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L!v!"#$% Up   Kate Matsudaira,       Decide.com              @katemats    http://katemats.com
Remarkable, exceptional you            &! Gr!($!))               Gp    Your current level
L**+#$%                             b,+Img src: guyandrodd.com
Do they put in more effort?W-( #f   Are .           . . they more knowledgeable?          What do they have that you don’t?
It’s not about what youW*r+   do, but how you do it.
STRATEGY   GAME PLAY   TEAMING UP
S(r(!%.    You can’t winif you don’t play
C"r#(.Img arc: http://videogames.memebase.com/
C-*/#$%    .*0r %1!Img src: http://farm4.static.flickr.com/3090/2924742708_2925ff86bb_o.jpg
Br!2(-       $2 2!p(-Image src: seemslegit.com
D* .*0 -v!       (r%!(?Image src: http://gizmofusion.com/blog/wp-content/uploads/2011/04/duck-hunt.png
C-r(#$%      .*0r p(-Image source: http://vgmaps.com/Atlas/PS2/GrandTheftAuto-ViceCity-ViceCity(In-GameMap).png
G*")Img src: http://api.ning.com/files
4 +!.)f*r )!((#$% %*")
#     1	 I2!$(#f.                     )0,,!))Image source: southpark
#   2	     B! )p!,#3,    b*0( )(!p)Image source: http://data0.doremiblog.com/nekoelfie/mod_article2014047_10.jpg?8525
#     3 I2!$(#f.	         *4(,"!)Img arc: videogames.membase.com
#      4	P"$ (*            f*""*w 0pImage src: http://www.reddit.com/
B! *p!$        (* ,-$%!Img src: http://gamexs.blogspot.com/2011/10/funny-video-game-pictures.html
G1! p".      you can’t win      if you don’t play
C*$(r#b0(#*$)Img arc: http://www.principalspage.com/
B!,*1!     #$2#)p!$)#b"!Img src: http://www.complex.com/video-games/2012/01/the-25-funniest-video-game-memes#13
5"" (-! %p)   Look for places               to contribute
D* (-!                   r#%-(                  (-#$%)Img src: http://gamexs.blogspot.com/2011/10/funny-video-game-picture...
M$%#$%          .*0r       1$%!rImg src:http://videogamr.de/files/2012/01/10_Wii_Mario-Party-9_Artworks02.jpg
S((0)Img src: http://videogames.membase.com
Documentation               Hours?                           Mentoring   A))!))#$%   Lines of code?p!rf*r1$,!             ...
Tr0)( &               #$(!%r#(.Image source: videogames.membase.com
Tr0)(
Deliver on yourB0#"2 (r0)(   commitments, act              authentically and              consistently.
estimate    K$*w(-! (#1#$%   analyze               actual                       validate
D* (-!         -r2!)(       w*r+ 3r)(Img src: http://strategywiki.org/wiki/Bad_Dudes/Walkthrough
M$%!         .*0r (#1!Img src: videogames.memebase.com
Pr,(#,!Img arc: icanhazcheezeburger.com
C*,-b#"#(.Img src: http://blog.media-freaks.com/lucasarts-tt-games-announce-lego-star-wars-iii-clone-wars/
S!!+ 6p!r(      f!!2b,+Img src: http://videogamerescue.com/wp-content/uploads/2012/03/ipad-2-18-12-032.gif
6 +!.) (*             r!,!#v#$%             f!!2b,+Img src: http://halo.wikia.com/wiki/File:Coffeebreak.jpg
•          #     1	        D*$’( b!             2!f!$)#v!Img src: http://funnyvideogamescreenshots.blogspot.com/2012/04/fu...
#   2	 (-!      5%-(                    0r%! (*                    701p #$Image Source: membase.com
#     3 A)+ f*r     ,"r#3,(#*$       	Image src: http://www.toy-tma.com/electronic-toys/video-games/top-1o-overused-video-...
#      4	 f*r        L#)(!$                   !1*(#*$Img src: http://media.tumblr.com/tumblr_lj7dwcgxuw1qb5ex7.jpg
#      5 B! %r,#*0) 	$2 (-$+8"Image src: http://memearchive.net/memerial.net/721/its-dangerous-to-go-alone.jpg
#     6 C-$%!       	$2 2p(Img src: nickmom.com
T!1#$% Up       When 1+1 > 2
Who is the person you admire          most at work?I1%#$!   .What do they do differently?           ..          How do the...
C-r#)1Img src: http://data.whicdn.com/images/20384333/be-my-player-2-199898-530-398_thumb.jpg
B! *p!$Image source: videogames.membase.com
Br#$%               )*"0(#*$)Image source: videogames.membase.com
E1p(-.         & ((#(02!Image source: public-accesscomiic.com
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“How would you feel ifR!v!r)!    you were in the other           person’s shoes?”
