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Information Coping Skills

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  • 1. Information Coping Skills Managing Information Overload Beth Kanter, Visiting Scholar Packard Foundation http://www.flickr.com/photos/telstar/43843015/
  • 2. Defining Information Overload
  • 3. http://flickr.com/photos/will-lion/2469444622/
  • 4. http://www.flickr.com/photos/cassidy/1847735009/
  • 5. http://www.flickr.com/photos/kendiala/29482743/
  • 6. Use a few tricks and tools http://flickr.com/photos/eoino/506778/
  • 7. Take the Quiz: How Information Overloaded Are You?
  • 8. How does information overload make you feel? What causes your information overload? What works or what doesn't in managing your information overload?
  • 9. Know when to turn the damn computer off and take a walk
  • 10. It’s okay that you’ll never be “caught up”
  • 11. Don’t Live at the Post Office
  • 12. Process/Task List Longer five minutes Reply Follow Up Schedule Process/ Do Now Forward Delegate Archive Folder Filter/Rules Junk Delete Don’t Need it later Unsubscribe Don’t Read Every Word, Scan and Triage First
  • 13. Give a hoot, don’t email pollute
  • 14. 1. Reply all is usually a bad idea. 
 2. If you’re cc’d, there’s no need to reply.
 3. A short, thoughtful email gets a quicker response. Long emails are read last.
 4. Thank you. Always lovely. Sometimes not necessary.
  • 15. If email threads are multiplying faster than rabbits ….
  • 16. Old way to share links … Beth Kanter, Beth’s Blog http://beth.typepad.com
  • 17. New Way To Share Links