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Technology Manager, Cisco Networking Academy Program, Cisco Systems EMEA

Technology Manager, Cisco Networking Academy Program, Cisco Systems EMEA

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  • 1. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 1PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 2. Ternopil – Cisco Networking Academy Program - Update Michael Furminger Technology Manager – Cisco Networking Academy Program Europe, Middle East and Africa Course Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 2PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 3. Agenda Quality and Communications CCNA Update New Bundles Academy Connection Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 3PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 4. Quality Assurance How do you know if you have a quality Academy program? Who or what makes up a quality program? Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 4PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 5. Quality Assurance Plan Communication People Facility and Equipment Training and Support Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 5PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 6. QAP Document The QAP document is a framework: • Cisco Policies • Defines Roles and Responsibilities • Standards for student and customer success • Provide ongoing training and support to all instructors. The QAP is not a complete representation of the program terms, refer to your contract. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 6PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 7. Academy Instructor Do’s and Don’ts • Do not teach the CCNA curriculum in less than six months. • Do allow and encourage students to use hands on activities to enhance learning and understanding of the curriculum. • Never distribute CDs of the curriculum. • Do have equipment for student use. • Do review CNAMS announcements on a regular basis. • Do participate in ongoing education opportunities. • Do renew Smartnet agreements. • Do use and review assessment and satisfaction data. • Do communicate with other academies to share best practices and lessons learned. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 7PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 8. CCNA Update Michael Furminger Course Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 8PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 9. What Is Instruction? Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 9PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 10. Curriculum of the Future • Lab-Centric Hands-On, complemented by remote labs and simulations • Instructor-Facilitated Lifelong learning, in-person best practices, distance models, web collaboration tools • Global Learning Network Personalized feedback, aligned assessment, More Info, Video Vignettes, Database Driven, Virtuoso • Highly Interactive Online Curriculum Every concept/skill has engaging presentation & practice Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 10PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 11. Future Instructional Practice • Localized hybrids Lab-Centric, Online, Instructor-Facilitated, Distance • Effective and Cognitive Models Building conceptual bridges • Community of Best Practices Sharing the pedagogical wisdom of 20,000 instructors • Low Student-to-Equipment ratios Complemented by simulations and remote labs Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 11PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 12. The CCNA of the Future Planning, Designing, Installing, Operating, And Troubleshooting: SOHO routed, switched, TCP/IP, Ethernet LANs with a Remote Access Link Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 12PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 13. CCNAs of the Future: Demographics • Most CCNAs are Network Engineers, Administrators, and Technicians • Most have post school qualification • Most have 2 to 5 years experience • Most Common Task is Troubleshooting • OSI Layer 1 Issues Most Common Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 13PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 14. CCNAs of the Future: LANs • Network Operating Systems • Media: copper, optical, wireless • Ethernet frame and access method • “Legacy” Ethernet • 100BASE-TX and 100BASE-FX • Gigabit Ethernet Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 14PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 15. CCNAs of the Future: TCP/IP • TCP/IP Protocol Suite • Classful IP Addressing • Mastery of Subnetting • VLSM • Private Addressing, Simple NAT, DHCP • Familiar with concept of IP v6 Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 15PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 16. CCNAs of the Future: Routing • RIP v1/v2 as DV Protocol • Single Area OSPF as LS Protocol • EIGRP as hybrid, w/ IGRP as “introduction” • Multiple-Routers (25xx, 26xx, 8xx, 16xx, 17xx) • Multiple IOS Images, >= 12.0 • Various Topologies, usually 2 or 3 routers Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 16PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 17. CCNAs of the Future: Switching • Multiple Switches (19xx, 2950, 4xxx) • Design of switched campus LANs • IOS CLI Switch Configuration • VLANs, VLANs, VLANs • Basics of CDP, STP, 802.1q, ISL Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 17PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 18. CCNAs of the Future: Remote Access • Selection and Provisioning Skills • Fluent with terminology of Frame-Relay, ISDN, DSL, Cable, T1/E1, Dialup, VPN, Security, VoIP and QoS • Configure HDLC, PPP, Frame Relay, ISDN • Troubleshooting TAC Level 1 Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 18PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 19. CCNA Exam Changes • Current series 607 replaced 507 series Better exam questions More secure No new topics • Series 707 – 2003 Curriculum updated v3 CCNA Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 19PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 20. CCNA Bundles Update Michael Furminger Course Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 20PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 21. Selection • Original - deleted • Standard • RA Donated - Standard • Premium • Economy – soon to be deleted Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 21PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 22. Original • 2514, 2501 routers and 19xx switches. • No longer available for purchase • However this is still a great value bundle • Will support students through semester 1 to 4 • Can be used for CCNP work • No need to upgrade Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 22PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 23. Original • Any issues with labs in the future where this bundle is not able to support the lab - then the lab will be simulated in Flash. