13.45: As people arrive, teas, coffees 14.00: Welcome: Housekeeping
14.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
10.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
14.45. Presentation MVSC Development Team Example 14.50: Now in pairs, do one for your project or organisation. Together identify the overall aim of your project, some specific aims then some activities. Language: middle section use words to describe change: e.g. to increase; promote; improve; reduce; enable; develop Bottom section use words such as: provide organise run etc. There is information in your packs on how to produce a triangle. Go round. Everyone happy? Why does this matter? It’s a lot easier to monitor and evaluate a project if you know what you intend it to achieve in the first place!
15.45: Presentation and example Indicator – gives evidence of progress towards aims. Take one activity as an example: MVSC training programme. Outputs: Numbers of courses; number of people attending; number of different groups who attended (e.g. if targeted at specific groups) The output performance indicator could be the number of bookings and who has booked e.g target group. Outcomes: aims were to improve the governance of vol orgs and to have a better funded and informed voluntary sector. Are we on the way to achieving this? Indicators: People who attend the courses say their groups are now more efficient and their committees understand their roles and responsibilities. More successful funding applications are submitted, so groups are becoming better resourced People attending training sessions are becoming more confident at managing their organisations as they have the relevant information. In twos: take one activity and a related aim and discuss with your partner what a couple of indicators could be for each. Worth remembering SMART: Relate to setting targets, but equally appropriate when setting performance indicators) Specific (clear, easily understood), Measurable, Achievable, Relevant and Time-limited
PACKS Additional support. Evaluation forms.
ICT for Monitoring & Evaluation 26th October 2012 Raising awareness of a range of ICT tools that can be deployed to improve the efficiency and effectiveness of monitoring & evaluation
Session objectives • Learn how ICT can help with collecting, storing, retrieving and presenting monitoring & evaluation information • Understand more about the processes involved in implementing a holistic system • Take a look at ‘off the shelf systems selected for relevance in terms of services, client group and cost • Start identifying specific tools that will enable you to better capture information relating to your organisations outputs & outcomes • Draft an action plan to support adoption of these tools over the next year 6 – 12 months
A quick recap Outputs • What you do Outcomes • What difference / impact you make Monitoring • Collecting information Evaluation • Making sense of it
Superhighways Overall Aim VCOs make better use of ICT to deliver their services Fit for purpose & stable ICT Specific Aims infrastructure Outcomes More effective & Staff & volunteers efficient service have the delivery necessary skills Onsite & remote ICT Training technical Healthchecks & support Action PlansActivities Outputs Source: Charities Evaluation Service
Performance Indicators How do you know you are making a difference? What evidence could you use to demonstrate this difference? What will you need to measure to evidence this difference? • Numbers using your service • Client profile / background • Numbers progressing to mainstream education • Referral to other services
What is ICT? Information & Communication Technology Databases Email Websites Social media Networks Spreadsheets• Most importantly - think of it as a tool…
Your current practiceHow are you currently using ICT to capture& evidence Outcomes?What challenges do you face?Do you already have ideas for how you canimprove this process?
Why ICT can help?Greater efficiency: • Automating manual processes • Reducing paperwork • Reducing staff timeGreater effectiveness: • Sharing / accessing information • Analysing data in more sophisticated ways • Presenting information with greater impact & to a wider variety of audiences
Collecting information • Online surveys • Website feedback • Outreach laptops • Digital / video cameras • Dictaphones • Diaries / blogs
Implementing a system…First steps Get together as a team and identify and agree the what, how, when, why and then capture this on paper Remember to include both outputs and outcomes
Next steps… Carry out an audit of current systems – what are you using, what works well, what frustrates you etc Document how you are structuring your information e.g. the ‘fields’ you are using Draw up a brief – include some background and specify what you need – remember to future proof
Next steps… Then consider… • Is this something that can be realistically developed in house? • If not, research whether a system already exists to meet your needs? • If not, budget for the bespoke option
Resources required? Upgraded ICT infrastructure?A new system or developments to an existing system? Data migration or start from scratch? Staff roles and training?
Selecting a database for monitoring http://www.ces-vol.org.uk/Resources/Charitie
Developing an action plan Outcomes & indicators Using ICT to capture / present this information Resources required – infrastructure & skills Allocating responsibility / setting a timeline
For more help contact: Superhighways 0208 255 firstname.lastname@example.org