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This presentation by Andy Kaplan-Myrth was open to collaboration by the internet community on Etherpad. The following people contributed: Mark Bennett: http:// markbennett.ca ; mark.f.bennett@gmail.com Morgen Peers: http:// mpeers.info ; @mpeers Laura Wesley: http://usability4government.wordpress.com ; @resultsjunkie James Leigh: http:// www.leighnet.ca Your Welcome, by urbanshoregirl; licensed CC-BY-ND

This presentation by Andy Kaplan-Myrth was open to collaboration by the internet community on Etherpad.

The following people contributed:

Mark Bennett: http:// markbennett.ca ; mark.f.bennett@gmail.com

Morgen Peers: http:// mpeers.info ; @mpeers

Laura Wesley: http://usability4government.wordpress.com ; @resultsjunkie

James Leigh: http:// www.leighnet.ca