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 23PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 24. Standard • 1721 routers and 2950 switches • This is the ongoing recommended bundle for all academies • It is future proofed in that it will allow trunking of vlans and uses 2950 switches • This will be the bundle that labs are based upon in the future Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 24PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 25. RA Donated - Standard • Typically 26xx routers and 29xx switches. • Equivalent to standard bundle – or better • May include extra interfaces • Will support students through semester 1 to 4 • Can be used for CCNP work • No need to upgrade Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 25PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 26. Premium • 2621, 2620 routers and 2950 switches • Ideal for Academies that plan to run CCNP • The most flexible, rack mountable, bundle • But Twice the price of the standard will not be appropriate to most academies Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 26PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 27. Economy • 1721, 806 routers and a 29xx switch • bundle is a stripped down standard bundle • 806 ethernet only router, and only one switch • Only suitable for small teaching groups (up to 10 students) those academies who will never be able to afford the standard bundle – soon to be deleted Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 27PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 28. New Information • 806 Global deal 1 per instructor 10 per academy 1 per student • Adtran Atlas 550 ISDN S/T and E1 option Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 28PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 29. New CCNA v3 Bundles • 6 Routers and 3 Switches • Typically an upgrade of a 1721 and a 2950 • At least one router needs to be able to trunk VLANs Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 29PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 30. CCNP Update Michael Furminger Course Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 30PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 31. CCNP • Currently 100+ CCNP locals in EMEA in 32 Countries • Significant Investment by both Cisco and the Academy • The program is ideally taught over a two year undergraduate program, and must taught in no less that 28 weeks of study. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 31PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 32. To be a CCNP Local • 1. Must have a CCAI on staff and have ability to start teaching students during the next academic year. • 2. Be able to purchase either the standard or the economy CCNP lab bundle • (standard bundle will support up to 16 students, the economy up to 9 students) see attachment for equipment details. • 3. Be an institution that normally teaches at the CCNP level. (eg Undergraduate networking or engineering) • 4. Be able to demonstrate a teaching team able to support students throughout their study. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 32PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 33. CCNP Instructor Training • Release and support two CCAI instructors for 10 days training for each semester (a total of 40 days of training) in Birmingham, Technology Innovation Centre (TIC), Cisco EMEA CCNP training centre. • Currently the fee for the use of facilities is £800 (€ 1300) per instructor per semester, this is charged directly by the TIC to your academy. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 33PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 34. The CCNP of the Future Planning, Designing, Installing, Operating, And Troubleshooting: Small to medium Enterprise-Level routed, switched, TCP/IP, Ethernet LANs with substantial Remote Access Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 34PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 35. CCNPs of the Future: Demographics • Most CCNPs are Network Engineers • Most have First Degree • Most have 2 to 8 years experience • Troubleshooting OSI Layers 1, 2, 3 • Troubleshooting TAC Levels 1, 2, 3 Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 35PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 36. CCNPs of the Future: Routing • IP Address Management: VLSM, Summarization, NAT, CIDR • Routing Protocols: RIP v1/v2, multi-area OSPF, EIGRP, IS-IS, BGP • Routing Control: Redistribution, filtering, policy-based routing, optimization, cueing, compression, ACLs, MPLS Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 36PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 37. CCNPs of the Future: Switching • IOS and set-based CLI configuration • Campus LAN switch technology • VLANs, VTP, VMPS, STP, CDP, TACACS, VACLs • L3 Forwarding, Redundancy, and Switching • AVVID in Multi-layer Switched Environment • Multicast and QoS • Campus Network Management and Security Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 37PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 38. CCNPs of the Future: Remote Access • Async Modems • T1/T3/E1/E3 • ISDN and DDR • Frame-Relay • PPP, NAT, and AAA • DSL and Cable Modem • VPN and QoS • WAN Provisioning: “All” Technologies Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 38PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 39. CCNPs of the Future: Troubleshooting • Routing, Switching, & Remote Access • TAC Level 1, 2, and 3 Issues • Local, Regional, & Global Impact on Network • “Decreasing” assumptions about functionality & compatibility of hardware, IOS, & Configurations • Wide range of multiple and interacting errors • Wide Range of Tools (CiscoWorks, Sniffers, etc.) