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Mmi lessons learned


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How to's, advice on how to conduct multiple mini-interviews as admissions/HR process

How to's, advice on how to conduct multiple mini-interviews as admissions/HR process

Published in: Education, Health & Medicine

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  • 1. MMI: Mechanics & Lessons Learned Stanford University School of Medicine Office of Student Services
  • 2. Agenda
    • High Level Support
    • Public Opinion
    • Planning
  • 3. Institutional Support
    • Key to accomplishing MMI
    • Dean Phillip Pizzo
    • Dr. Charles Prober, Senior Associate Dean of Medical Education
    • Dr. Gabriel Garcia, Associate Dean for MD Admissions
  • 4. Creating Public Opinion
  • 5. Pre-Planning: Research
    • Visit other schools who have already implemented MMI or will do so
    • Begin sharing information with staff on what MMI is
    • Get other school’s advice on:
      • Timing/scheduling
      • Recommended systems and processes
      • Materials for applicants and interviewers
      • How to organize
  • 6. Areas for Planning
  • 7. Scheduling and Staff
    • Involve staff in determining timeframe
    • Determine how many sessions/days
    • Decide size of groups to use
    • Select best days for applicants/interviewers
    • Plan day’s agenda
  • 8. Facilities
    • Work closely with building manager/facility owner
    • Educate facilities on MMI goals and requirements
    • Select location to accommodate applicant groups, flow of people, and supporting activities (meals, presentations, breaks.)
  • 9. Logistics Team
  • 10. Rater Recruiting and Training
    • Start as early as possible
    • Schedule several possible training sessions: ensure broad participation
    • Make sure everyone attends training
    • Establish ground rules
    • Provide signs, checklists and reminders the day of interviews
  • 11. Technical Support
    • Begin working with them early to explain MMI
    • Establish what resources are needed on site (printers, audio/visual)
    • Develop good relationship so when problems do occur you get the response you need
  • 12. Advance Preparation
  • 13. Managing Participants
    • Applicants are most likely nervous, but so are interviewers
    • Interviewers:
      • Schedule with enough time prior to interviews
      • Talk to them about MMI process, any concerns
      • Provide snacks/breaks
    • Applicants:
      • Explain to them what to expect prior to interview sessions
      • Post-interview debriefs
  • 14. Staff Debriefings
    • Schedule after every interview day
    • Determine what worked and what needed improvement
    • Make adjustments for the next session
    • Evaluate staffing levels
  • 15. Flexibility is Key
    • Plan alternatives/backups
      • Rater or interviewer delay or no-show
      • Equipment failure
      • Extra forms and supporting materials
    • MMI designed to be flexible process