“How will you feel aboutL*$% (!r1    the situation in a year             from now?”
“Regardless of theC-$,! f*r     outcome, what can   %r*w(-      you learn from this               situation?”
C*110$#,(#*$Image src: http://igametees.com/
I1pr*v!              wr#((!$             1!))%!)Image src: http://knowyourmeme.com/photos/2850
W-* #) .*0r  02#!$,!?Img arc: http://lolhome.com
L!2 w#(-           w-( #)        #1p*r($(Image src: http://imgs.xkcd.com/comics/reload.png
“Let me know if youB! ,*$,#)!     would like more               information.”
M+! #(            !). (*         0$2!r)($2Image src: http://www.allyourbasearebelongtous.com/
C*$$!,(#$%Img arc: videogames.membase.com
4 +!.)(* 1+#$% *(-!r)   f!!" #1p*r($(
#     1 	   B! pr!)!$(Image src: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x46...
#   2R!p!( w-(	 .*0 -!r2
#      3	A)+          q0!)(#*$)Image src: icanhascheezburger.com
#     4 D*$’(           	                 #$(!rr0p(Image src: brainstuck.com
C*""b*r(#*$Img arc: http://www.bbspot.com/
S!( $                 61p"!Image source: ihttp://videogrames.membase.com
No one cares how muchI$90!$,!   you know, until they know           how much you care.
Make 2 ordered lists:    I1pr*v!                1.  The most important people on your team                2. The people wi...
R!b0#"2                   b0r$!2                   br#2%!)Img src: http://www.icthp.com/forum/index.php?topic=91.0
R!"(#*$)-#p) r! 3"1 )(r#p)
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F*,0) *$ (-!  "*$% (!r1Img src: videogames.membase.com
D*$’(                      %#v! 0pImg src: http://www.gamevain.com/
I$ S011r.                                                  in case you have                                               ...
Clarity&! )!v!$ C’)     Connection                                 Contribution(* %r!($!))               Charisma         ...
C"r#(.            C-*/!          .*0r *w$          2v!$(0r!Img arc: http://www.gamers-forum.com/showthread.php?21067-Video...
C*$(r#b0(#*$W*r+ -r2,2* .*0r b!)(Img arc: videogames.membase.com
C*,-b#"#(.               S!!+ *0(               (-! (r0(-Img src: https://images.nonexiste.net/popular/wp-content/uploads/...
C-r#)1                          K!!p                        %!((#$%                         b!((!rImage src http://ohinter...
C*110$#,(#*$     G!( .*0r  p*#$( ,r/)Image source: http://nintendo.wikia.com/wiki/Falcon_Punch
C*$$!,(#*$                          L#)(!$                         & ,r!Image src http://ohinternet.com/File:PrettyCoolGuy...
C*""b*r(#*$    F*,0) *$r!"(#*$)-#p)Img src: http://funnyvideogamescreenshots.blogspot.com/p/test.html
L**+#$%         f*rwr2…Image src: videogames.membase.com
I( "" ,*1!)     2*w$ (*        ,-*#,!Image src http://videogames.membase.com
Q0!)(#*$)?         @katematshttp://katemats.com
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Leveling up - taking your career to the next level

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(slides from a talk give at Velocity 2012)

In video games there is always a clear route to take it to the next level, all you have to do is find a special item, like a mushroom (a la Mario), or gain enough experience points to super charge your performance. In our careers the path to success can be a lot less clear cut, and in some cases downright overgrown to the point it is hard to tell which way is forward. The path to success in any engineering career is very much like a video game that has more Koopas than Power-Ups…but there is way to find the Princess…even if she is in the other castle.

At conferences there are always talks covering technical strategies, new tools and software, but this talk will aim to cover something completely different – the soft skills needed to be the very best at any job in operations or engineering. Most organizations are moving into a DevOps culture where the line between system administrators, operators, and developers is much more blurry, and to be great in these environments it is no longer enough to be technically knowledgeable in your specialty, it’s also necessary that you have great interpersonal skills including strong communication and emotional intelligence.

This talk will go over strategies to help you set goals for your career, identify ways you can improve your performance and relationships in the work place, communicate your ideas effectively, and other strategies to help us geeky people relate to our peers almost as well as we relate to our computers.

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Transcript of "Leveling up - taking your career to the next level"

  1. 1. L!v!"#$% Up Kate Matsudaira, Decide.com @katemats http://katemats.com
  2. 2. Remarkable, exceptional you &! Gr!($!)) Gp Your current level
  3. 3. L**+#$% b,+Img src: guyandrodd.com
  4. 4. Do they put in more effort?W-( #f Are . . . they more knowledgeable? What do they have that you don’t?
