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Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
Emerging technologies in_business
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Emerging technologies in_business

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  • 1. Emerging Technologies in Business Qantas Airways By: Troy kavan
  • 2. About Qantas Airways
    • Qantas Airline motto is "Qantas - The Spirit Of Australia". The airline's name comes from the words "Queensland and Northern Territory Aerial Services" in 1920.
    • Qantas built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service.
    • Qantas provides very generous facilities and services to their customers.
    • Due to these technologies, it will be many improvement in the future which is the strongest plus point for them
  • 3. Qantas Distance
    • Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia.
  • 4. Web & Mobile App
    • Advantages to develop the technologies which Qantas already using in their organization and going on worldwide on web internet and mobile web are the biggest adoptable technology for Qantas Airlines.
  • 5. Technologies are used
    • e-Commerce
    • Social Networking
    • Wireless networking
    • Mobile web
    • e-CRM & e-EMP
    • Online Marketing
    • Search Engine
  • 6. e-Commerce
    • Conducting business online. Selling goods or services, in the traditional sense base on electronically.
    • B2C Business to Customer
    • B2B Business to Business
    • C2C Customer to Customer
  • 7. Mobile Web Application
    • The Mobile Web refers of using Internet connected applications or Web application access to the Internet from a mobile device.
  • 8. Social Networking
    • Social networks are groups of individuals who share a commonality. Their common bond of social networks such as members live, interest,, and common friends.
  • 9. Wireless Networking
    • Wireless Networking is a term used to describe telecommunications in which electromagnetic waves carry the signal over part or the entire communication path. The self-service system, which relies on smartchip Q Cards and wireless Q Bag Tags,
  • 10. e-CRM & e-ERP
    • e-ERP (e-Enterprise Resource Planning) system allows organisation to integrate engineering, customer service, planning, materials, manufacturing, finance, and human resources across a single facility or across multiple locations.
    • E-CRM   (e-Customer Relationship Management) systems helps organisation track and manage customer relations.
  • 11. Search Engine
    • Web search engine is designed to search for information on the World Wide Web and FTP servers. The search results are generally presented in a list of results and are often called “Hit”
  • 12. Mobile web
    • The Mobile Web refers of using Internet connected applications or Web application access to the Internet from a mobile device.
    • The traditional of access the Web has been via fixed line or land line services. Mobile Web is becoming more accessible by portable and wireless devices.
  • 13. Qantas’s Mobile App
    • ● Booking; flight booking and rebooking
    • ● Mobile check-in and boarding passes;
      • boarding pass sent to mobile phone as bar code; passenger holds phone up to bar-code reader upon boarding plane
    • ● Website optimization;
      • websites designed to accommodate various mobile device footprints (smaller displays, different font sizes)
    • ● Messaging;
      • targeted messages and advertisements sent to passengers’ mobile
  • 14. Mobile App
  • 15. Impact Mobile web
  • 16. Advantage of Mobile App
    • Improved User Experience:
    • Brand Identity:
    • Portability and Connectivity:
    • Competitive Advantage:
    • New Advertising Opportunities :
  • 17. Online Marketing
    • It is the way to doing marketing and selling products by using online application of networks through the internet or mobile phone
    • It is also contain aim or strategy in order to achieve the result of online marketing.
    • Also known like Internet marketing or web marketing, online marketing
  • 18. Impact of Online Marketing
    • Search-Engine Optimization (SEO): marketing techniques to increase their visibility in the search engine page results. It shortlist good companies and opportunity to get advantage over competitor
    • Have a Blog/Website: people can find and a handy way of referring and their choices
    • Online Advertising: Google AdWords is the best example of Pay-per-click online marketing program
    • Another online advertising strategy may wish to try is creating and posting an online video
  • 19. continue
    • Social Networking: Twitter, Facebook, Marketing online through social through the web application
    • Email Marketing: marketing through emails directly to people who interested in the products or services.
    • Viral Marketing : Company websites that let visitors email interactive games or funny video clips like Secondlife
  • 20. Competitor organization - VirginBlue
    • Advantage on search-engine: 24 hours a day, 7 days a week, 365 days a year. save money and time period to reach people for business.
    • To accept PayPal for ticket purchases:  Virginblue is now accepting PayPal credit cards for online payment. Passengers can pay by PayPal or their own bank account
    • Secure payment. PayPal’s online payment platform with over 94 million users will enable to reach out to their network
  • 21. Jetstar and Virginblue
  • 22. Qantas’s Youtube Tec.
    • http://www.youtube.com/watch?v=QXvQ6i85G0U&feature=related
  • 23. The five organizational advantages
    • Competitive advantage : strong brand name, many attractive destinations
    • Return on investment (ROI) ‏ : strong market all over Australia
    • Customer convenience : online marketing and latest technologies
    • Demand : depend on period of seasons
    • Streamlining operation : e-SCM, e-CRM
  • 24. Future advantages
  • 25. Future advantages
    • Aircraft television: Qantas has video in TV screen with person who explains all welcoming introduction, staff of aircraft, and safety information for handicap people
    • Apple technology: introduce all Australian Qantas Club, moving into Apple environment. They offers the latest generation Macs with latest technology
  • 26. continue
    • Seat Selection: select seat before departure
    • Economy class Business Class
  • 27. continue
    • Smart cards Check-In: new smart cards with chip technology
    • check in at kiosks boarding pass
  • 28. continue
    • USB ports and PC power: for short distance travelling
    • Allow to charge or use their smartphones and laptops during flights.
    • X-ray Multi-view Topography: clearer, and more powerful than older machines.
    • It made security process both easier and quicker, reduce delays caused by people
  • 29. Conclusion
    • Qantas adopt many latest technologies
    • Attract customers for conveniences
    • Strong brand market as competitive advantage
    • Start new business Jetstar for middle class people

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