Kareo - Key Strategies for EHR Success
 

Kareo - Key Strategies for EHR Success

on

  • 966 views

Watch the recorded webinar here: http://kareo.ly/12SpWRK ...

Watch the recorded webinar here: http://kareo.ly/12SpWRK

Dissatisfaction with electronic health record (EHR) performance is a continuing problem for practices trying to take advantage of EHRs and/or qualify for Meaningful Use. In many cases, problems are the result of a lack of design, analysis, and planning in the practice to drive the adoption and use of EHR. This webinar focuses on the key management approaches you should use to guide and document your due diligence in the use and adoption of an EHR. You’ll discover how to:

• Make the transition from paper to electronic charts
• Manage clinical decisions to support adoption and use
• Maintain the efficacy and accuracy of your EHR-based records
• Prevent your EHR from dominating your practice and patient interactions

Ronald Sterling, a nationally recognized EHR consultant, author, and blogger lead this discussion.

Statistics

Views

Total Views
966
Views on SlideShare
957
Embed Views
9

Actions

Likes
0
Downloads
25
Comments
0

1 Embed 9

https://twitter.com 9

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Kareo provides everything you need to make your decision on our website including details on features and benefits, plenty of recorded demos, customer testimonials, upfront pricing and more! Dr. Tom also does live webinar demos where you have the chance to ask specific questions.
  • Kareo provides many tools to help you with your implementation—you choose how much or how little support we provide. You can easily download our implementation guide and do it yourself or have a guided implementation with support from our highly-trained Customer Success Coaches. Can help with things like converting data, setting up Rx. Customizing your templates? Fully assisted, or they just want self help and do it themselves and then trial mode
  • For those who already use Kareo EHR and those considering it, our Help Center is a valuable resource. It provides how to articles and videos on topics from setting up your system to documenting patient encounters.

Kareo - Key Strategies for EHR Success Kareo - Key Strategies for EHR Success Presentation Transcript