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 39PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 40. CCNP Equipment Implications • Seek More 26xx and 17xx routers • 2950 Enhanced, 3550 or 4006 with Supervisor 3 • More routers and switches, more switch capability, more simulations, more sharing of equipment via Remote Access • Challenges in these difficult economic times Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 40PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 41. CCNP Changes • Economy Router 6 - 1721 32 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX 3 - 2621 48 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX/FW • Standard Router 3 - 2621 and 6 - 2620 – 48 Mb Ram 16 Mb Flash 2620 ---IOS 12.2 IP/IPX 2621 ---IOS 12.2 IP/IPX/FW • Switch bundle 3 Switch pods each of:- 3550-24-EMI and 2 - 2950G-12-EI or 4006 with Supervisor 3 and 2 - 2950G-12-EI Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 41PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 42. Time line for changes • CCNA 3.0 Certification Exams, WWE Curriculum è Mid-Year 2003 • CCNP 3.0 Certification Exams, WWE Curriculum è Mid-Year 2003 • Certification Exam Grace Periods Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 42PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 43. Academy Connection Michael Furminger Course Number Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 43PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 44. Academy Connection • All NEW web site for Instructors and Students Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 44PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 45. Academy Connection Homepage Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 45PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 46. The Instructor Home Page • Consists of Three Main Sections • Communicate (discussion boards, email, reporting) • Teach (manage student and instructor classes) • Learn (manage own training) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 46PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 47. Instructor Homepage My Profile Give Feedback Contact Us Logout NETWORKING A C A D E M Y ACADEMY CONNECTION Instructor Home Search GO INSTRUCTOR HOME + Advanced Search Communicate Locators Emails and Postings Send Message to Groups User GO View Alerts Listing Resources Tools Message Boards Uploads/Downloads See All Forums Course Materials Library Help Report Curriculum and Assessment Glossary Bugs Community Teach Manage Student Classes Hide Secondary Classes Chicago University Test Student Class Unix JAGSTRYCLASS2 JAGSTRYCLASS3 JagsCCNA1Spanish CCNA 1 class CCNA 2Traditional Chinese SK Test Class CCNA5482 JAGSTRYCLASS (Secondary) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 47PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 48. The Administrator Home Page • Consists of Three Main Sections • Communicate (discussion boards, emails/alerts) • Manage (own or other academies) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 48PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 49. Administrator Homepage My Profile Give Feedback Contact Us Logout NETWORKING A C A D E M Y ACADEMY CONNECTION Administrator Home Search GO ADMIN HOME + Advanced Search INSTRUCTOR HOME + Manage My Academies Locators Chicago University Dublin University User GO Resources Add New Academy Tools Academy Tree Uploads/Downloads Manage Uploand and Downloads Course Materials Library Manage Quality Assurance Plans Help Glossary Academy Next Steps Community Digital Opportunities Gender Initiative Global Learning Network How to Offer New Courses Workplace Learning (US Only) Emails and Postings Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 49PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 50. The Student Home Page • Consists of Five Main Sections • Learn (manage my classes) • Communicate (discussion boards) • Career Development • Academy and Program Information • My Class List Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 50PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 51. Student Homepage My Profile Give Feedback Contact Us Logout NETWORKING A C A D E M Y ACADEMY CONNECTION Student Home Search GO STUDENT HOME + Advanced Search Manage My Classes Locators Dublin University Test Unix Class SK User GO saikat-test-unix Resources CCNA Sapient Tools CCNA 2 Sapient Uploads/Downloads unix test FA Course Materials Library Test CCNA Class LM for exams Help Remote Tester Training - UNIX Glossary CCNA for exam testing Community SK Test Academies Career Development Become an Instructor Career Path Mapping Education Resources Employment Opportunities Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 51PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 52. The Alumni Community • Alumni Community is live • Definition of alumni: Students and graduates who have completed at least one Course (CCNA, CCNP, Fundamentals of Web Design, Fundamentals of Unix etc) are eligible to register as Alumni Note :- This includes instructors! Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 52PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 53. Discussion Boards • The Academy Community will facilitate open communication in the Academy’s learning environment. The following people are encouraged to participate: Alumni (already live!) Instructors Administrators Students (with local academy approval) Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 53PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 54. What discussions? • What’s new/features + guest speakers etc. • Cisco courses (e.g. CCNA Lesson Plans) • Other courses (e.g. Web Design) • Program discussions (e.g. gender initiative) • Career development • Searchable!. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 54PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 55. Help • Support is offered in the following ways: Intelligent Knowledge Base Virtual help desk 24-hour Academy Connection Support Team Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 55PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 56. Cisco Networking Academy Program • Questions? Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 56PDF created with FinePrint pdfFactory trial version http://www.fineprint.com
  • 57. Presentation_ID © 2001, Cisco Systems, Inc. All rights reserved. 57PDF created with FinePrint pdfFactory trial version http://www.fineprint.com