When was the last time you took a good look at your patient collections processes? Things have been changing in recent years, and they continue to do so in 2014. Patients are paying as much as 30% of their healthcare costs today out of pocket. While many preventive care services are now covered, there are a lot of people who now have higher deductible plans and higher copays. As a result having a strong program for effective patient collections is more crucial than ever
In this webinar, patient collections expert Mary Pat Whaley offers a review of the basics and the best practices for improving patient collections. You’ll learn:
-How to create and use a payer matrix
-The value of eligibility and benefits information
-Why the financial policy is the best patient collection tool you have
-The role of a credit card on file program in patient collections
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