  • PAGE 1 KAREO | CONFIDENTIALKey Strategies forEHR SuccessStarting Now…
  • PAGE 2 KAREO | CONFIDENTIALYour Hosts Today…Ron SterlingSterling Solutions, Ltd.Lea ChathamContent Marketing Manager, Kareo
  • PAGE 3 KAREO | CONFIDENTIALOur Schedule for Today…1 Introduction & Welcome Ron2 Key Strategies for EHR Success3 Discover Kareo’s Role4 Answer Questions
  • PAGE 4 KAREO | CONFIDENTIALRon Sterling Medical practice and EHR consultant Publishes popular EHR blog Avoid-EHR-Disasters.blogspot.com Authored the HIMSS Book of the yearaward winning guide “Keys toEMR/EHR Success” Specializes in monitoring the health ITindustry and guiding physiciansthrough the software buying process Sterling Solutionswww.sterling-solutions.com301-681-4247
  • PAGE 5 KAREO | CONFIDENTIALOur Schedule for Today…1 Introduction & Welcome Ron2 Key Strategies for EHR Success3 Discover Kareo’s Role4 Answer Questions
  • PAGE 6 KAREO | CONFIDENTIALWhy is EHR Success Important?• Hard/Impossible to Retreat• EHRs support evolving standards of care– Meaningful Use– Patient Centered Medical Home (PCMH)– Accountable Care Organization (ACO)
  • PAGE 7 KAREO | CONFIDENTIALWhy is EHR Success Important?• EHRs reflect your due diligence– Documentation of Care– Patient Care Activities• EHRs present new information for qualityreviews, audits, etc.– Clinical Life Cycle– Audit Trails
  • PAGE 8 KAREO | CONFIDENTIAL8Paper Transition to EHR
  • PAGE 9 KAREO | CONFIDENTIALPaper Chart Challenges• Maintaining– Continuity of Care– Compliance• Locating Key Clinical Information– Paper Chart Contents to Scan– Key Patient Information to Enter9
  • PAGE 10 KAREO | CONFIDENTIALPaper Chart Challenges• Defacto Patient Chart Contents– Logs– “Shadow” Medical Records• Chart Conditions10
  • PAGE 11 KAREO | CONFIDENTIALPaper Chart Audit Trail• Clinically Drive Process– Paper Chart Decision– Initial Patient Information• Document Process• Train Appropriate Staff• Quality Assurance• Problem Resolution• Remediation11
  • PAGE 12 KAREO | CONFIDENTIAL12Clinical Decisions
  • PAGE 13 KAREO | CONFIDENTIAL13Make Sure Clinical Content Works• Gather Current Clinical Forms• Inventory Clinical Content Needs– Doctors– Clinical Services– Subspecialties– Practice Focus– Sample Documents
  • PAGE 14 KAREO | CONFIDENTIAL14Make Sure Clinical Content Works• Evaluate EHR Clinical Content– Validate Appropriateness– Check Breadth and Depth– Match to Current Clinical Areas– Personalize to Practice Standards
  • PAGE 15 KAREO | CONFIDENTIAL15EHRize Your Workflow• Identify Changes toResponsibilities– Departments– Employees– Other Parties• Plan, Analyze and Design– Improve Patient Service– Cut Response Cost/Time– Quality Assurance
  • PAGE 16 KAREO | CONFIDENTIAL16Workflow Areas• Appointments• Front Desk• ClinicalTriage/Intake• Diagnostic Testing• Physician Services• Procedure/SurgeryScheduling• Ancillary ServiceConversion• Billing• Patient Follow-Up• Patient Service• Phone Calls• Other Interactions• Medical Records
  • PAGE 17 KAREO | CONFIDENTIALMaintaining EHR Integrity
  • PAGE 18 KAREO | CONFIDENTIAL• Verify Record Standards• Maintain Integrity of Patient Records• Protect Against– Quality Lapses– Fraud Claim– Medical Professional Liability• Support Professional and IndustryStandards18Clinical End of Day = Integrity
  • PAGE 19 KAREO | CONFIDENTIALEOD Checklist Items• Notes Signed Within XHours/Days• Messages Completed withinStandards by Class• Office Workflow Current• Patient Portal ItemsCompleted/Addressed19
  • PAGE 20 KAREO | CONFIDENTIALEOD Checklist Items• Incoming Documents/Images Reviewed• Quality Assurance Measures• EHR Interfaces Working– eRx– Transitions of Care– Orders (Lab, Radiology)20
  • PAGE 21 KAREO | CONFIDENTIALEOD Checklist Items• Patient Services Monitored– Procedure/Surgery Follow Up– Referral Follow Up– Reminder Transmission– Reminder Follow Up– Health Maintenance Items– Outstanding Orders– Obsolete Orders21
  • PAGE 22 KAREO | CONFIDENTIALPeriodic Checking• Review Month Results and Trends• Review Issues and Problems• Develop and Maintain Issues Lists– Privacy and Security– Procedures– Clinical Content– Workflow22
  • PAGE 23 KAREO | CONFIDENTIALOur Schedule for Today…1 Introduction & Welcome Ron2 Key Strategies for EHR Success3 Discover Kareo’s Role4 Answer Questions
  • PAGE 24 KAREO | CONFIDENTIALDiscover Kareo’s Role“…Make Your Practice a Best Practice!”
  • PAGE 25 KAREO | CONFIDENTIALDiscover Kareo’s Role• PAHCOM has approved 1 CEU credit.• Each attendee will receive an email today witha link to request certification. Certificates willbe mailed within the next few days.• Attendees must be logged into the webinar toreceive credit.• Questions - email marketing@kareo.com“…Make Your Practice a Best Practice!”
  • PAGE 26 KAREO | CONFIDENTIALDiscover Kareo’s Role• Cloud-based• Medical Billing• Patient Payment Services• Insurance Billing & Remittance• Scheduling & Practice Management• Electronic Health Records• Medical Billing Services20,000 Providers Nationwide
  • PAGE 27 KAREO | CONFIDENTIALDiscover Kareo’s Role•Kareo EHR• Selection
  • PAGE 28 KAREO | CONFIDENTIALDiscover Kareo’s Role•Kareo EHR• Demos• Implementation
  • PAGE 29 KAREO | CONFIDENTIALDiscover Kareo’s Role•Kareo EHR• Selection• Implementation• Support
  • PAGE 30 KAREO | CONFIDENTIALDiscover Kareo’s Role
  • PAGE 31 KAREO | CONFIDENTIALOur Schedule for Today…1 Introduction & Welcome Ron2 Key Strategies for EHR Success3 Discover Kareo’s Role4 Answer Questions
  • PAGE 32 KAREO | CONFIDENTIALLet’s Answer Your Questions888.775.2736 x1sales@kareo.comhttp://www.kareo.com/chat
  • PAGE 33 KAREO | CONFIDENTIALKey Strategies forEHR SuccessThank you for attending!