19. Answer ANSWER: FALSE We do not have a right to access anyone’s health information including family members unless it is directly needed for the completion of our job responsibilities for a patient. If you accidentally see patient information that is not directly needed for you to perform your job, you cannot share that information with anyone else.
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24. Case Answer ANSWER: False They took the time to examine their surroundings and made certain that no unauthorized individuals were near. Turning the screen and then returning it to a secure position is an acceptable practice. If visitors or others were present, the doctor would need to go behind the desk and view the screen.
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30. Case Answer ANSWER: True Never discuss a patient’s health information in areas where there are others that don’t need to know about it. If you need to discuss a patient’s care with a co-worker, speak softly in an area away from the public.
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32. Case Answer ANSWER: False Since the patient asked about the results with his daughter in the room, the doctor can assume that it is appropriate to share the results at that time.
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34. Case Answer ANSWER: True Employees in doctor’s offices and waiting rooms are allowed to publicly call a patient’s name. However, care should be taken to limit any other information communicated. The x-ray technologist should not have mentioned the test to be performed. Stating that the patient is having a sonogram is unacceptable. “Jane Smith, we are ready for you now.” is acceptable.
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