team cover your bases
  • 18. Three Steps for JIC Team
    • Work within the system
        • Respect the process developed
        • Track system weaknesses and suggestions for strengthening them
    • Complete your assignments
    • Look for ways to collaborate
        • Joint logos, speakers, agency credit
        • Know when its just time to help
  • 19. Questions? Tina Walker
  • 20. Contact Information
    • Tina Walker, Chief
    • Office of Media Relations and Public Information
    • 916-845-8456
    • [email_address]
    • or
    • [email_address]