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Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
Rural Health Care Program: Program Overview
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Rural Health Care Program: Program Overview

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Presentation by Paloma Costa, Outreach Program Manager, USAC

Presentation by Paloma Costa, Outreach Program Manager, USAC

Published in: Health & Medicine, Education
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  • 1. Rural Health Care Program Program Overview MATRC March 15, 2012
  • 2. USAC, the Universal Service Fund (USF), and the FCC The Universal Service Administrative Company (USAC) administers the Universal Service Fund (USF) on behalf of and under the auspices of the FCC High Cost ($4 billion) www.usac.org/rhc Low Income ($1.3 billion) Rural Health Care ($80 million) Schools and Libraries ($2.25 billion) 2
  • 3. Rural Health Care Current Program www.usac.org/rhc 3
  • 4. The RHC Program Overview • Pilot Program (closed to new applicants) supports 85% of the cost of broadband networks. • Primary Program provides discounts for telecommunications services and Internet access for rural health care providers (HCPs) www.usac.org/rhc 4
  • 5. The RHC Program Primary Program Basics • • For telecommunications services, RHC funds the difference between the urban and rural rates For Internet access, RHC funds a straight 25% discount off the rural rate www.usac.org/rhc 5
  • 6. The RHC Program What does the RHC program fund? • Connectivity to: • Telephone service • Internet access • Telecommunications services • Wireless services Must be used for the provision of health care www.usac.org/rhc 6
  • 7. Eligibility Three criteria to be deemed eligible 1. Eligible location (rural) 2. Eligible status (non-profit or public) 3. Eligible organization type www.usac.org/rhc 7
  • 8. Eligibility 1. Eligible Location • Determined by FCC definition of rural 2. Eligible Status • Non-profit OR • Public www.usac.org/rhc 8
  • 9. Eligibility 3. Eligible Organization Type • • • • • Not-for-profit hospitals Rural health clinics Community mental health centers Local health departments or agencies Post-secondary educational institutions offering health care instruction, teaching hospitals, and medical schools www.usac.org/rhc • • • • Community health centers or health centers providing health care to migrants Dedicated emergency departments of rural for-profit hospitals Consortia of HCPs consisting of rural not-for-profit hospitals Part-time eligible entities located in facilities that are ineligible 9
  • 10. Eligible Health Care Providers by Type Rural Health Clinic: 46% Emergency Dept: < 1% Post secondary inst: 1% Community health center: 8% Local health dept or agency: 9% Not-forprofit hospital: 29% www.usac.org/rhc Community mental health center: 7% 10
  • 11. The RHC Program Four Steps for Health Care Providers: 1. Health Care Provider’s eligibility is determined 2. HCP requests services, and Service Providers (SPs) provide bids for the HCP to evaluate (1st Form: 465) 3. Once HCP has selected services/service providers, HCP notifies RHC of selection (2nd Form: 466/466-A) 4. Once approved for support, HCP notifies RHC that services have been received (3rd Form: 467) www.usac.org/rhc 11
  • 12. Second Step: Form 465 What is the Form 465? Description of Services Requested and Certification Form • First form filed by the HCP to initiate program participation • Certifies that the HCP meets eligibility requirements • Used to request bids from service providers for eligible services www.usac.org/rhc 12
  • 13. Second Step: Form 465 Competitive Bidding • HCPs must not enter into a contract or service agreement until the Allowable Contract Selection Date (ACSD), or the 29th day after the 465 is posted • HCPs must select the most cost effective bid www.usac.org/rhc 13
  • 14. Second Step: Form 465 Competitive Bidding • USAC encourages the use of an (optional) scoring tool/scoring matrix – HCPs should choose the selection criteria most important to them. Some examples include but are not limited to:      www.usac.org/rhc Technical support Previous experience with service provider Cost for service Rapid response Service provider to provide a single point of contact 14
  • 15. Third Step: Forms 466/466-A What are the Forms 466 and 466-A? Funding Request and Certification Form • Second form(s) filed in the application process • Identifies the HCP’s selected service(s), rates, carrier(s), and date of carrier selection • The HCP must submit one form for each service • Funds cannot be committed until RHC receives a completed form and required supporting documentation www.usac.org/rhc 15
  • 16. Fourth Step: Form 467 What is the Form 467? Connection Certification • Third and final form required in the application process • Used to confirm the following: – When service was provided (service start date) – When/if service was disconnected (service end date) – If service was never turned on • The HCP will NOT receive support until the Form 467 is submitted www.usac.org/rhc 16
  • 17. www.usac.org/rhc 17
  • 18. www.usac.org/rhc 18 18
  • 19. RHC Primary Program June 30, 2013 • Last day of Funding Year • Deadline to submit Form(s) 466/466-A June 2, 2012 Last day to post Form 465 to receive a full year of funding. Support is pro-rated if Form 465 is posted after this date July 1, 2012 • First day of Funding Year • First day funding can be committed April 16, 2012 Prior to the beginning of the funding year, filing window opened so that HCPs can submit a Form 465 www.usac.org/rhc 19
  • 20. Timeline • • Window opening: – Earliest date that the Form 465 can be posted for upcoming Funding Year – Typically occurs March – April – Remember to allow time in addition to 28 days to review bids, sign a contract, and get services prior to July 1st Full year of funding: – Form 465 must be posted at least 28 calendar days prior to the start of the upcoming Funding Year (June 2nd) www.usac.org/rhc 20
  • 21. Training and Website • Welcome Packet www.usac.org/rhc 21 21
  • 22. www.usac.org/rhc 22
  • 23. www.usac.org/rhc 23 23
  • 24. www.usac.org/rhc 24
  • 25. www.usac.org/rhc 25 25
  • 26. Rural Health Care Changes to the Program www.usac.org/rhc 26
  • 27. Changes to the RHC Program • Additional training – live and online – is in development • Complete website overhaul nearing completion! • New system for application submission and processing to launch for FY 2012 www.usac.org/rhc 27
  • 28. Changes to the RHC Program New application system • User-friendly: – – – – Think “Turbo-Tax” format More pre-populating of data for applicants If you’re evergreen, circuit info will pre-populate All electronic communication – no paper mailings www.usac.org/rhc 28
  • 29. System Improvements • Streamlined process: – Online forms can be saved and stored  – – Show status of work in progress Updated systems and redesigned workflow to improve accuracy of submissions and reduce processing time Redesigned forms / reduction in total number of forms proposed • Secure portals for applicants: – Forms and document repository:    Application supporting documentation RHC correspondence Contracts – Applicants and service providers can upload information – Information for all fund years can be stored in the portal www.usac.org/rhc 29
  • 30. Training and Website • Welcome Packet and Handouts • Ongoing exhibits and training for current program at conferences such as ATA, NRHA, APHA, etc. • Webinars on the RHC site: – Competitive Bidding and Evergreen Contracts – The Role of the Service Provider • Training on new systems – My Portal • RHC website is undergoing complete overhaul – we hope to have it live in the next few months www.usac.org/rhc 30
  • 31. Ongoing Training • Customer Support Center • 1-800-229-5476 • RHC-Admin@usac.org • Conference Calls • 2nd Thursday of each month for applicants and service providers • Newsletter • Quarterly www.usac.org/rhc 31
  • 32. Contacts Thank you for joining us today! Paloma Costa pcosta@usac.org 202-772-6274 www.usac.org/rhc 32

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