About Kate O’Neill is a Nursing and LEAN Leader with over 20 year’s clinical experience. She has a diverse healthcare background in regulatory compliance, quality improvement, practice standards, HIT integration, and staff education. As a Senior Healthcare Consultant, she serves as strategic advisor for hospital clinical compliance, healthcare effectiveness, quality improvement, nursing informatics, patient care delivery, and project execution. As a leader, she has the necessary skills to operationalize complex processes of patient care delivery, quality and cost to improve the patient care experience. She is the Patient Safety Officer at CCG, Patient Safety Organization in Springfield, PA.