Use Web 2.0 to learn Web 2.0 -Develop competencies for the next generation library


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Presented at EAHIL 2010, 14th-18th June - Lisbon

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Use Web 2.0 to learn Web 2.0 -Develop competencies for the next generation library

  1. 1. Use Web 2.0 to learn Web 2.0 Develop competencies for the next generation library  EAHIL 2010 14th-18th June - Lisbon  Karen Johanne Buset NTNU Library / St Olavs Hospital, Norway
  2. 2. This session will be about <ul><li>The KB 2.0 project </li></ul><ul><li>What we’ve done - and how we did it </li></ul><ul><li>The results - and what happend next </li></ul>
  3. 3. <ul><li>10 branch libraries </li></ul><ul><li>130 employes </li></ul><ul><li>Serve 20.000 students </li></ul>NTNU Library Norwegian University of Science and Technology - Trondheim
  4. 4. KB 2.0 <ul><li>W eb 2.0 training program, developed to use at NTNU Library </li></ul><ul><li>T echnologies instead of “things ” (like the “23 things”) </li></ul><ul><li>Focus on learning process and methods </li></ul><ul><li>Participants </li></ul><ul><ul><li>work in groups to explore technologies and tools </li></ul></ul><ul><ul><li>create their own knowledge on central w eb 2.0 technologies </li></ul></ul>
  5. 5. <ul><li>adopt new and emerging technologies and transform them into something useful and relevant </li></ul><ul><li>become familiar with w eb 2.0 concepts </li></ul><ul><li>recognize what is relevant and what is slightly less relevant </li></ul><ul><li>see the user's needs and find solutions </li></ul><ul><li>develop technological curiosity </li></ul><ul><li>collaborate and share </li></ul><ul><li>keep up to date on new technologies </li></ul>The participants should
  6. 6. Framework for learning <ul><li>Problem-based learning (PBL) </li></ul><ul><li>S tudent-centered instructional strategy </li></ul><ul><li>PBL-groups : students take responsibility for their group and organize and direct the learning process with support from a tutor or instructor </li></ul>
  7. 7. 2008, autumn 2009, March-May <ul><li>1st round </li></ul><ul><li>25 participants </li></ul><ul><li>5 groups </li></ul><ul><li>Subject: explore technologies </li></ul><ul><li>2nd round </li></ul><ul><li>25 participants </li></ul><ul><li>4 groups </li></ul><ul><li>Subject: implementation of technologies </li></ul>Planning 2010, April-June 2010 / 2011 <ul><li>3rd / 4th round </li></ul><ul><li>Subject: ?? </li></ul><ul><li>10 weeks - 4 hours a week </li></ul><ul><li>A ctivities </li></ul><ul><ul><li>M eetings for all participants </li></ul></ul><ul><ul><li>Skills - training classes </li></ul></ul><ul><ul><li>W orking in PBL-groups </li></ul></ul>
  8. 8. Last meeting 2. s urvey 3. m eeting 2. m eeting 1. s urvey 2. s kills training 1. s kills training 1. m eeting Activity Results, evaluation 10 &quot;How was the process?&quot; 9 8 In Second Life, SL course, progress report s from the groups 7 6 Progress r eports from the groups 5 &quot;How is the KB 2.0 work going?&quot; 4 Writing class – ”How to write a wiki article” 3 Collaborat ive tools 2 Introduction for all participants 1 Week
  9. 10. Exercises <ul><li>Getting-started </li></ul><ul><li>Exploring Web 2.0-tools </li></ul><ul><li>Writ ing wiki-article s </li></ul>
  10. 11. Tools
  11. 12. Getting started <ul><li>Find the KB 2.0-wiki, enter some text for your group </li></ul><ul><li>Make a work plan for the group. Write in Google Docs and share with everyone in the group </li></ul><ul><li>Create a blog for the group, use Wordpress . G ive everyone in the group access to write. Post something from the meeting </li></ul><ul><li>Find the KB 2.0-blog and subscribe to RSS </li></ul><ul><li>Something you don't understand? Use Wikipedia or YouTube or other sources and find out! </li></ul>