  5. 5. It’s not about what youW*r+ do, but how you do it.
  6. 6. STRATEGY GAME PLAY TEAMING UP
  7. 7. S(r(!%. You can’t winif you don’t play
  8. 8. C"r#(.Img arc: http://videogames.memebase.com/
  9. 9. C-*/#$% .*0r %1!Img src: http://farm4.static.flickr.com/3090/2924742708_2925ff86bb_o.jpg
  10. 10. Br!2(- $2 2!p(-Image src: seemslegit.com
  11. 11. D* .*0 -v! (r%!(?Image src: http://gizmofusion.com/blog/wp-content/uploads/2011/04/duck-hunt.png
  12. 12. C-r(#$% .*0r p(-Image source: http://vgmaps.com/Atlas/PS2/GrandTheftAuto-ViceCity-ViceCity(In-GameMap).png
  13. 13. G*")Img src: http://api.ning.com/files
  14. 14. 4 +!.)f*r )!((#$% %*")
  15. 15. # 1 I2!$(#f. )0,,!))Image source: southpark
  16. 16. # 2 B! )p!,#3, b*0( )(!p)Image source: http://data0.doremiblog.com/nekoelfie/mod_article2014047_10.jpg?8525
  17. 17. # 3 I2!$(#f. *4(,"!)Img arc: videogames.membase.com
  18. 18. # 4 P"$ (* f*""*w 0pImage src: http://www.reddit.com/
  19. 19. B! *p!$ (* ,-$%!Img src: http://gamexs.blogspot.com/2011/10/funny-video-game-pictures.html
  20. 20. G1! p". you can’t win if you don’t play
  21. 21. C*$(r#b0(#*$)Img arc: http://www.principalspage.com/
  22. 22. B!,*1! #$2#)p!$)#b"!Img src: http://www.complex.com/video-games/2012/01/the-25-funniest-video-game-memes#13
  23. 23. 5"" (-! %p) Look for places to contribute
  24. 24. D* (-! r#%-( (-#$%)Img src: http://gamexs.blogspot.com/2011/10/funny-video-game-pictures.html
  25. 25. M$%#$% .*0r 1$%!rImg src:http://videogamr.de/files/2012/01/10_Wii_Mario-Party-9_Artworks02.jpg
  26. 26. S((0)Img src: http://videogames.membase.com
  27. 27. Documentation Hours? Mentoring A))!))#$% Lines of code?p!rf*r1$,! Ops Bugs? Maintainability Features? Quality Innovation & new ideas
  28. 28. Tr0)( & #$(!%r#(.Image source: videogames.membase.com
  29. 29. Tr0)(
  30. 30. Deliver on yourB0#"2 (r0)( commitments, act authentically and consistently.
  31. 31. estimate K$*w(-! (#1#$% analyze actual validate
  32. 32. D* (-! -r2!)( w*r+ 3r)(Img src: http://strategywiki.org/wiki/Bad_Dudes/Walkthrough
  33. 33. M$%! .*0r (#1!Img src: videogames.memebase.com
  34. 34. Pr,(#,!Img arc: icanhazcheezeburger.com
  35. 35. C*,-b#"#(.Img src: http://blog.media-freaks.com/lucasarts-tt-games-announce-lego-star-wars-iii-clone-wars/
  36. 36. S!!+ 6p!r( f!!2b,+Img src: http://videogamerescue.com/wp-content/uploads/2012/03/ipad-2-18-12-032.gif
  37. 37. 6 +!.) (* r!,!#v#$% f!!2b,+Img src: http://halo.wikia.com/wiki/File:Coffeebreak.jpg
  38. 38. •  # 1 D*$’( b! 2!f!$)#v!Img src: http://funnyvideogamescreenshots.blogspot.com/2012/04/funny-video-game-caption-42712.html
  39. 39. # 2 (-! 5%-( 0r%! (* 701p #$Image Source: membase.com
  40. 40. # 3 A)+ f*r ,"r#3,(#*$ Image src: http://www.toy-tma.com/electronic-toys/video-games/top-1o-overused-video-game-quotes/
  41. 41. # 4 f*r L#)(!$ !1*(#*$Img src: http://media.tumblr.com/tumblr_lj7dwcgxuw1qb5ex7.jpg
  42. 42. # 5 B! %r,#*0) $2 (-$+8"Image src: http://memearchive.net/memerial.net/721/its-dangerous-to-go-alone.jpg
  43. 43. # 6 C-$%! $2 2p(Img src: nickmom.com
  44. 44. T!1#$% Up When 1+1 > 2
  45. 45. Who is the person you admire most at work?I1%#$! .What do they do differently? .. How do they make you feel?
