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  • 1. PRSRT STD U.S. POSTAGE PAID LITTLE FALLS, MN PERMIT NO. 259 Document Name: HOMS 63248.01 BoA BIGARROWOE(R) Page Size: 9.5" x 5.125" Last User: elynch Creative Team: Jen M./Karen P. Reprint of: HOMS 63248.09 Color(s): 3/C PMS 186, 293 & Black <<<<<<<< O63248109 HOMS 63248.01 BoA BIGARROWOE(R) 11/20/07 3:27 PM Page 1
  • 2. Sample Sample extra address line 123 Main Street Anytown USA 00000-0000 1 GB Video MP3 Player Enjoy videos, TV shows, and music. Activation Form for CompleteHome® Please sign and mail by: Month 00, 0000 Accepting the enclosed offer will result in a charge to your Bank of America® credit card account ending in XXXX in the amount of $139.99 for a membership in CompleteHome unless you cancel within the thirty-day Trial Offer period. To cancel, you must call Trilegiant, the provider of CompleteHome, at 1.888.245.0387 within thirty days of the date you receive your Membership Fulfillment Materials. Trilegiant will not have to ask you for your Bank of America credit card account number or your further consent in order to charge your annual membership fee. At the end of each year, Bank of America will charge your credit card account the CompleteHome membership fee in effect at that time unless you cancel. After the first year (including the Trial Offer period), your membership fee will be automatically increased to $149.99 for the next year and continued each year thereafter at the membership fee in effect at that time unless you call to cancel. Trilegiant and CompleteHome are not affiliated with Bank of America. Your satisfaction is important. Even after the thirty-day trial period you can call toll free to cancel CompleteHome at any time for any reason, and you will receive a refund of the unused portion of the then-current year’s fee. And the 1 GB Video MP3 Player is still yours to keep.R63248101 Document Name: HOMS 63248.01 BoA BIGARROWReply Page Size: 11.625" x 3.5" Last User: lkornmeyer1 Creative Team jmarco/kpasacreta Color(s) 2C/2C: PMS 186 & Blk Save money and get great prices on items you buy for your home. You can feel better knowing you are getting prearranged deals on thousands of brand-name products and services with the CompleteHome Rewards & Discounts program. These valuable privileges and a 1 GB Video MP3 Player are reserved for you. XXXXXXXXX Place 1 GB Video MP3 Player Label Here Sign Here Date XXXXXXXXXXX XXXXX XXXXXX XXXXXXXXXXXXXXXX XXX ✔ HOMS 63248.01 BoA BIGARROWReply 11/27/07 2:31 PM Page 1
  • 3. Mail Your Activation Form Today. Document Name: HOMS 63248.01 BoA BIGARROWReply Page Size: 11.625" x 3.5" Last User: lkornmeyer1 Creative Team jmarco/kpasacreta Color(s) 2C/2C: PMS 186 & Blk HOMS 63248.01 BoA BIGARROWReply 11/27/07 2:31 PM Page 2
  • 4. Magenta rule: Label die cut. Does not print. Cyan rule: Backer die cut. Does not print. Document Name: HOMS 63248.01 BoA BIG ARROWLabel Page Size: 3" x 3" Last User: elynch Color(s): 4C Process Size: Size 1.942"x1.272" label backer HOMS 63248.01 BoA BIG ARROWLabel 11/20/07 3:31 PM Page 1
  • 5. We know you are always looking for smart ways to spend your hard-earned money on things you need and use for your home. That’s why Bank of America has chosen CompleteHome® to offer you this program that can help you save money on just about anything you need for your home. Simply sign and return the enclosed Activation Form. With the CompleteHome Rewards & Discounts program, you’ll receive prearranged deals and deep discounts on thousands of brand-name products and services. You’ll be among more than 500,000 members who enjoy the privileges that a network this large can provide, such as: • 200% low price guarantee on top-quality merchandise purchased through the huge home savings network1 as detailed on the other side with all related footnotes and disclosures. Save on thousands of products from names like Whirlpool®, RCA®, Sharp®, Kodak®, and more. • Over $1,500.00 instant savings at nationally known retailers to repair, improve, decorate, and enjoy your home for less. • 160 how-to guides to take you step-by-step through do-it-yourself projects all around your house, inside and outside. Plus, you can call the toll-free hotline for skilled advice, get a cost estimate on your home project, or find out who to contact for an emergency repair. • $1,000.00 satisfaction guarantee on work performed by any local tradesperson referred from a network of pre-screened professionals.2 And now you can enjoy a complimentary 1 GB Video MP3 Player when you try CompleteHome with the first thirty days at no cost. Just return the claim form you’ll receive in your membership kit to receive yours. What would you do with a 1 GB Video MP3 Player? How about being one step above the rest with cutting-edge entertainment accessories — for you and your home? Now your favorite music, videos, and photos can go wherever you go with this full-featured 1 GB Video MP3 Player. This lightweight, compact player is the perfect entertainment accessory when you’re on the go. It has a sharp 1.66˝ color LCD display, easy-to-use touchpad controls, a built-in FM radio, and an integrated microphone for voice recording.3 It’s great fun and it’s yours just for trying CompleteHome. Important notice: Your Bank of America credit card account will be automatically charged for the membership fee when you accept this offer unless you cancel during the thirty-day trial period. See other side for details. Document Name: HOMS 63248.01 BoA BIG ARROW LTR Page Size: 8.375" x 7.5" Last User: lkornmeyer1 Colors: 4 color process/1 black Creative: JenM./Karen P. FOLD FOLD Attach your 1 GB Video MP3 Player label to your Activation Form. Sticker tips on HOMS 63248.01 BoA BIG ARROW LTR 11/27/07 2:33 PM Page 1
