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  • 1. Nonverbal Communication What is it? Relationship Between Verbal and Nonverbal Difficulties with Interpretation Nonverbal Codes Strategies for Improvement Created by students for students Fall 07
  • 2. What is it? Definition: The process of using messages that are not words to generate meaning Examples:  Non-Word Vocalizations  Emails  Online Chatting  Emotions/Emoticons
  • 3. Relationship Between Verbal and Nonverbal Related in Six Ways 1. Repetition: When same message is sent verbally and nonverbally 2. Emphasis: Use of nonverbal cues to strengthen message 3. Complementation: Verbal and non verbal codes add meaning to each other and expand on either message alone
  • 4. Relationship Between Verbal and Nonverbal Continued… 4. Contradiction: When verbal and nonverbal messages conflict 5. Substitution: When no verbal language is used at all 6. Regulation: To monitor and control interactions with others
  • 5. Difficulties with Interpretation I. II. III. People use the same code to communicate a variety of meanings People use a variety of codes to communicate the same meanings People have different interpretations of the purpose of nonverbal codes
  • 6. Difficulties with Interpretation I. People use the same code to communicate a variety of meanings A. Raising your right hand 1. Taking an oath 2. Answering a question
  • 7. Difficulties with Interpretation II. People use a variety of codes to communicate the same meanings A. Love and Affection 1. Speak Softly 2. Sit or Stand Closer
  • 8. Difficulties with Interpretation People have different interpretations of the purpose of nonverbal codes III. A. Intentional nonverbal communication interpreted as intentional 1. A. Hugging a Friend Intentional nonverbal communication interpreted as having another intention 1. Guy reading a lady’s t-shirt
  • 9. Nonverbal Codes        Body Movement and Facial Expression-blue pg. 85 red pg. 109 Know five categories Ekman, Friesen (1969) Attraction- 3 types: physical, social, task Hall’s Zones of Interaction blue 88 red pg. 113 Time-chronemics: temporal communication is the way people organize and use time. Touching- tactile communication Vocal Cues-paralinguistics
  • 10. Strategies for Improvement  Giving Feedback  Adapt to Your Audience  Context