  46. 46. C-r#)1Img src: http://data.whicdn.com/images/20384333/be-my-player-2-199898-530-398_thumb.jpg
  47. 47. B! *p!$Image source: videogames.membase.com
  48. 48. Br#$% )*"0(#*$)Image source: videogames.membase.com
  49. 49. E1p(-. & ((#(02!Image source: public-accesscomiic.com
  50. 50. R!fr1!Image source: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg
  51. 51. “How would you feel ifR!v!r)! you were in the other person’s shoes?”
  52. 52. “How will you feel aboutL*$% (!r1 the situation in a year from now?”
  53. 53. “Regardless of theC-$,! f*r outcome, what can %r*w(- you learn from this situation?”
  54. 54. C*110$#,(#*$Image src: http://igametees.com/
  55. 55. I1pr*v! wr#((!$ 1!))%!)Image src: http://knowyourmeme.com/photos/2850
  56. 56. W-* #) .*0r 02#!$,!?Img arc: http://lolhome.com
  57. 57. L!2 w#(- w-( #) #1p*r($(Image src: http://imgs.xkcd.com/comics/reload.png
  58. 58. “Let me know if youB! ,*$,#)! would like more information.”
  59. 59. M+! #( !). (* 0$2!r)($2Image src: http://www.allyourbasearebelongtous.com/
  60. 60. C*$$!,(#$%Img arc: videogames.membase.com
  61. 61. 4 +!.)(* 1+#$% *(-!r) f!!" #1p*r($(
  62. 62. # 1 B! pr!)!$(Image src: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x468.jpg
  63. 63. # 2R!p!( w-( .*0 -!r2
  64. 64. # 3 A)+ q0!)(#*$)Image src: icanhascheezburger.com
  65. 65. # 4 D*$’( #$(!rr0p(Image src: brainstuck.com
  66. 66. C*""b*r(#*$Img arc: http://www.bbspot.com/
  67. 67. S!( $ 61p"!Image source: ihttp://videogrames.membase.com
  68. 68. No one cares how muchI$90!$,! you know, until they know how much you care.
  69. 69. Make 2 ordered lists: I1pr*v! 1.  The most important people on your team 2. The people with whom you haver!"(#*$)-#p) the best relationships How can you improve your relationships on the team? How will that impact your work and happiness?
  70. 70. R!b0#"2 b0r$!2 br#2%!)Img src: http://www.icthp.com/forum/index.php?topic=91.0
  71. 71. R!"(#*$)-#p) r! 3"1 )(r#p)
  72. 72. 5$2 .*0r ,*11*$ %r*0$2Image source: icanhascheezeburger.com Image src: http://www.calbuzz.com/wp-content/uploads/compromise.gif
  73. 73. F*,0) *$ (-! "*$% (!r1Img src: videogames.membase.com
  74. 74. D*$’( %#v! 0pImg src: http://www.gamevain.com/
  75. 75. I$ S011r. in case you have forgotten already…YOUR COMPANY NAME | LONG AND INTERESTING PRESENTATION TITLE | VERSION NO. XX | 06/06/2012
  76. 76. Clarity&! )!v!$ C’) Connection Contribution(* %r!($!)) Charisma Collaboration Communication Coachability
  77. 77. C"r#(. C-*/! .*0r *w$ 2v!$(0r!Img arc: http://www.gamers-forum.com/showthread.php?21067-Video-Game-Comics
  78. 78. C*$(r#b0(#*$W*r+ -r2,2* .*0r b!)(Img arc: videogames.membase.com
  79. 79. C*,-b#"#(. S!!+ *0( (-! (r0(-Img src: https://images.nonexiste.net/popular/wp-content/uploads/2012/03/you-are-the-father.jpeg
  80. 80. C-r#)1 K!!p %!((#$% b!((!rImage src http://ohinternet.com/File:PrettyCoolGuy.png#file
  81. 81. C*110$#,(#*$ G!( .*0r p*#$( ,r/)Image source: http://nintendo.wikia.com/wiki/Falcon_Punch
  82. 82. C*$$!,(#*$ L#)(!$ & ,r!Image src http://ohinternet.com/File:PrettyCoolGuy.png#file
  83. 83. C*""b*r(#*$ F*,0) *$r!"(#*$)-#p)Img src: http://funnyvideogamescreenshots.blogspot.com/p/test.html
  84. 84. L**+#$% f*rwr2…Image src: videogames.membase.com
  85. 85. I( "" ,*1!) 2*w$ (* ,-*#,!Image src http://videogames.membase.com
  86. 86. Q0!)(#*$)? @katematshttp://katemats.com
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