Make Way for Mr. Performance ASTDTK 2012


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Training is certainly a component of an overall corporate learning and performance strategy. It is not the most important. High-performing organizations can now leverage e-technology and social networking tools to design performance management strategies and address organizational and employee performance gaps. And today much of it at low-cost with free social platforms.

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Make Way for Mr. Performance ASTDTK 2012

  1. 1. Move Over Mr. Training,Make Way ForMr. Performance Improvement!Rosanna Dombrowski & Kay WoodSession #W301
  2. 2. Welcome! 2
  3. 3. Let’s approach performanceneeds a little differently… 3
  4. 4. Objectives• Identify appropriate uses and benefits of the different learning technologies in your organization• Persuade those in your organization to add value to its current program by using learning technologies 4
  5. 5. The Rundown… Training does not equal performance! 5
  6. 6. By supporting ongoing learning withinyour organization, you can reach a highlevel of performance and keep youremployees engaged! 6
  7. 7. Training teaches facts, skills, andknowledge. 7
  8. 8. Performance improvement involvesdesigning, developing, implementingand evaluating interventions toclose performance gaps. 8
  9. 9. First…• Identify where your workforce needs to improveThen…• Identify low cost ways to keep your employees engaged• Use support tools to reach a high level of performanceAnd…• Get buy-in from upper management 9
  10. 10. Let’s start with a need! 10
  11. 11. Podcasts• Can be used: – For professional development – When learners need updates on select topics• Examples: – ASTD – Army 11
  12. 12. Webinars/Webcasts• Can be used: – For professional development – For software performance support• Examples: – Training Magazine Network – O’Reilly Media 12
  13. 13. Mobile Learning• Can be used: – When learners need on-the-job information instantly• Examples: – Smithsonian Institution/Columbia University – Pharmaceutical app 13
  14. 14. Gaming• Can be used: – When learners need to simulate how to act in a particular situation• Examples: – The Change Game – Extreme Makeover: Edition 14
  15. 15. Other Web-based Resources• Can be used: – To fulfill mandatory training requirements – During new employee orientation• Examples: – Management Concepts’ DoD Fiscal Law Refresher – C2 Nuclear Regulatory Commission 15
  16. 16. Social networking tools
  17. 17. Considerations for anyperformance improvementprogram…• Leadership support• Costs both tangible & intangible• LMS reporting• Change management• Metrics for success 16
  18. 18. Let’s Exercise! Brainstorm with the person next to you on a learning technology-based solution to a performance problem 17
  19. 19. Questions? Comments? Epiphanies? 18
  20. 20. Online ResourcesTK 2012 Attendee Resources handout 19
  21. 21. Thank You!• Rosanna• Kay 20
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