Demonstrating ROI for Telehealth Programs
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Demonstrating ROI for Telehealth Programs

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Presentation by Kamal Jethwani, MD, MPH, Corporate Manager, Research and Innovation, Center for Connected Health, Partners Healthcare

Presentation by Kamal Jethwani, MD, MPH, Corporate Manager, Research and Innovation, Center for Connected Health, Partners Healthcare

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Demonstrating ROI for Telehealth Programs Demonstrating ROI for Telehealth Programs Presentation Transcript

  • Demonstrating ROI for Tele-health programs:
  • Remote Patient Monitoring - ROI  Many Remote Monitoring Programs are in pilot or research stage – and are not reimbursable  Question: What value can an RPM program bring when it is operational?  Flexible ROI tool created for a variety of stakeholders– evaluating cost inputs and value of outcomes/impact  Tele-health programs differ widely in every implementation, hence the need to test with several models before being able to generalize. 2
  • Remote Patient Monitoring - ROI  Inputs gathered for ROI include:  Patient enrollment and growth assumptions  Staffing requirements – both fixed and variable  Technology costs – including up-front investments required, per patient costs, and assumptions relating to type of technology needed  Other operational costs – including inventory management, refurbishment, other administrative costs  Value of the program measured by change in healthcare utilization – using actual data as assumptions     Inpatient admissions Outpatient visits Home visits 30-day admissions 3
  • Who can use the tool?  User profiles:     Explorers: Interested in exploring RPM but have no experience or data Pilots: Have some pilot data, either as a program or clinical trial Take to scale: Sites that want to expand pilot projects Evaluate scale: Evaluate if the current scaling strategy makes sense.  How will they use it?      One time evaluation to ascertain strategy Evaluate success Benchmark for quality of outcomes and cost Analyze sensitivities Program improvement 4
  • Do-it-Yourself Tool 5
  • Do-it-Yourself Tool 6
  • Do-it-Yourself Tool 7
  • Do-it-Yourself Tool 8
  • Do-it-Yourself Tool 9
  • Savings summary 10
  • Do-it-Yourself Tool 11
  • Do-it-Yourself Tool 12
  • ROI Tool in Practice  ROI tool developed in collaboration with five organizations:  RPM program value analysis and optimization  Accurately capturing RPM inputs and outcomes  Meeting readmissions reduction targets (aligned with ACA provisions)  Effective in influencing management discussions regarding expansion and sustainability  Achieving Triple Aims – improving care and costs, as well as patient experience 13
  • Beta Testing Please contact us to be a beta user Center for Connected Health kjethwani@partners.org Center for Technology and Aging support@techandaging.org 14