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Mmi lessons learned

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How to's, advice on how to conduct multiple mini-interviews as admissions/HR process

How to's, advice on how to conduct multiple mini-interviews as admissions/HR process

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    Mmi lessons learned Mmi lessons learned Presentation Transcript

    • MMI: Mechanics & Lessons Learned Stanford University School of Medicine Office of Student Services
    • Agenda
      • High Level Support
      • Public Opinion
      • Planning
    • Institutional Support
      • Key to accomplishing MMI
      • Dean Phillip Pizzo
      • Dr. Charles Prober, Senior Associate Dean of Medical Education
      • Dr. Gabriel Garcia, Associate Dean for MD Admissions
    • Creating Public Opinion
    • Pre-Planning: Research
      • Visit other schools who have already implemented MMI or will do so
      • Begin sharing information with staff on what MMI is
      • Get other school’s advice on:
        • Timing/scheduling
        • Recommended systems and processes
        • Materials for applicants and interviewers
        • How to organize
    • Areas for Planning
    • Scheduling and Staff
      • Involve staff in determining timeframe
      • Determine how many sessions/days
      • Decide size of groups to use
      • Select best days for applicants/interviewers
      • Plan day’s agenda
    • Facilities
      • Work closely with building manager/facility owner
      • Educate facilities on MMI goals and requirements
      • Select location to accommodate applicant groups, flow of people, and supporting activities (meals, presentations, breaks.)
    • Logistics Team
    • Rater Recruiting and Training
      • Start as early as possible
      • Schedule several possible training sessions: ensure broad participation
      • Make sure everyone attends training
      • Establish ground rules
      • Provide signs, checklists and reminders the day of interviews
    • Technical Support
      • Begin working with them early to explain MMI
      • Establish what resources are needed on site (printers, audio/visual)
      • Develop good relationship so when problems do occur you get the response you need
    • Advance Preparation
    • Managing Participants
      • Applicants are most likely nervous, but so are interviewers
      • Interviewers:
        • Schedule with enough time prior to interviews
        • Talk to them about MMI process, any concerns
        • Provide snacks/breaks
      • Applicants:
        • Explain to them what to expect prior to interview sessions
        • Post-interview debriefs
    • Staff Debriefings
      • Schedule after every interview day
      • Determine what worked and what needed improvement
      • Make adjustments for the next session
      • Evaluate staffing levels
    • Flexibility is Key
      • Plan alternatives/backups
        • Rater or interviewer delay or no-show
        • Equipment failure
        • Extra forms and supporting materials
      • MMI designed to be flexible process