  • 6. Accepting the enclosed offer will result in a charge to your Bank of America credit card account in the amount of $139.99 for a membership in CompleteHome unless you cancel within the thirty-day Trial Offer period. To cancel, you must call Trilegiant,4 the provider of CompleteHome, at 1.888.245.0387 within thirty days of the date you receive your Membership Fulfillment Materials. Trilegiant will not have to ask you for your Bank of America credit card account number or your further consent in order to charge your annual membership fee. Trilegiant and CompleteHome are not affiliated with Bank of America. At the end of each year, Bank of America will charge your credit card account the CompleteHome membership fee in effect at that time unless you call to cancel. After the first year of membership (including the Trial Offer period), your membership fee will be automatically increased to $149.99 for the next year and continued each year thereafter at the membership fee in effect at that time unless you call to cancel. You should expect to receive your fulfillment materials in the mail in the next four to five weeks. The thirty-day trial offer shall commence as of the date you receive your fulfillment materials. Please keep this letter for your records. Your satisfaction is important. If you choose to discontinue your membership during the thirty-day trial period, you will have paid nothing and will owe nothing. Even after your trial period, you can call toll free to cancel CompleteHome at any time, for any reason, and you will receive a refund of the unused portion of the then-current year’s fee. We are happy to have CompleteHome bring this money-saving offer to you and your family. Sincerely, Christina Fagan Senior Vice President, Bank of America Document Name: HOMS 63248.01 BoA BIG ARROW LTR Page Size: 8.375" x 7.5" Last User: lkornmeyer1 Colors: 1/C Black Creative: JenM./Karen P. FOLD FOLD 1 Low Price Guarantee: If you see a printed advertisement from an authorized dealer showing a lower price for exactly the same item you purchased from CompleteHome, including manufacturer’s U.S. warranty, within 60 days of your purchase, you are entitled to a refund for the difference in price plus an additional 100% of that difference. (Example: If you buy a product for $100 and find the product elsewhere for $90, CompleteHome will give you a refund for $20.00.) Demonstration models, one-of-a-kind items, and items purchased at limited sales are excluded. Calculation of the amount of your refund will take into account sales taxes, shipping, and any rebates. This Low Price Guarantee is not insurance and this description is not an insurance policy or contract for insurance. Claims for price adjustments for computer products, digital cameras, camcorders, and video games must be made within fifteen (15) days of purchase. Refunds are limited to a maximum of three (3) claims on any one type of item per Member per twelve-month period and up to a maximum of $1,000 per Member per twelve-month period. 2 Work will be covered to the extent that it is incomplete, not in compliance with the terms of any binding contract, or not within normal standards of workmanship. This coverage is limited to the amount of actual financial cost to correct the work, but will in no event exceed $1,000. All claims must be made within 30 days after the job is completed. All contracts and receipts must be provided upon request for each specific project. For coverage under this Guarantee, you must be an active CompleteHome member at the time the tradesperson is referred, the work is performed, and the Guarantee claim is made. When making a claim under this Guarantee, you must provide a professional estimate of the cost to repair the work for each specific project. This coverage is voided under any of the following circumstances: (1) during the course of the job, a tradesperson or contractor outside CompleteHome Contractor Solutions is used to perform part of the job; (2) materials not supplied by the CompleteHome tradesperson are used in the job; (3) the work involves carpet cleaning and/or maid service. CompleteHome Contractor Solutions is provided by ServiceMagic, Inc. ServiceMagic, Inc. pre-screens and maintains a network of thousands of contractors to which you will have access. Neither ServiceMagic, Inc. nor Trilegiant Corporation is responsible or liable for the services or actions of such contractors. 3 Return the form you’ll receive in your CompleteHome materials to claim your 1 GB Video MP3 Player. Please allow four to six weeks for delivery; exact model is subject to manufacturer’s availability. 4 All CompleteHome services and benefits are provided solely by Trilegiant Corporation, through an agreement with Bank of America, the provider of your credit card. Trilegiant Corporation is not affiliated with Bank of America, and assumes all responsibility and liability for this program, other than the billing for services rendered, which will be processed on Trilegiant’s behalf by Bank of America. Bank of America is not the provider of any CompleteHome features and/or benefits and makes no guarantees, warranties, or representations in connection with this offer. For questions regarding any aspect of this offer, call toll free at 1.888.245.0387. By responding to this offer, you are disclosing to Trilegiant Corporation that you are a credit card customer of Bank of America. All names are the marks of their respective owners. Trilegiant Corporation may modify or improve any part of the service at any time and without prior notice. CompleteHome is a registered service mark of Affinion Publishing, LLC. Please allow four to five weeks for your CompleteHome materials to arrive. Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. © 2005, 2007, Trilegiant Corporation KEEP FOR YOUR RECORDS L63248101 HOMS 63248.01 BoA BIG ARROW LTR 11/27/07 2:33 PM Page 2
  • 7. 3.875" Document Name: HOMS 63248.01 BoA BIGARROWBRE(R) Page Size: 8.875" x 4.875" Last User: elynch Creative Team: Jen M./Karen P. Reprint of: HOMS 61612.22 Color(s): 1/C Black BUSINESS REPLFIRST-CLASS MAIL PERMIT NO. 23 BINGHAMTON, NY POSTAGE WILL BE PAID BY ADDRESSEE Y MAIL B61612122 COMPLETEHOME REDEMPTION CENTER PO BOX 5562 BINGHAMTON NY 13902-9923 Fold Fold 1” Flap HOMS 63248.01 BoA BIGARROWBRE(R) 11/20/07 3:30 PM Page 1