  12. 13. Exploring web 2.0 tools <ul><li>( During the entire period ) </li></ul><ul><li>F amiliari z e with social technologies and tools . Create user accounts, use the tools and write down what you find out </li></ul><ul><li>Use the blogs. Write about the learning process and your reflections </li></ul><ul><li>Subscribe to RSS from the other groups, comment on each other's blogs </li></ul>
  13. 14. W iki article s <ul><li>Tagging </li></ul><ul><li>News feeds </li></ul><ul><li>User p rofiles </li></ul><ul><li>Two-way communication </li></ul><ul><li>Privacy / Copyright </li></ul>
  14. 15. Example: Presentation of subject
  15. 16. Result: wiki-article
  16. 17. Did we reach our goals? We asked the participants….
  17. 18. How useful were the tools? <ul><li>We asked which technologies/tools the participants </li></ul><ul><ul><li>had used </li></ul></ul><ul><ul><li>wanted to know more about </li></ul></ul><ul><ul><li>would continue to use </li></ul></ul><ul><ul><li>recommended that NTNU Library adopted </li></ul></ul><ul><li>The answers show </li></ul><ul><ul><li>Most used: Google Docs, Google Talk iGoogle and blogs </li></ul></ul><ul><ul><li>They will also continue to use these tools </li></ul></ul><ul><ul><li>Recommend RSS and blogs </li></ul></ul>
  18. 19. Statements on objectives <ul><li>KB 2.0 is important for NTNU Library </li></ul><ul><li>I will continue to be curious about new stuff </li></ul><ul><li>It's important for my job to have expertise in web 2.0 </li></ul><ul><li>I think its okay to start new activities without approval from my leader </li></ul><ul><li>I am more interested in keeping informed now than I was before KB 2.0 </li></ul><ul><li>KB 2.0 has helped me to decide what is relevant </li></ul>
  19. 20. Statements on cooperation and sharing <ul><li>I have found new methods to collaborate </li></ul><ul><li>I will continue to use these methods to collaborate </li></ul><ul><li>KB 2.0 made me change my attitudes on cooperation with colleagues </li></ul><ul><li>This will make it easier for NTNU Library to work project-based </li></ul>
  20. 21. Statements on finding time <ul><li>I have been encouraged to work with KB 2.0 </li></ul><ul><li>I could use the time that was reserved for KB 2.0 </li></ul><ul><li>It was easy to find time to meet the others members of my group </li></ul><ul><li>It has been easy to find time to work with KB 2.0 </li></ul>
  21. 22. We asked others <ul><li>Our Library director said </li></ul><ul><ul><li>Achieved a lot from small investments </li></ul></ul><ul><ul><li>Great engagement </li></ul></ul><ul><ul><li>Competence spread out </li></ul></ul><ul><ul><li>“ This is how we should work” </li></ul></ul><ul><li>We also see challenges </li></ul><ul><ul><li>How to find time </li></ul></ul><ul><ul><li>How to follow-up projects </li></ul></ul><ul><ul><li>How to use the results to make better library services </li></ul></ul>
  22. 23. What happend next? <ul><li>New survey </li></ul><ul><ul><li>the effect of web 2.0 programs in two Norwegian university libraries </li></ul></ul><ul><li>Findings: </li></ul><ul><ul><li>Around 50 % ha d not followed a w eb 2.0 program </li></ul></ul><ul><ul><li>A round 25 % never use d w eb 2.0 at work </li></ul></ul><ul><ul><li>No major differences in the responses from Tromsø and Trondheim </li></ul></ul><ul><ul><li>Significant differences between those who have followed a web 2.0 program and those who haven’t. </li></ul></ul>
  23. 24. Next round 2010 <ul><li>New subjects on implementation of technologies </li></ul><ul><li>Helpdesk 2.0 </li></ul><ul><li>Marketing 2.0 </li></ul><ul><li>Teaching 2.0 </li></ul><ul><li>Learning space 2.0 </li></ul>
  24. 25. … and the conclusion: <ul><li>The library has achieved much from small investments </li></ul><ul><li>More focus on attitudes towards new technology </li></ul><ul><li>It is not easy to build new knowledge </li></ul><ul><li>Participants have experienced how to learn – an important competence in the next generation library </li></ul><ul><li>Clear s ignals to management : provide time and encouragement </li></ul><ul><li>KB 2.0 is important for the NTNU Library </li></ul>
  25. 26. Thank you for listening! [email_address]